Last edit by: 59Impala
Please list properties where you have managed to redeem your Suite Upgrade Award, formerly known as Tier Suite Upgrade ("TSU") or Diamond Suite Upgrade ("DSU"), and informally termed confirmed suite upgrades. Please list alphabetically by country, then state, if applicable to the US:
Australia
Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)
Austria
Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)
Park Hyatt Vienna - Park Suite King (Oct 2022)
Brazil
Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)
Cambodia
Park Hyatt Siem Reap - Park Suite King (March 2017)
China
Park Hyatt Beijing - Suite King (May 2018)
Colombia
Hyatt Regency Cartagena - Junior Suite King (March 2017)
Costa Rica
Andaz Papagayo - Andaz Suite (Nov 2017)
France
Park Hyatt Paris Vendôme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Nov 2017)
Germany
Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)
Hong Kong
Grand Hyatt - Grand Suite King (May 2018)
Hungary
Párisi Udvar Hotel Budapest - Corner Suite (Oct 2022)
India
Andaz Delhi Aerocity - Andaz Large Suite (Nov 2023)
Indonesia
Hyatt Regency Bali - Regency Suite (Jun 2019)
Andaz Bali - Andaz Deluxe Suite (Jun 2023)
Italy
Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]
Japan
Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017, May 2023)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017, Apr 2023)
Malaysia
Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)
Mexico
Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)
Tennessee
Hyatt Centric Beale Street Memphis, Beale Street Suite or Big River Suite (May 2024)
Grand Hyatt Nashville, Executive Suite (May 2024)
Australia
Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)
Austria
Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)
Park Hyatt Vienna - Park Suite King (Oct 2022)
Brazil
Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)
Cambodia
Park Hyatt Siem Reap - Park Suite King (March 2017)
China
Park Hyatt Beijing - Suite King (May 2018)
Colombia
Hyatt Regency Cartagena - Junior Suite King (March 2017)
Costa Rica
Andaz Papagayo - Andaz Suite (Nov 2017)
France
Park Hyatt Paris Vendôme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Nov 2017)
Germany
Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)
Hong Kong
Grand Hyatt - Grand Suite King (May 2018)
Hungary
Párisi Udvar Hotel Budapest - Corner Suite (Oct 2022)
India
Andaz Delhi Aerocity - Andaz Large Suite (Nov 2023)
Indonesia
Hyatt Regency Bali - Regency Suite (Jun 2019)
Andaz Bali - Andaz Deluxe Suite (Jun 2023)
Italy
Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]
Japan
Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017, May 2023)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017, Apr 2023)
Malaysia
Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)
Mexico
Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)
Grand Hyatt Playa del Carmen – King Suite (Jan 2018)
Ziva Cancun - Club ocean front corner suite or Ocean front Pyramid Suite (Dec 2020)
Ziva Puerto Vallarta - Club Ocean View Suite King
Netherlands
Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)
Oman
Grand Hyatt Muscat - Grand Suite King (Dec 2017)
Russia
Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)
Singapore
GH Singapore - Grand Duplex Suite (Mar 2017)
South Africa
Hyatt Regency Cape Town (Jan 2023)
South Korea
Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)
Andaz Seoul - Andaz Suite (June 2021)
Spain
Hyatt Centric Madrid - Junior Suite (Nov 2023)
Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)
Switzerland
Park Hyatt Zurich - Park Suite King (Dec 2017)
Hyatt Regency Zurich Airport - Regency Executive Suite (May 2021) and Regency Suite (April 2022)
Taiwan
Grand Hyatt Taipei - Grand Suite King (Jan 2018, Jul 2018, Nov 2022, Jul 2023)
Thailand
Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Hyatt Regency Koh Samui - Regency Suite (Mar 2023)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2
United Arab Emirates
Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)
United Kingkom
Hyatt Regency Churchill - Regency Suite King (August 2017)
Vietnam
Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)
Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)
USA
Arizona
Hyatt Regency at Gainey Ranch - Fountain Court Suite (June 2022)
Tempe Mission Palms - 1BR Suite (Feb 2023)
California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Hyatt Regency La Jolla - Studio Suite (Nov 2023)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Regency Newport Beach - Premier Suite (Nov 2023)
Manchester Grand Hyatt San Diego - Signature Suite (Nov 2023)
Missions Pacific Hotel - Dreamscape Suite or Bohemian Suite with Kitchenette (September 2021)
The Seabird - Grand Ocean Suite (Dec 21. - Jan 22)
Ziva Cancun - Club ocean front corner suite or Ocean front Pyramid Suite (Dec 2020)
Ziva Puerto Vallarta - Club Ocean View Suite King
Netherlands
Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)
Oman
Grand Hyatt Muscat - Grand Suite King (Dec 2017)
Russia
Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)
Singapore
GH Singapore - Grand Duplex Suite (Mar 2017)
South Africa
Hyatt Regency Cape Town (Jan 2023)
South Korea
Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)
Andaz Seoul - Andaz Suite (June 2021)
Spain
Hyatt Centric Madrid - Junior Suite (Nov 2023)
Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)
Switzerland
Park Hyatt Zurich - Park Suite King (Dec 2017)
Hyatt Regency Zurich Airport - Regency Executive Suite (May 2021) and Regency Suite (April 2022)
Taiwan
Grand Hyatt Taipei - Grand Suite King (Jan 2018, Jul 2018, Nov 2022, Jul 2023)
Thailand
Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Hyatt Regency Koh Samui - Regency Suite (Mar 2023)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2
United Arab Emirates
Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)
United Kingkom
Hyatt Regency Churchill - Regency Suite King (August 2017)
Vietnam
Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)
Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)
USA
Arizona
Hyatt Regency at Gainey Ranch - Fountain Court Suite (June 2022)
Tempe Mission Palms - 1BR Suite (Feb 2023)
California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Hyatt Regency La Jolla - Studio Suite (Nov 2023)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Regency Newport Beach - Premier Suite (Nov 2023)
Manchester Grand Hyatt San Diego - Signature Suite (Nov 2023)
Missions Pacific Hotel - Dreamscape Suite or Bohemian Suite with Kitchenette (September 2021)
The Seabird - Grand Ocean Suite (Dec 21. - Jan 22)
Ventana Big Sur Alila Resort - Big Sur Suite (Jan 2020)
Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
Grand Hyatt Tampa Bay - Executive Suite (Oct 2022)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)
Hyatt Regency Miami - Miami Suite or Panorama Suite (Dec 2021)
Hyatt Centric Fort Lauderdale Las Olas, Centric Suite (June 2024)
Georgia
Grand Hyatt Buckhead Atlanta -Grand Suite (Oct 2022)
Thompson Savannah - King Suite (Nov 2021)
Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)
Illinois
Park Hyatt Chicago - Park Suite (May 2017)
New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)
New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Andaz Midtown (Sep 2022)
Hyatt Centric Midtown 5th Ave (July 2023)
Pennsylvania
Hyatt Centric Center City Philadelphia - Executive Suite (Oct 2021)
Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
Grand Hyatt Tampa Bay - Executive Suite (Oct 2022)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)
Hyatt Regency Miami - Miami Suite or Panorama Suite (Dec 2021)
Hyatt Centric Fort Lauderdale Las Olas, Centric Suite (June 2024)
Georgia
Grand Hyatt Buckhead Atlanta -Grand Suite (Oct 2022)
Thompson Savannah - King Suite (Nov 2021)
Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)
Illinois
Park Hyatt Chicago - Park Suite (May 2017)
New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)
New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Andaz Midtown (Sep 2022)
Hyatt Centric Midtown 5th Ave (July 2023)
Pennsylvania
Hyatt Centric Center City Philadelphia - Executive Suite (Oct 2021)
Tennessee
Hyatt Centric Beale Street Memphis, Beale Street Suite or Big River Suite (May 2024)
Grand Hyatt Nashville, Executive Suite (May 2024)
Texas
HR Austin - Executive Riverview Suite (January 2018)
Hyatt Centric Austin - Congress Suite (Nov 2023)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)
Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)
Hyatt Centric Arlington - Executive Suite (January, 2024)
Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html (THREAD CLOSED)
Hyatt Centric Austin - Congress Suite (Nov 2023)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)
Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)
Hyatt Centric Arlington - Executive Suite (January, 2024)
Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html (THREAD CLOSED)
World of Hyatt - Globalist Experiences [Tier Suite Upgrades]
#241
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
That right there is bs. Had many a stay with DSUs applied to all but the last one or two nights because they were awards and not once has a hotel asked me to move. I have never insisted, but they always offered.
#242
Join Date: Feb 2011
Posts: 226
I'm just miffed that the initial email contact was vague about the issue, and then to "resolve" the issue they wouldn't allow the suite upgrade at all. <SHRUG>
Thanks all for the suggestions. I have an open email to the hotel so we'll see what happens, fingers crossed.
#243
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
I have a 6-night cash rate stay at PH Tokyo next week with a TSU applied, and I tacked on one night using the Free Night Award, realizing that we might have to move for that one night, but this would certainly be the best value for using that award.
Haven't heard anything about it from either the hotel or WoH, but I will be seriously upset if there is a problem at checkin.
#244
Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
The T&C certainly do state that, and it is another major downgrade in WoH.
I have a 6-night cash rate stay at PH Tokyo next week with a TSU applied, and I tacked on one night using the Free Night Award, realizing that we might have to move for that one night, but this would certainly be the best value for using that award.
Haven't heard anything about it from either the hotel or WoH, but I will be seriously upset if there is a problem at checkin.
I have a 6-night cash rate stay at PH Tokyo next week with a TSU applied, and I tacked on one night using the Free Night Award, realizing that we might have to move for that one night, but this would certainly be the best value for using that award.
Haven't heard anything about it from either the hotel or WoH, but I will be seriously upset if there is a problem at checkin.
#246
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
At every turn it seems that the various new policies in WoH have been specifically designed to aggravate and alienate
With this new policy of having to have the TSU applied for the entire stay, what happens when you have a stay of longer than a week and only one TSU available? I guess you're out of luck on applying the TSU.
I was hoping to book 10 nights at a property for next Feb, but it looks like if I want a suite for a week I'll have to go somewhere else for the other 3 nights
#247
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
I wonder when some property will decide not to allow that type of circumvention of the rules?
At every turn it seems that the various new policies in WoH have been specifically designed to aggravate and alienate
With this new policy of having to have the TSU applied for the entire stay, what happens when you have a stay of longer than a week and only one TSU available? I guess you're out of luck on applying the TSU.
I was hoping to book 10 nights at a property for next Feb, but it looks like if I want a suite for a week I'll have to go somewhere else for the other 3 nights
At every turn it seems that the various new policies in WoH have been specifically designed to aggravate and alienate
With this new policy of having to have the TSU applied for the entire stay, what happens when you have a stay of longer than a week and only one TSU available? I guess you're out of luck on applying the TSU.
I was hoping to book 10 nights at a property for next Feb, but it looks like if I want a suite for a week I'll have to go somewhere else for the other 3 nights
I just tried to use a DSU for another stay in Tokyo in July, and am unable to even get more than 3 nights in a row. I can get 3 nights and use a DSU, check-out and have my wife check-in under her name for one day, and then, check back in and apply another DSU for another 3 nights. What a pile of unko!
I can already tell that I am going to have 4 DSUs expire worthless this year.
#248
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Yeah, what a sneaky change. It definitely devalues the DSUs.
I just tried to use a DSU for another stay in Tokyo in July, and am unable to even get more than 3 nights in a row. I can get 3 nights and use a DSU, check-out and have my wife check-in under her name for one day, and then, check back in and apply another DSU for another 3 nights. What a pile of unko!
I can already tell that I am going to have 4 DSUs expire worthless this year.
I just tried to use a DSU for another stay in Tokyo in July, and am unable to even get more than 3 nights in a row. I can get 3 nights and use a DSU, check-out and have my wife check-in under her name for one day, and then, check back in and apply another DSU for another 3 nights. What a pile of unko!
I can already tell that I am going to have 4 DSUs expire worthless this year.
We planned out entire trip to Japan around its availability.
#249
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
PHV - Park King Suite
I had 4 nights at PHV, 3 on points and 4th with the Globalist free night cert. I was able to use TSU for the first 3 nights and was offered suite upgrade for supplement of 360 euros (difference in room rate between Park King Suite and standard award room). I accepted the offer and paid 360 euros for the 4th night. Given the high occupancy during Easter week, I'm happy that I was able to confirm the upgrade in advance.
#250
Join Date: Feb 2011
Posts: 226
I had 4 nights at PHV, 3 on points and 4th with the Globalist free night cert. I was able to use TSU for the first 3 nights and was offered suite upgrade for supplement of 360 euros (difference in room rate between Park King Suite and standard award room). I accepted the offer and paid 360 euros for the 4th night. Given the high occupancy during Easter week, I'm happy that I was able to confirm the upgrade in advance.
Just curious was that offer to pay for the suite upgrade for the free night, made by the hotel or Hyatt? Prior to check-in or while on site? How were taxes calculated? And since I'm playing 20 questions - curious if that night ended up being stay-credit-earning?
#251
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
PHV is known for offering upgrades on pt award bookings for the difference in rate upon enquiry, and also at checkin if the guest asks and there is availability. WoH cannot offer this. Rates in France are tax inclusive (except for the Paris city tourist tax).
#252
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I'm confused by the fact that a suite upgrade can be used on some kinds of award rooms (e.g. an all-points booking) but not on other kinds of award rooms (e.g. the free night you earn by staying 30 or 60 nights).
Still, I find that the agents are usually willing to be flexible. If I get an agent who is All-Rules and No-Common-Sense, I politely end the call, call back and hope for another agent.
I usually make the reservation so that the _first_ night is eligible for a suite upgrade. Subsequent nights are some combination of paid and award nights. I phone the hotel and request to be in the same room for all of the nights, across multiple bookings. If they can confirm, then all is good. If they can't confirm (which has never yet happened) then I'll decide whether I want to use a TSU for just some of the nights, or alter the dates, or stay in the same (regular) room all of the nights and save the TSU for later.
In short, I'm aware of the rules. I'm also aware that most agents and properties exercise common sense.
Still, I find that the agents are usually willing to be flexible. If I get an agent who is All-Rules and No-Common-Sense, I politely end the call, call back and hope for another agent.
I usually make the reservation so that the _first_ night is eligible for a suite upgrade. Subsequent nights are some combination of paid and award nights. I phone the hotel and request to be in the same room for all of the nights, across multiple bookings. If they can confirm, then all is good. If they can't confirm (which has never yet happened) then I'll decide whether I want to use a TSU for just some of the nights, or alter the dates, or stay in the same (regular) room all of the nights and save the TSU for later.
In short, I'm aware of the rules. I'm also aware that most agents and properties exercise common sense.
#254
It is also Hyatt that considers multiple consecutive reservations to be one stay... so why not when you don't exceed the 7 days.
And the problem mentioned earlier was that a TSU couldn't be used at all for a stay when a stay consisted of multiple reservation for which a single night wasn't eligable.
Nobody really expects a TSU to be used on a cert free night, although some hope that they won't have to move if they make it part of a larger stay :-).
And the problem mentioned earlier was that a TSU couldn't be used at all for a stay when a stay consisted of multiple reservation for which a single night wasn't eligable.
Nobody really expects a TSU to be used on a cert free night, although some hope that they won't have to move if they make it part of a larger stay :-).
Last edited by RTW1; Apr 23, 2017 at 9:32 am