Last edit by: eajusa
Applications suspended 11.13.2014 for a "couple weeks".
Harris Bank is now accepting applications for two new consumer Diners Club MasterCards. There is no new account bonus or annual fee waiver. This thread discusses the cards benefits and rewards. Please click HERE to discuss the application process.
Premier $95 annual fee, $35 additional cards, EMV, No foreign transaction fee, Primary CDW, Airport lounge access, $1 = 1 point on all spending.
Elite $300 annual fee, $150 additional cards, EMV, No foreign transaction fees, Primary CDW, Trip Cancellation / Interruption reimbursement, Airport lounge access, $1 = 3 points for grocery stores, supermarkets, drug stores, pharmacies and automobile fuel service stations when you pay at the pump, $1 = 1 point otherwise.
Diners Club Rewards airline and hotel transfer partners are discussed in THIS thread.
Many of the card travel benefits are listed in the Promotions section of the website.
A form to request cards for Authorized Users is HERE.
A form to setup Automatic Payments is HERE.
Differences between the legacy Professional cards and the new Consumer cards:
Mint.com and PersonalCapital.com does NOT currently work with this card however I have confirmed that they will add it once they receive at least 5 requests to do so. So, for those that have the card and use these sites please send a support ticket asking them to add "Diners Club International" at the URL: https://www.bmoharriscreditcards.com...sumer/Login.do . ^
Between the Consumer (personal), Professional (legacy), and Corporate Cards there are a variety of contacts for various needs:
Cardmember Customer Service
1-800-2-DINERS (1-800-234-6377)
Outside the US: 1-514-877-1577
Internet Help Desk
1-877-263-5018 (Mon-Sun, 24 hours a day)
Club Rewards
Customer Contact Center: 1-800-234-4034 (Mon-Sun, 9 a.m. - 9 p.m. ET)
TTY Service for Hearing Impaired Customers
Professional and Consumer Cardmembers: 1-866-889-0889
Corporate Cardmembers (US and Canada): 1-866-859-2089
Corporate Cardmembers (Outside North America): 1-800-976-6037
Corporate Client Services: 1-800-964-9444 (Mon-Fri, 8 a.m. - 8 p.m. ET)
Corporate Sales Group: 1-800-999-9093 (Mon-Fri, 8 a.m. - 5 p.m. ET)
Travel Management Companies
For inquiries and lead referrals please email [email protected]
or call 1-800-999-9093.
Payment Address
Diners Club Professional
P.O. Box 6012
Carol Stream, IL 60197-6012
Diners Club Commercial / Corporate
P.O. Box 5732
Carol Stream, IL 60197-5732
Diners Club Consumer
P.O. Box 6012
Carol Stream, IL 60197-6012
Overnight Payment Address
BancTec Inc.
2100 A Corporate Drive
Addison, IL 60101
Wire transfer payment information
Bank Name: BMO Harris Bank N.A.
Account #: 1982143000
Account Name: Diners Wire Payments
Address: 111 W. Monroe
Chicago, IL 60603
ABA: 071000288
Swift code: HATRUS44
Payable to: Harris/Diners Club (include name/account#)
Cutoff time is 2pm CT
Insurance - Inquiries and Claims
•MasterRental Coverage (Primary Collision Damage Waiver Coverage)
•Purchase Assurance and Extended Warranty
•Common Carrier Accidental Death and Dismemberment Benefits
•Hotel/motel Burglary Coverage
•Travel Assistance Services
•Travel Accident Insurance
•Flight Delay Coverage
•Baggage Delay Coverage
•Lost or Damaged Luggage Coverage
•Master Assist
(US): 1-800-MC-ASSIST (1-800-622-7747)
(Outside the US): 636-722-7111 (collect); or en Español: 1-800-633-4466
RoadAssist Roadside Services
1-877-764-3576
(Outside the US): 904-636-3647 (collect)
Collections
Professional: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
Corporate: 1-888-551-4667 (Mon-Fri, 8 a.m. - 8 p.m. ET)
Consumer: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
Harris Bank is now accepting applications for two new consumer Diners Club MasterCards. There is no new account bonus or annual fee waiver. This thread discusses the cards benefits and rewards. Please click HERE to discuss the application process.
Premier $95 annual fee, $35 additional cards, EMV, No foreign transaction fee, Primary CDW, Airport lounge access, $1 = 1 point on all spending.
Elite $300 annual fee, $150 additional cards, EMV, No foreign transaction fees, Primary CDW, Trip Cancellation / Interruption reimbursement, Airport lounge access, $1 = 3 points for grocery stores, supermarkets, drug stores, pharmacies and automobile fuel service stations when you pay at the pump, $1 = 1 point otherwise.
Diners Club Rewards airline and hotel transfer partners are discussed in THIS thread.
Many of the card travel benefits are listed in the Promotions section of the website.
A form to request cards for Authorized Users is HERE.
A form to setup Automatic Payments is HERE.
Differences between the legacy Professional cards and the new Consumer cards:
- Card type. Professional = charge card; Consumer = credit card
- Foreign transaction fees. Professional 3%; Consumer 0.
- CDW vehicle value cap. Professional = $75,000 (Diners) or $100,000 (Carte Blanche); Consumer = $50,000
- Other insurance. On cursory examination there appears to be differences in the carriers and terms of the other coverages. The Consumer coverages may be a standard package arranged by MasterCard, while the Professional coverages may be inherited from Citi. Someone would need to read carefully side-by-side to find the differences.
Mint.com and PersonalCapital.com does NOT currently work with this card however I have confirmed that they will add it once they receive at least 5 requests to do so. So, for those that have the card and use these sites please send a support ticket asking them to add "Diners Club International" at the URL: https://www.bmoharriscreditcards.com...sumer/Login.do . ^
Between the Consumer (personal), Professional (legacy), and Corporate Cards there are a variety of contacts for various needs:
Cardmember Customer Service
1-800-2-DINERS (1-800-234-6377)
Outside the US: 1-514-877-1577
Internet Help Desk
1-877-263-5018 (Mon-Sun, 24 hours a day)
Club Rewards
Customer Contact Center: 1-800-234-4034 (Mon-Sun, 9 a.m. - 9 p.m. ET)
TTY Service for Hearing Impaired Customers
Professional and Consumer Cardmembers: 1-866-889-0889
Corporate Cardmembers (US and Canada): 1-866-859-2089
Corporate Cardmembers (Outside North America): 1-800-976-6037
Corporate Client Services: 1-800-964-9444 (Mon-Fri, 8 a.m. - 8 p.m. ET)
Corporate Sales Group: 1-800-999-9093 (Mon-Fri, 8 a.m. - 5 p.m. ET)
Travel Management Companies
For inquiries and lead referrals please email [email protected]
or call 1-800-999-9093.
Payment Address
Diners Club Professional
P.O. Box 6012
Carol Stream, IL 60197-6012
Diners Club Commercial / Corporate
P.O. Box 5732
Carol Stream, IL 60197-5732
Diners Club Consumer
P.O. Box 6012
Carol Stream, IL 60197-6012
Overnight Payment Address
BancTec Inc.
2100 A Corporate Drive
Addison, IL 60101
Wire transfer payment information
Bank Name: BMO Harris Bank N.A.
Account #: 1982143000
Account Name: Diners Wire Payments
Address: 111 W. Monroe
Chicago, IL 60603
ABA: 071000288
Swift code: HATRUS44
Payable to: Harris/Diners Club (include name/account#)
Cutoff time is 2pm CT
Insurance - Inquiries and Claims
•MasterRental Coverage (Primary Collision Damage Waiver Coverage)
•Purchase Assurance and Extended Warranty
•Common Carrier Accidental Death and Dismemberment Benefits
•Hotel/motel Burglary Coverage
•Travel Assistance Services
•Travel Accident Insurance
•Flight Delay Coverage
•Baggage Delay Coverage
•Lost or Damaged Luggage Coverage
•Master Assist
(US): 1-800-MC-ASSIST (1-800-622-7747)
(Outside the US): 636-722-7111 (collect); or en Español: 1-800-633-4466
RoadAssist Roadside Services
1-877-764-3576
(Outside the US): 904-636-3647 (collect)
Collections
Professional: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
Corporate: 1-888-551-4667 (Mon-Fri, 8 a.m. - 8 p.m. ET)
Consumer: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
Two new Diners Club USA MasterCards. Applications suspended mid November 2014.
#181
Join Date: Jan 2014
Posts: 224
http://www.flyertalk.com/forum/23709033-post150.html
#184
Join Date: Aug 2014
Programs: Alaska MVP Gold, Marriott Gold
Posts: 283
Got my card yesterday after applying on the 6th. Used it today at my favorite grocery store with no problem. No link/tab for awards that I can see online. Very old school and worrisome website.
#185
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Moderator action
Please discuss transactions at Target in the dedicated thread:
http://www.flyertalk.com/forum/diner...ud-alerts.html
http://www.flyertalk.com/forum/diner...ud-alerts.html
#186
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Please discuss transactions at Target in the dedicated thread:
http://www.flyertalk.com/forum/diner...ud-alerts.html
http://www.flyertalk.com/forum/diner...ud-alerts.html
#187
Join Date: Jun 2014
Posts: 319
#188
Join Date: Jan 2010
Posts: 1,708
#191
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I forget; which one of the cards did you get again? I got the $95 one but I got it mainly for PIN priority. Of course, I'm finding out that chip and signature may actually be easier in the US for small merchants right now.
#192
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
I was instant approved on 10-21; pin arrived on the 27th and the card arrived on the 31st, both via USPS.
When I called in to set up my change of pin, the (knowledgeable) customer service person said that the cards were taking a "little longer to be sent out than in the first few weeks". So that may mean that a lag between pin arrival and card arrival is now to be expected.
(BTW, pin change went through flawlessly (did a balance inquiry); the next day I made a purchase at a Wal-Mart and the pin pad accepted my newly-changed pin) ^
When I called in to set up my change of pin, the (knowledgeable) customer service person said that the cards were taking a "little longer to be sent out than in the first few weeks". So that may mean that a lag between pin arrival and card arrival is now to be expected.
(BTW, pin change went through flawlessly (did a balance inquiry); the next day I made a purchase at a Wal-Mart and the pin pad accepted my newly-changed pin) ^
#193
Join Date: Apr 2002
Posts: 587
I was instant approved on 10-21; pin arrived on the 27th and the card arrived on the 31st, both via USPS.
When I called in to set up my change of pin, the (knowledgeable) customer service person said that the cards were taking a "little longer to be sent out than in the first few weeks". So that may mean that a lag between pin arrival and card arrival is now to be expected.
(BTW, pin change went through flawlessly (did a balance inquiry); the next day I made a purchase at a Wal-Mart and the pin pad accepted my newly-changed pin) ^
When I called in to set up my change of pin, the (knowledgeable) customer service person said that the cards were taking a "little longer to be sent out than in the first few weeks". So that may mean that a lag between pin arrival and card arrival is now to be expected.
(BTW, pin change went through flawlessly (did a balance inquiry); the next day I made a purchase at a Wal-Mart and the pin pad accepted my newly-changed pin) ^
#194
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Moderator action
Please use this thread for discussion of Club Rewards points activity:
http://www.flyertalk.com/forum/diner...card-site.html
http://www.flyertalk.com/forum/diner...card-site.html
#195
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
I assume you could ask for a different location (for example, one closer to work). I don't know whether you can go to any random chip-enabled ATM (of your own choosing) during the 12-hour open period.