Last edit by: rrgg
When do my Thank You points expire?
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
- this is true regardless of whether you share to another TY user or to another TY account you hold (if you have multiple TY accounts);
- you may not share points that are expiring in less than 90 days; and
- you may not share more than 100K points (or receive more than 100K shared TY points) in any calendar year.
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
- Log into your Thank You account (either directly or via citicards.com)
- From the My Account menu (top right of screen), select either "My Account Overview" or "My Points Summary"
- Look for a statement near the top of the screen such as "You do not have any points expiring within the next 60 days or less"
- Select "View all expiring points"
- Alternate: If logged in, you should be able to see the list at:https://www.thankyou.com/accountStatementExpiry.jspx
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
Citi ThankYou points - cancel, downgrade & expiration considerations (2012 - 2023)
#196
Join Date: Jun 2011
Location: New York City
Posts: 801
Can one share points with another account after source account has been cancelled? (I know once an account has been closed, there is a 60 day expiry.)
(My hunch is no considering one cannot transfer any points that have an expiry of <90 days.)
(My hunch is no considering one cannot transfer any points that have an expiry of <90 days.)
#197
Join Date: Dec 2012
Posts: 159
I'm sure this has been asked before, but I am thinking of applying for the Prestige. Say I am not 100% sure how I want to redeem the miles by the time I decide to cancel (in a year a probably), if I downgrade my card to a thank you preferred, the TY points stay active right?
If later on, I figure out how I want to use them and open up a thank you premier card (or prestige), will those TY points convert back to the version of TY points that can be transfered to partners?
Or alternatively before I cancel, I buy AA gift cards while the prestige is still open will I get 1.6 dollars per point in gift cards?
Thanks
If later on, I figure out how I want to use them and open up a thank you premier card (or prestige), will those TY points convert back to the version of TY points that can be transfered to partners?
Or alternatively before I cancel, I buy AA gift cards while the prestige is still open will I get 1.6 dollars per point in gift cards?
Thanks
#198
Join Date: Jun 2011
Location: New York City
Posts: 801
Can't downgrade Prestige to Premier. At least I was denied when I tried.
#202
Join Date: Aug 2007
Location: NYC
Posts: 302
Transfer Prestige points to Premier and close Prestige card?
Hey, can I transfer Prestige points to Premier, and then close my Prestige card? Any implications from doing that? Will those points be there indefinitely or does some sort of counter on usage start?
#203
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,968
#205
Join Date: Oct 2010
Location: BOS
Posts: 814
Sounds too easy...
I have Citi Forward and Citi Prestige. If I close Forward, I would have 60 days to transfer points earned from Forward - and it'll automatically transfer those points first when I do the transfer?
I have Citi Forward and Citi Prestige. If I close Forward, I would have 60 days to transfer points earned from Forward - and it'll automatically transfer those points first when I do the transfer?
#206
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,968
#207
Join Date: Jul 2012
Posts: 27
If I have point that are about to expire and transfer( share) them to another person, will they live 90 more days?
#208
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,968
You may share some or all of your available qualifying ThankYou Points as a gift with another ThankYou Member by using the Points Sharing feature of ThankYou Rewards, provided the Points to be shared are not due to expire in less than 90 days. In order to share your points, you, as the sharer, must have first set up your ThankYou Member Account with a user name and password either through the ThankYou Service Center or thankyou.com.
#209
Used to be garyjr316
Join Date: Feb 2011
Location: LAX or SBA
Programs: AAdvantage, MileagePlus, Gold Passport, Hilton HHonors, Marriott
Posts: 800
I apologize if this was asked. I have a citi checking that I downgraded to a basic account. If I close this account will I lose the 40K thankyou points that I received when I signed up for it (gold at the time).
Thanks!
Thanks!
#210
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,968
http://www.flyertalk.com/forum/citi-...d-60-days.html