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Old May 21, 2014, 7:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.


LifeMiles' Star Alliance Award Chart

Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.

Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.

https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
  1. Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
  2. ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
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LM Newbie Lounge: Ask your Questions Here (Flame Free)

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Old Jan 11, 2016, 11:11 pm
  #481  
 
Join Date: Jan 2015
Posts: 60
Hi all. I've been status matched with Amigo (as I'm sure loads of you have) to Amigo Diamond - Star Alliance Gold.

If I travel *A do I need the Amigo number to be in my booking to get lounge entry - as I'd usually get *A points to either Velocity (NZ, SQ, etc), KrisFlyer (Other Star carriers to turn into Velocity) or Lifemiles (to use towards reward flights).

I've heard that I shouldn't have an issue gaining lounge access without my Amigo number in the booking, but I need my Amigo card to do so. Obviously as I've not flown the 5 segments I don't have a card, only a printable one.

Any help or experience would be great.
abbaskip is offline  
Old Jan 11, 2016, 11:49 pm
  #482  
 
Join Date: Oct 2011
Posts: 3,838
Depends on the lounge staff, they might let you or give you a hard time.

PS: Your question has NOTHING to do with this thread which is about Lifemiles / Avianca. Avianca Brazil is a totally different animal.

This is the thread for your questions: http://www.flyertalk.com/forum/avian...embership.html
mlqsko is offline  
Old Jan 22, 2016, 12:51 pm
  #483  
 
Join Date: Aug 2014
Posts: 21
US bank lifemiles avianca 35K - need screenshot of offer

Hi all,

I applied for 35K lifemiles credit card (20k after first spend at an additional 15K after $2500 MS) but only received the 20K for first spend despite completing the MS requirement. When I reached out to customer service, they are requesting proof that I applied for the 35K deal. I need a screenshot of that deal. Does anyone have one? Or any advice?

Thanks!
wanderingnubian is offline  
Old Jan 22, 2016, 8:40 pm
  #484  
 
Join Date: Aug 2012
Posts: 668
Originally Posted by wanderingnubian
Hi all,

I applied for 35K lifemiles credit card (20k after first spend at an additional 15K after $2500 MS) but only received the 20K for first spend despite completing the MS requirement. When I reached out to customer service, they are requesting proof that I applied for the 35K deal. I need a screenshot of that deal. Does anyone have one? Or any advice?

Thanks!
Google "US bank lifemiles avianca 35K"
erik19283 is offline  
Old Feb 5, 2016, 1:02 am
  #485  
 
Join Date: Mar 2011
Programs: IB Platino (OW Emerald), AZ Freccia Alata (ST Elite Plus), Priority Club Gold, Sol Melia Gold
Posts: 144
Hi!

Is there a 'manage my booking' tool on Avianca's site?

I'm flying MAD-BOG-BAQ-CTG-BOG-MAD booked on IB but doing the domestic segments on AV metal and I can only select seats on the IB operated flights (via iberia.com).

Am I safe with a 2:45-3:00 connection time in BOG?

What are the lounge options in BOG's Terminal 1?

Thanks
JuanRos is offline  
Old Feb 7, 2016, 3:27 pm
  #486  
Ambassador: LATAM
 
Join Date: Aug 2010
Location: PNA
Programs: BAEC Silver
Posts: 4,648
Originally Posted by JuanRos
Hi!

Is there a 'manage my booking' tool on Avianca's site?
No

Originally Posted by JuanRos
I'm flying MAD-BOG-BAQ-CTG-BOG-MAD booked on IB but doing the domestic segments on AV metal and I can only select seats on the IB operated flights (via iberia.com).
You can check in online T-24 and select seats.

Originally Posted by JuanRos
Am I safe with a 2:45-3:00 connection time in BOG?
Most probably

Originally Posted by JuanRos
What are the lounge options in BOG's Terminal 1?
Domestic: Small crap but new lounge,
International: If you are in J or have OW status then the LAN lounge is nicer. I just checked. You are OWE. It is a nicer lounge than the AV one but food offerings are just little rolls, the odd salad and some fruit.

Originally Posted by JuanRos
Thanks
You're welcome
JohnnyColombia is offline  
Old Feb 7, 2016, 11:54 pm
  #487  
 
Join Date: Mar 2011
Programs: IB Platino (OW Emerald), AZ Freccia Alata (ST Elite Plus), Priority Club Gold, Sol Melia Gold
Posts: 144
Originally Posted by JohnnyColombia
No


Domestic: Small crap but new lounge,
International: If you are in J or have OW status then the LAN lounge is nicer. I just checked. You are OWE. It is a nicer lounge than the AV one but food offerings are just little rolls, the odd salad and some fruit.
Do I get access to LAN's lounge when connecting from the IB to the AV flight on BOG's Terminal 1?

Muchas gracias
JuanRos is offline  
Old Feb 8, 2016, 2:41 am
  #488  
Ambassador: LATAM
 
Join Date: Aug 2010
Location: PNA
Programs: BAEC Silver
Posts: 4,648
Originally Posted by JuanRos

Do I get access to LAN's lounge when connecting from the IB to the AV flight on BOG's Terminal 1?

Muchas gracias
No. T1 has a domestic bit and an international bit. So you get the AV lounge in the domestic terminal when you connect IB to AV.

Then you get the LA lounge in the international terminal when you connect AV to IB
JohnnyColombia is offline  
Old Feb 8, 2016, 2:51 am
  #489  
 
Join Date: Mar 2011
Programs: IB Platino (OW Emerald), AZ Freccia Alata (ST Elite Plus), Priority Club Gold, Sol Melia Gold
Posts: 144
Originally Posted by JohnnyColombia
No. T1 has a domestic bit and an international bit. So you get the AV lounge in the domestic terminal when you connect IB to AV.

Then you get the LA lounge in the international terminal when you connect AV to IB
Oh I see. Thanks again
JuanRos is offline  
Old Feb 8, 2016, 3:25 am
  #490  
 
Join Date: Jan 2015
Posts: 60
I'm trying to find reward seats with ANA Sydney to Tokyo. Obviously going to book with lifemiles (obviously because of the thread). Is there any way to easily search for the direct ANA flight? It's quite painful to search with life miles as a keep getting options through Korea, Thailand and China.

ANA website isn't great as it shows reward availability when it's waitlist only
abbaskip is offline  
Old Feb 8, 2016, 10:47 am
  #491  
 
Join Date: May 2015
Programs: SQ*G, A3*G
Posts: 30
Originally Posted by mlqsko
You deal with the operating carrier and LM only reissue the ticket when the changes are done.
Hi,

So if I were to miss a connecting flight, LM will not be responsible? Will the carrier whose flight's arrived late be responsible?

Thanks!
neurofrou is offline  
Old Feb 8, 2016, 2:22 pm
  #492  
 
Join Date: Dec 2013
Location: Valencia, Spain
Programs: Pascal and Python, no C++
Posts: 738
Originally Posted by abbaskip
I'm trying to find reward seats with ANA Sydney to Tokyo. Obviously going to book with lifemiles (obviously because of the thread). Is there any way to easily search for the direct ANA flight? It's quite painful to search with life miles as a keep getting options through Korea, Thailand and China.

ANA website isn't great as it shows reward availability when it's waitlist only
There is no other website that will give you a result that will help. Only Lifemiles knows what can be booked on Lifemiles.
If you rather get too many results, limit by airline and/or departure time.
WolfvanWeen is offline  
Old Feb 8, 2016, 11:05 pm
  #493  
 
Join Date: May 2015
Programs: SQ*G, A3*G
Posts: 30
[Deleted]

Last edited by neurofrou; Feb 10, 2016 at 9:31 am
neurofrou is offline  
Old Feb 9, 2016, 4:21 am
  #494  
 
Join Date: Sep 2014
Location: Melbourne, Australia
Programs: AY Platinum, UA Premier Platinum, OneWorld Emerald, VA Platinum
Posts: 558
[Deleted]

Last edited by Guvner067; Feb 18, 2016 at 3:10 pm
Guvner067 is offline  
Old Feb 9, 2016, 10:07 am
  #495  
 
Join Date: May 2015
Programs: SQ*G, A3*G
Posts: 30
If one would were to miss a connecting flight due to a late arrival on a ticket booked by LM. Whose fault is it?

Last edited by neurofrou; Feb 14, 2016 at 3:02 am
neurofrou is offline  


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