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Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

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Old Aug 6, 2014, 5:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
"Domestic" Same Day Confirmed Flight Change (SDFC, SDC, CFC, and "Standby")
"AA Domestic" here includes Canada, Hawaii, Puerto Rico, U.S. Virgin Islands and the Caribbean

N.B. Different than "standby"; see link.

NOTE CHANGED POLICY: June 2018 - E class availability is not (or no longer) definitive on whether SDFC may happen. "Other" aspects may be taken in to consideration. Seems few other changes but it is now clear that passengers in domestic premium cabins can SDFC at no charge. More here: Guide: New SDFC / Same Day Flight Change Restrictions 8 Jun 2018

NOTE CHANGED POLICY: As of 15 January 2016 the SDFC option will be limited to alternate flights only if they follow the same origin, destination, and also SAME CONNECTION POINT. Other rules seem to be unchanged as far as available 24-hours before, no charge to CK, EXP or up to three companions on the same PNR, no co-terminals allowed, and slight overlap to calendar date limitation for late night may be possible. Domestic segments that are part of a domestic and international itinerary are generally not eligible.

NOTE 1 re upgrades: To effectively use SDFC you must call to downgrade first. If you SDFC successfully then, you may request an upgrade on your new flight.

NOTE 2 re Upgrades. On SDFC, for e500 or EXP UDU the original upgrade request time stamp remains on the upgrade request; with SWU, you will get a new time of request time stamp. (It's useful not to check in for ~10 minutes after you SDFC or you may find yourself in a pickle with upgrade requests.)

NOTE 3 re PreCheck / KTN: For an unknown reason, going on to SDFC May delete or eliminate your Known Traveler number for the record, so your PreCheck will likely not be granted. You'll have to call or have the ticket counter restore your KTN. (According to reports in May 2018, this does not seem to be a pervasive issue any longer).

N.B. This thread relates to AA "domestic" changes only, for international same day changes see this thread.

Link to American Airlines' current policy on Same Day Flight Change and detailed Terms and Conditions
Link AA FAQ - Same Day Flight Change
Link to archived posts made before the recent changes

The price to confirm same day flight change is now $75* (free for EXPs and others as shown in "Complimentary..." below as of 1 Jan 2015):
http://www.aa.com/aa/pubcontent/en_U...eDayTravel.jsp


Change and Standby Options (Link)

Same-Day Flight Changes
Did you know you can change your domestic flight† and get a confirmed seat for a $75 (non-refundable) charge? The option is available on all fares in the Main Cabin. For $75 you can confirm a seat on a different flight as long as the alternate flight:

1. Has the same origin AND destination
2. Is the same calendar day of departure
3. Has eligible seats available ("E" fare inventory for all fares)

We continue to offer the same-day stand by option for an earlier or later domestic flight for select customers at no charge. See above link for list of select customers.

We now have four convenient options to make same-day flight changes:
1. Online: Beginning 24 hours prior to departure, you can request a same-day flight change on aa.com through the check-in window. Just select each passenger who is requesting a flight change and pay the non-refundable $75 per passenger charge.

2. Over the Phone: Beginning 24 hours prior to departure, you can call Reservations and our agents will provide information for available flights departing on the same day as your original flight. The non-refundable $75 charge can be paid over the phone via credit card.

Once you arrive at the airport, you can check in for your new flight at Curbside Check-In, Self-Service Check-In, or our ticket counter.

3. At a Check-In Kiosk: Beginning 12 hours prior to departure, the Self-Service Check-In machines will provide a list of available flights for the same day as your original flight. Just choose the flight, pay the non-refundable $75 charge, and complete the check-in process. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

4. At the Ticket Counter: Beginning 24 hours prior to departure, our agents can provide a list of available flights for the same day as your original flight. Just choose the flight and pay the non-refundable $75 charge. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

Same-day flight changes are subject to Terms and Conditions.

†Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle® and AmericanConnection®.

*Note: 1.Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.


Complimentary confirmed flight change (Link)
Get a complimentary same-day confirmed flight change with:
  • Unrestricted Economy Class (Y fare), Business or First Class tickets
  • American Airlines AAdvantage® Executive Platinum status and companions in same record
  • AirPass® membership
  • First and Business Class award tickets
  • MileSAAver® & AAnytime® award tickets
  • Choice Plus fares
Tips
Originally Posted by ThreeJulietTango
...If the original flight leaves between 8 PM and midnight, you can SDFC to flights leaving from midnight to 2 AM on the following calendar day (but still the same night) and vice versa. This was revised around the same time that the routing/coterminal restrictions were added in July.

Keep in mind that reservations and airport agents may be looking at slightly different references...
Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.

Customers who purchased a Choice Plus fare have the flexibility to change one flight at no charge, provided seats are available on the desired flight.

Looking for more information? Please see our Frequently Asked Questions.

†Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle and American Connection®.

* Same-day flight change charges are non-refundable. Same-day standby charges are automatically refunded if you are not accommodated on the standby flight.

N.B. Inventory must be available in "E" bucket for Confirmed Flight Change to be offered; even then it still may not be available due to "Other" considerations.

Link to AA Same Day Confirmed Flight a Change Terms and Conditions
Link to aa.com Same Day Flight Change policy
Link to aa.com Same Day Travel Changes / SDFC and Standby FAQ

Archive of previous terms and conditions: http://web.archive.org/web/201405221...mers/sd-tc.jsp


Nuances and Loose Rules
Now for the hard part: figuring out where the flexibility is in the rules. This list is compiled from the responses to people saying "Can I do X?" where X is something that is not clearly permitted by the rules. One's likelihood of success here depends a bit on the method used for the SDC. (Note: this is a work in progress and your contributions/corrections are appreciated!)

For each item, the following codes apply:
Y = possible using any method
A = possible using an agent (phone/counter), perhaps having to HUACA
A* = mixed reports of success with an agent (phone/counter)
N* = possible only if you find a very accommodating agent
N = little or no reported success.
  • Violating various non-routing fare rules (day/time, minimum stay, etc.): A* (see post 1020)
  • Change to flight with no E fares available (day/time, minimum stay, etc.): A* (see [http://www.flyertalk.com/forum/25099215-post1111.html"]post 1111)
  • Change routing with E avails but keep same number of connections, i.e BOS-ORD-LAX to BOS-DFW-LAX ??
  • Change destination to an entirely different place: N
  • Change destination to a co-terminal (e.g. LGA -> JFK): A* (see post 1081, post 1114 & this blog post )
  • Change destination to ultra-close airport non-coterminal airport (e.g. JFK-> LGA): ??
  • Change itinerary at the beginning to include illegal layovers (> 4 hours): A (1 of 1 getting an EP phone agent to create 8+ hr layover)
  • Change itinerary at the layover point (using kiosk, app, or agent) to create an otherwise illegal layover: ??
  • Change itinerary at the beginning to add a layover point not permitted by the routing rules: ??
  • Change itinerary at a layover point to add another layover not permitted (either in terms of number of segments or routing rules) by the routing rules: ??
  • Change to a flight exactly 24 hours before or after the original flight: ??
  • Change to a flight exactly 24 hours before the original flight, if the previous day's flight has been delayed: Y (based on one report)
  • Combining separately-fared segments to do SDC (e.g. XXX-YYY+YYY-ZZZ -> XXX-ZZZ): ??
  • Change AA-codeshare, non-AA-metal segment to AA metal: ??
  • Change from AA metal to AA-codeshare, non-AA-metal segment: ??
  • Change from AA-codeshare, non-AA-metal segment to a different AA-codeshare, non-AA-metal segment: ??
  • Change on a non-AA ticketed segment: A* (see post 1017 & post 1018)
  • Change from an upgraded flight into Y on the new flight: A
  • Change from a CPU-upgraded flight and get confirmed into available space on the new flight: ??
  • Change from an instrument-upgraded flight and get confirmed into available space on the new flight: ??
  • Non-elite on different PNR benefiting from EXP's waived-fee SDC: ??
  • SDFC on an award: ??
Link to archive thread of older posts.

ARCHIVE of AA FAQ and previous detail of SDFC:
Wayback Machine, 5 captures, 22 Jan 14 - 10 Apr 15
Link

Same-Day Flight Change Terms and Conditions
  • Same-Day Flight Change is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
  • Same-Day Flight Change will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status and purchase history
  • Same-Day Flight Change is subject to availability of eligible inventory
  • Same-Day Flight Change is non-transferable
  • Passengers who purchase Same-Day Flight Change and are unable to use it due to an involuntary routing change, flight cancellation, or missed connection due to a late incoming flight are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf.
  • Passengers who are late for a flight for reasons other than those listed above are not eligible for a refund of the Same-Day Flight Change
  • Passengers that have purchased a Same-Day Flight Change will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Flight Change.
  • Refunds of Same-Day Flight Change will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Flight Change purchase
  • Same-Day Flight Change reservations are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Flight Change at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Flight Change at aa.com/refunds

Same-Day Standby Terms and Conditions
  • Same-Day Standby is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
  • AAdvantage regular members and non-members may only use Same-Day Standby if Same-Day Flight Change is not available
  • Same-Day Standby will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status, origin and destination, and purchase history
  • AAdvantage regular members and non-members using Same-Day Standby may only stand by for an earlier flight with the same routing on the day of travel
  • Same-Day Standby is subject to availability of eligible inventory
  • Same-Day Standby is non-transferable
  • Passengers who purchase Same-Day Standby and are unable to use it due to lack of available inventory, cancellation of standby flight, or involuntary routing change are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf once the passenger completes travel on their ticketed itinerary.
  • Passengers that have purchased a Same-Day Standby will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Standby.
  • Refunds of Same-Day Standby will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Standby purchase
  • Same-Day Standby requests are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Standby at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Standby at aa.com/refunds
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Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

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Old Jul 19, 2021, 11:25 am
  #331  
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I also flew out of Boston this morning; my flight was oversold but they ended up not needing volunteers and cleared three standbys.

If you can confirm a seat (SDFC), you can then choose a seat and change it. Standby goes to the gate because that’s how flying standby works; if you want a specific seat, keep your original flight.
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Old Jul 27, 2021, 12:45 pm
  #332  
 
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This is probably a truly idiotic question but let's say I'm cleared for an upgrade to FC 72 hours prior to the flight. Then at 24 hours I do a same day change. I lose the upgrade, right? I don't SDC from FC into FC?
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Old Jul 27, 2021, 1:04 pm
  #333  
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Originally Posted by USCTrojan83
This is probably a truly idiotic question but let's say I'm cleared for an upgrade to FC 72 hours prior to the flight. Then at 24 hours I do a same day change. I lose the upgrade, right? I don't SDC from FC into FC?
Correct.

You will be placed on the UG list for the new flight, though.
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Old Jul 27, 2021, 1:05 pm
  #334  
 
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Originally Posted by USCTrojan83
This is probably a truly idiotic question but let's say I'm cleared for an upgrade to FC 72 hours prior to the flight. Then at 24 hours I do a same day change. I lose the upgrade, right? I don't SDC from FC into FC?
I just did an SDC today on an upgraded flight and it kept me in first. You'll be able to see your seat before you finalize the change.
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Old Jul 27, 2021, 5:28 pm
  #335  
 
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Originally Posted by GrumpyYoungMan
I just did an SDC today on an upgraded flight and it kept me in first. You'll be able to see your seat before you finalize the change.
I had it happen once. And the thing is I took the last seat in FC. But other times when I did SDC it rebooked me to economy.
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Old Jul 31, 2021, 3:48 am
  #336  
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SDC on ticket upgraded with 500 milers

Is SDC supposed to follow the base economy ticket or be treated as an F fare if the whole trip has cleared using 500 milers?

I ask because aa.com is treating a reservation based on Y fare. However, the app SDC function is processing based on the upgraded reservation (including not charging for SDC for an AA Gold and keeping in F).

ETA - I'm also confused as this is OW trip to Mexico, which I didnt think allowed SDC.

Last edited by flyerCO; Jul 31, 2021 at 5:33 am
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Old Jul 31, 2021, 4:16 am
  #337  
 
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Not exactly the same, but two weeks ago I attempted to switch flights at the lounge for which I had paid to upgrade previously via the "move up to first" link on the reservation.

The lounge agent had considerable trouble switching both flights and keeping them in first. I couldn't tell if it was the computer giving her a hard time or if she didn't feel that I should get the first class seat. Her colleague kept saying "just move him over" and she kept carrying on about standby.

Subsequently, when the miles posted, one flight had credit for first, the other credit for economy.... I didn't make any complaint since it was a short flight and irrelevant to requalification anyway.

So... I think this is a point of confusion both for agents and AA's technology.

Bill
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Old Aug 1, 2021, 9:12 am
  #338  
 
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Originally Posted by sombrachinesca
So... I think this is a point of confusion both for agents and AA's technology.
.
With my weekly flights on AA, it is sad how hard and rare it is to SDC on AA, compared to how easy it is on UA and AS, which I also fly weekly.

Yesterday I checked the app, the website then called the Exec Plat desk, but there were zero SDC IAH-ORD.

Right now I am in ORD G Admirals Club, waiting six hours for my connection.

I have six more flights on AA this month. Going forward, I will do less AA and more AS.

I need more SDC availability than AA gives me.

Last edited by Guate87; Aug 1, 2021 at 9:43 am
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Old Aug 1, 2021, 4:01 pm
  #339  
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Has AA changed how Same Day Flight Change works? The flights I am trying to SDFC has plenty of E inventory and our original coach fare class but only standby is being offered?
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Old Aug 2, 2021, 9:35 am
  #340  
 
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Originally Posted by golfingboy
Has AA changed how Same Day Flight Change works? The flights I am trying to SDFC has plenty of E inventory and our original coach fare class but only standby is being offered?
Yes. It no longer 100% correlates to E inventory (not sure exactly how it has changed, but I'd suspect it may be a subset of E inventory).
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Old Aug 2, 2021, 2:53 pm
  #341  
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App seems to be way to go if upgraded fully. I moved to other F flights no issue, including taking the last available F seat on a flight.
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Old Aug 2, 2021, 3:08 pm
  #342  
 
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Originally Posted by Guate87
.
With my weekly flights on AA, it is sad how hard and rare it is to SDC on AA, compared to how easy it is on UA and AS, which I also fly weekly.

Yesterday I checked the app, the website then called the Exec Plat desk, but there were zero SDC IAH-ORD.

Right now I am in ORD G Admirals Club, waiting six hours for my connection.

I have six more flights on AA this month. Going forward, I will do less AA and more AS.

I need more SDC availability than AA gives me.
I presume the flights you are looking to SDC onto otherwise have availability and that you're switching from nonstop to nonstop, but AA is just not making the space available for SDC, correct?
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Old Aug 2, 2021, 7:59 pm
  #343  
 
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Originally Posted by HofstraJet
I presume the flights you are looking to SDC onto otherwise have availability and that you're switching from nonstop to nonstop, but AA is just not making the space available for SDC, correct?
Yes to your presumptions. 😎 ...identical city to identical city, same day, same fare class.

What's worse, 2X or 3X/week I get this deceptive email from AA:
"Are your plans flexible?
Record locator: F.....
You can move flights at no charge. If your plans are flexible, we have a few options you may consider. This is an exclusive online offer that is limited to availability."

I click on these emails immediately upon receipt.
100% of the time, there are zero (0) options offered.
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Old Aug 8, 2021, 6:14 pm
  #344  
 
Join Date: Dec 2015
Posts: 150
Managed to get SDC on my F ord-dfw-sju flight. I had checked expertflyer earlier to check seat availability and classes
Had to call an agent as nothing was showing on app or online. Agent told me she couldn’t access the SDC/SDS tried to push it through ticketing told me it was going to cost $950! I told her to put me on standby. She said there was nothing when she checked earlier but will check again. Said she put me on standby for the earlier flight. After I got off the phone I checked the app to see if I was on standby and it offered my a confirmed seat on the flight I was looking for and two other flights….
confirmed the earlier flight I wanted. Later when checking my flights saw that I was on standby for a later flight? Who knows maybe the agent put my standby request on the wrong flight. Anyway I’m confirmed for the flights I wanted. Just wanted to share my experience was very strange.
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Old Aug 22, 2021, 1:53 pm
  #345  
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SDC seems pretty worthless to me at an outstation with only one flight/day to the connection point (ORD) since you can’t change the routing anymore. Miss the old rules

Last edited by TravelerMSY; Aug 22, 2021 at 2:00 pm
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