Oct 3, 2013, 2:39 pm
Last edit by: nrouxel
This wiki is a quick reference resource for lounges at all Accor hotels except Sofitel. (There is a separate thread for Sofitel lounges.)
September 2017: There is now a page on the Accor website of Hotels with an Executive Lounge
Please feel free to edit this Wikipost in order to (i) add content and (ii) experiment with ways to give a useful structure to the information in the thread.
ASIA
THAILAND
September 2017: There is now a page on the Accor website of Hotels with an Executive Lounge
Please feel free to edit this Wikipost in order to (i) add content and (ii) experiment with ways to give a useful structure to the information in the thread.
ASIA
THAILAND
- Mercure Bangkok Siam (trip advisor report)
- Novotel Bangkok IMPACT - Premier Lounge on 10th floor; great food offering during evening cocktails, but not a broad selection, 5-7pm
- Novotel Bangkok Platinum Pratunam - Premier Lounge (24th floor)
- Novotel Siam Square - Premier Lounge - Ground Floor. Breakfast is small
- Novotel BKK Suvarnabhumi airport : at the business center, ground floor.
- Pullman King Power Bangkok: 20th floor, bfast and cocktail evenings
- Pullman G, Bangkok, 27th floor Executive Lounge - Nov17: Breakfast 0600-1030, Afternoon Tea 1400-1600, Evening Drinks & Canapes 1730-1930. Tea/Coffee available other times.
- Pullman Bangkok Grande Sukhumvit Asoke - Executive Lounge
- Novotel Ploenchit Bangkok on 29. Floor, nice view, happy hour 5-7pm
- Pullman Pattaya Hotel G - Sunset Lounge - Breakfast and evening cocktails - Exceptional in all aspect!
- MGallery Hotel Muse Bangkok (new) - Club La Boutique (in the rooftop Speakeasy Bar) serving basic drinks and snacks 430pm~630pm for Yama Residence room category and above + platinums
- MGallery Hotel Baraquda Pattaya: small Lounge corner above the restaurant on ground Floor, no breakfast, happy hour 4pm - 6pm with Softdrinks, Coffee, Tea and some snacks
- Mercure Bangkok Sukhumvit 11 Privilege Club on 16. Floor, Breakfast from 0600-1030am and Happy Hours from 5-7pm
INDONESIA
- Novotel Mangga Dua Jakarta - Premier Lounge 8th floor - Large lounge with view of the centre courtyard with pool.
- Pullman Jakarta Central Park - Executive Lounge 12th Floor - somewhat "cold" layout.
- Novotel Semarang - I forgot which floor it was but the size is moderate. It serves breakfast and evening cocktails. No views but great hospitality by the GR staffs. I was allowed early check-in and had breakfast there eventhough my breakfast actually starting from the next day. As other Accor hotels in Indonesia, no juices or soft drinks provided outside the evening cocktails hours.
- Novotel Bandung - The premier floor is located on the 3rd floor. The lounge is quite big and open layout. They serve breakfast and Afternoon Hi-Tea (that's they called for evening cocktails). Unfortunately no view at all.
- Novotel Jakarta Gajah Mada - Executive Lounge located in 22F. Friendly staff and nice choice meals are available.
- Novotel Tangerang - Premier lounge on top floor (20). Nice view over the surrounding area with CGK airport in the distance. Serves breakfast and some afternoon finger food. Lounge was very busy during my stay, was hard to get a seat and even a bite to eat/drink.
- Grand Angkasa Medan - Lounge on the top floor. Not in use. Hotel will be completely refurbished by mid 2015.
CHINA
- Pullman Shanghai Skyway - Currently located on the 51st floor in the former Fendi-themed Presidential Suite. Great views. May be moved once renovations are complete.
- Pullman Shanghai Jing'an - (formerlyGrand Mercure Shanghai Central aka Zhongya) - Takes up the entire 27th floor, views to both sides from different rooms, but Zhabei is not that much to look at. Rather good breakfast with hot items on circulation and staple but varied cold items. "Happy hour" with ample food options and some alcohol only between 18:00-20:00. Soft drinks 6:30-22:00, otherwise fridges padlocked (!) and coffee / tea machine turned off. Adjacent large boardroom can be booked for up to 2h for free, except for 9:30-10:30 when the hotel's management meet there. Very slow and problematic iMacs with colour printer, but the computer room has a nice view. Lounge can get crowded when hotel is full.
- Pullman Wuxi - Top floor. View of 'nothing much', but one of the best lounges gilbertaue has seen. Unfortunately occupancy is so low that they don't serve breakfast here. Evening canape has a great variety and tastes good too.
- Pullman Beijing West Wanda - Top floor. Amazing view to West Beijing area with glass all over the lounge. Not crowded; eventhough the hotel was 96% when I was there. Personally, one of my favorite lounge in Accor properties. There were free soft drinks throughout the day. ^
- Novotel Beijing Xin Qiao - 15th floor. With a view to the main street of Chongwenmen; which is nothing to see. The lounge is not small actually, but since the layout quite strange and lounge was separated into two or three so it feels quite small.
- Grand Mercure Beijing Central. Disappointing lounge. Breakfast available in the lounge or in the restaurant. Coffee, tea and soft drinks available all day. Cocktail hour last two hours. Wine, spirits, beer and soft drinks available. Canapé available during this time. The lounge service is poor compared to most Accor lounges. Even to the extent that there was no sparkling water left and when I enquirer they said "sold out". My request for still water was ignored. Two computers and printers are available for use along with a meeting room.
- Novotel Beijing Peace: 19th floor, good views over Beijing, nice service and good food offering. Review here.
- Pullman Oceanview Sanya Bay - top floor. Excellent service with good sea/pool views. Breakfast, afternoon tea, and canapes served. Access via swipe card.
- Novotel Suzhou - Great lounge if you like longer time with alcoholic drinks. Breakfast not currently served as they are modifying the lounge to hold more dishes for breakfast after getting complaints but can go downstairs to main restaurant. Afternoon snacks, soft drinks during these hours. Canapes from 5:30pm to 7:30pm, alcoholic drinks from 5:30pm- 10:30pm. No view apart from the other side of the hotel across a courtyard.
- Grand Mercure Shenzhen Oriental Ginza - 25th floor next to the Japanese restaurant. Breakfast is served in the Japanese restaurant or out on the deck has seating. Views of Shenzhen bay. Soft drinks available all day and from platinum members can be taken back to the room free of charge. Afternoon tea treats. 2hr happy hour with plenty of food for even a small dinner. Sushi, 6/7 hot dishes or hot snacks. Salads and other cold bits.
- Pullman Xiamen Powerlong - A decent lounge with good breakfast options or can eat in restaurant 1st floor, Soft drinks all day. Usual afternoon tea cakes, Evening canapes and Alcohol. Nice view of the inlet.
- Pullman Hong Kong - Very nice full service lounge. All Platinum members have access. See Pullman Hong Kong and a review with pics here
- Novotel Hong Kong Century - According to dfs24 in February 2014 the lounge is small, and the spread also small, but the quality of food is above average. See pictures here
- Novotel Hong Kong Nathan Road Kowloon. Very small lounge, and has a "good and detailed" view of surrounding buildings. Breakfast selection is small - you'll do much better in the restaurant with the masses unless you want a really quiet place.
- Novotel Hong Kong Citygate - Top floor. Has a good (just good) view to Ngong Ping Cable Car and nearby mountains. Lot of variety of finger foods and drinks. Breakfast is served on 06:30 - 10:00; Afternoon Tea 14:30-17:00, and Evening cocktails 18:00-20:00. Platinum members will get guaranteed access to Lounge regardless room type of their bookings
KOREA
- Novotel Seoul Ambassador Gangnam: Premier lounge on 16th floor, given a broadly positive review by Goldorak in October 2013 and UPDATED in August 2015
- Novotel Seoul Doksan: Executive lounge on 14. floor; simple, happy hour 6:30pm-8:30pm, no breakfast anymore!
- Pullman Changwon, basic lounge on the ground floor, domestic liquor and some hot and cold nibbles in the evening
- Mercure Seoul Ambassador Gangnam Sodowe: Has a small executive lounge and library on the ground floor. Throughout the day they offer hot drinks, and in the evening hors d'oeuvre and drinks. Doesn't seem to offer breakfast. Access doesn't seem to be enforced.
- Novotel Ambassodor Suwon, lounge on the 9th floor (top floor) with breakfast in the morning and warm and cold buffet including dessert in the evening. Drinks and pastries throughout the day.
MALAYSIA
- Pullman Putrajaya Lakeside - Executive Lounge near lobby - Limited evening canape served. No breakfast served here.
- Novotel Kuala Lumpur City Centre - Premier Lounge - Breakfast and evening cocktails - Small but nice. Awesome (includes breakfast, then snacks and drinks all day long).
- Pullman Kuala Lumpur Bangsar - Executive Lounge on 26th floor - breakfast weekdays 6-10:30am; weekends and public holidays 6-11am - all-day snacks with coffee, tea, juices - evening cocktails & hors d'oeuvres (hot and cold) 6-8pm - two computer workstations
- Pullman Kuching - Huge lounge on the 22nd floor. Great views of Kuching as its the tallest building in town. Lounge has smoking room, meeting room, massage chair, proper tables and sofas. Food isn't great. Serves Breakfast + Canapé from 6-7:30pm
- Pullman Miri Waterfront. Huge lounge on the 24th floor. Great views. Balcony with outside tables. Seperated quiet sofa area, main area has tables and sofa. Food is good and I fixed their coffee machine, so it makes good coffee now.
breakfast is buffet for cold dishes and hot is a la carte. Canapé is from 5:30-7pm.
MYANMAR
- Novotel Yangon Max - Premier Lounge on 12th floor. Check-in all day, breakfast and a happy hour after work.
PHILIPPINES
- Novotel Manila - Executive lounge on 24th floor. Best Novotel lounge ever, breakfast 6:30-10:30am, afternoon tea 3-5pm, evening cocktails 5-7pm.
SINGAPORE
- Novotel Clarke Quay Singapore - Premier Lounge on 24. floor (good views of Clarke Quay, Boat Quay and Marina Bay). Pictures in Post 114. Note: Children below age 12 not allowed into lounge.
- Grand Mercure Roxy Singapore - Executive Lounge (Top Floor - Level 17)
TAIWAN
- Novotel Taoyuan Airport - Executive lounge on 9. floor with superb view over the airport (for plane spotters); Happy Hour drinks and cocktails 1800 - 2000, breakfast
VIETNAM
- Grand Mercure Da Nang - Small breakfast buffet with extensive a la carte options, great Vietnamese ice coffee, soft drinks and cookies all day, small selection of cold evening canapes with beer and wine available. Great view of Da Nang.
- Novotel Danang Premier Han River - An excellent spacious executive lounge with both indoor and outdoor seating.
- Pullman Hanoi - Continental breakfast + separate a la carte menu to order egg products. Evening hot and cold snacks reasonable with selection of spirits, wine and beer but no cocktails made. Pictures can be seen in the dedicated hotel thread
- Pullman Saigon Centre - new hotel. Lounge on top floor, magnificent views over city from different angles, outstanding staff. Breakfast available in the lounge but unless in a hurry, staff themselves suggest to have breakfast downstairs for variety.
- Hotel des Arts Saigon MGallery - new hotel, boutique style. Lounge on top floor, nice views, french design, somehow poor selection for cocktails in the evening. Still a work in progress at this hotel.
AUSTRALIA
- Pullman King George Square, Brisbane - ground floor behind reception. Great lounge
- Mercure King George Square, Brisbane - same lounge as the Pullman above.
- Pullman Melbourne (Albert Park)
- Pullman Sydney Hyde Park - Top floor with views both East and West.
- Pullman Sydney Olympic Park - Lounge now used as function space.
- Pullman Melbourne on the Park - On one of the top floors overlooking MCG.
- Pullman Adelaide - (opening Oct 2018)
NEW ZEALAND
- Pullman Auckland - Top floor lounge with immediate views over the University and Albert Park, access for Platinum guests only. Serves Breakfast (limited selection) and later in the day drinks, finger food and canapes 1730-1930.
EUROPE
- Novotel München Airport / Munich Airport, Germany - very small lounge with drinks only (unless you count assorted nuts and such as snacks)
- Pullman Paris Tour Eiffel, France (currently closed for renovations) ??
- Mercure Istanbul Taksim (more info here). UPDATE 09/2015 : lounge has unfortunately been closed.
- Mercure Istanbul Topkapi (hotel opened in March 2015)
Pullman Liverpool - windowless Executive Lounge on 2nd floor, serves a cold/continental breakfast spread and very limited snacks in the late afternoon- Novotel London Canary Wharf. On the 1st floor has a Le club lounge, Breakfast, Afternoon snacks, 2hr happy hour with Canapes. Pictures can be seen in the hotel review thread
MIDDLE EAST
- Pullman Dubai Deira
SOUTH AMERICA
<BRAZIL>
- Pullman Sao Paulo International Airport (previously Caesar Park) , GRU - on 10th floor. Serviceable lounge with manned reception for checking in and out. Breakfast was good with hot and cold items. Evening canapés were adequate but mainly doughy pastries and bread things so not a substitute for a light supper. Beer, wines (barely mediocre) and soft drinks on offer.
Accor master lounge thread (not Sofitel)
Mar 13, 2015, 3:40 am
#76
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Pullman Hong Kong
The lounge here is excellent with good food and service. Plat's get lounge access so you can go straight to the 22nd floor for check in. They will give you a welcome Platinum member letter which states...
Lounge open from 06:30 - 23:00
Daily breakfast 7:00 - 10:00
Cocktail and hors d'oeuvres 18:00-20:00
International newspapers and tablet with press readers
Daily use of lounge meeting room for 2 hours
Complimentary pressing service
and a couple windows that have a great view over the harbor.
Lounge open from 06:30 - 23:00
Daily breakfast 7:00 - 10:00
Cocktail and hors d'oeuvres 18:00-20:00
International newspapers and tablet with press readers
Daily use of lounge meeting room for 2 hours
Complimentary pressing service
and a couple windows that have a great view over the harbor.
Mar 16, 2015, 4:41 pm
#77
Join Date: Jun 2005
Location: YVR
Posts: 166
Re: Hong Kong Nathan Road Kowloon
If you get lounge access due to Le Club Platinum status but did not book a rate including breakfast, are you restricted to having breakfast in the lounge only or can you still eat in the restaurant without charge?
Thanks to anyone who can answer this question.
If you get lounge access due to Le Club Platinum status but did not book a rate including breakfast, are you restricted to having breakfast in the lounge only or can you still eat in the restaurant without charge?
Thanks to anyone who can answer this question.
Mar 16, 2015, 6:13 pm
#78
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,331
this seems to be standard at most of the Accor hotels I have been. If you book a rate without breakfast (which is usually the cheapest on their website) as a Platinum member, you can get breakfast in their lounge, but not a complimentary breakfast in the Restaurant. If there is no lounge or they have no breakfast in the lounge, then forget about free breakfast.
Mar 16, 2015, 6:48 pm
#79
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,179
I had a stay at the Novotel Nathan Road a few months back and was immediately escorted to the Premier floor for check in. I booked the most basic category and got a premium room with lounge access. I was also able to have breakfast in the restaurant downstairs and got 2 drink coupons (I think I had to ask) for the bar. I hope the policy hasn't changed here. I will have another stay at the beginning of April and was fortunate to get a 1-bedroom suite with lounge access for the same price as a Superior room (less than 800HKD). I think there was a glitch in the system and it should have been 2800HKD!! Anyway, the lounge in this hotel is rather small and the snacks are just OK. I prefer the lounge at the Novotel Citygate.
Mar 16, 2015, 10:15 pm
#80
Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
this seems to be standard at most of the Accor hotels I have been. If you book a rate without breakfast (which is usually the cheapest on their website) as a Platinum member, you can get breakfast in their lounge, but not a complimentary breakfast in the Restaurant. If there is no lounge or they have no breakfast in the lounge, then forget about free breakfast.
Mar 17, 2015, 1:15 am
#81
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
Mar 17, 2015, 3:50 am
#82
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
FWIW breakfast in the restaurant was never offered to me on my two stays at the Pullman Hong Kong. But I didn't ask since the lounge breakfast was pretty good.
Mar 17, 2015, 9:41 pm
#83
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,331
my experience re not getting breakfast in the restaurant but only in the lounge is coming mainly from Novotels (several); just last week in Novotel Doksan Seoul; actually here even worse: they stopped to serve breakfast in the lounge (as they did in the past) and would not allow me to take it free in the restaurant (even I am Platinum). and breakfast prices are hilarious
Mar 18, 2015, 6:31 pm
#84
Join Date: Jun 2005
Location: YVR
Posts: 166
I had a stay at the Novotel Nathan Road a few months back and was immediately escorted to the Premier floor for check in. I booked the most basic category and got a premium room with lounge access. I was also able to have breakfast in the restaurant downstairs and got 2 drink coupons (I think I had to ask) for the bar. I hope the policy hasn't changed here. I will have another stay at the beginning of April and was fortunate to get a 1-bedroom suite with lounge access for the same price as a Superior room (less than 800HKD). I think there was a glitch in the system and it should have been 2800HKD!! Anyway, the lounge in this hotel is rather small and the snacks are just OK. I prefer the lounge at the Novotel Citygate.
By the way, great price on the suite!
Mar 22, 2015, 9:24 pm
#85
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
my experience re not getting breakfast in the restaurant but only in the lounge is coming mainly from Novotels (several); just last week in Novotel Doksan Seoul; actually here even worse: they stopped to serve breakfast in the lounge (as they did in the past) and would not allow me to take it free in the restaurant (even I am Platinum). and breakfast prices are hilarious
I would stand my ground and force it on them.
Mar 23, 2015, 12:15 am
#86
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,331
I made a big issue out of this in Medan (Indonesia) last year when they decided to conveniently close their lounge due to "low occupancy". Went up to the GM while I was there and from then on every stay I received my free breakfast inn the restaurant.
I would stand my ground and force it on them.
I would stand my ground and force it on them.
based on what rules? the rule only says that I get lounge access as Platinum member if there is one, but nothing about breakfast
also in the Accor hotels without lounge, I have never experienced free breakfast as Platinum member
Mar 23, 2015, 1:13 am
#87
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
so you advise me to enforce in Novotel Doksan to get free breakfast in the restaurant?
based on what rules? the rule only says that I get lounge access as Platinum member if there is one, but nothing about breakfast
also in the Accor hotels without lounge, I have never experienced free breakfast as Platinum member
based on what rules? the rule only says that I get lounge access as Platinum member if there is one, but nothing about breakfast
also in the Accor hotels without lounge, I have never experienced free breakfast as Platinum member
If there is no lounge and there has never been a lounge, there is nothing much you can say. But you said that there is a lounge in Doksan and they simply stopped serving breakfast there. Well, then I would ask to see the GM.
(The whole thing is a bit like the Sofitel in Rio. Just that they decided to ban Platinum members from accessing the lounge until after 12noon).
Mar 24, 2015, 6:59 pm
#88
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,331
I have stayed many times at Novotel Doksan and never saw the GM. Will try to get free breakfast in the restaurant next time I stay there. The normal rate is over 30 USD for the breakfast!
Mar 24, 2015, 10:42 pm
#89
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Mar 27, 2015, 11:12 am
#90
Join Date: Nov 2014
Location: YYG
Programs: Aeroplan 50K, Club Accor Gold
Posts: 441
Re: Novotel Nathan Road
^
^