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Old Oct 3, 2013, 2:39 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: nrouxel
This wiki is a quick reference resource for lounges at all Accor hotels except Sofitel. (There is a separate thread for Sofitel lounges.)

September 2017: There is now a page on the Accor website of Hotels with an Executive Lounge

Please feel free to edit this Wikipost in order to (i) add content and (ii) experiment with ways to give a useful structure to the information in the thread.

ASIA

THAILAND
  • Mercure Bangkok Siam (trip advisor report)
    • Novotel Bangkok IMPACT - Premier Lounge on 10th floor; great food offering during evening cocktails, but not a broad selection, 5-7pm
      • Novotel Bangkok Platinum Pratunam - Premier Lounge (24th floor)
        • Novotel Siam Square - Premier Lounge - Ground Floor. Breakfast is small
          • Novotel BKK Suvarnabhumi airport : at the business center, ground floor.
            • Pullman King Power Bangkok: 20th floor, bfast and cocktail evenings
              • Pullman G, Bangkok, 27th floor Executive Lounge - Nov17: Breakfast 0600-1030, Afternoon Tea 1400-1600, Evening Drinks & Canapes 1730-1930. Tea/Coffee available other times.
                • Pullman Bangkok Grande Sukhumvit Asoke - Executive Lounge
                  • Novotel Ploenchit Bangkok on 29. Floor, nice view, happy hour 5-7pm
                    • Pullman Pattaya Hotel G - Sunset Lounge - Breakfast and evening cocktails - Exceptional in all aspect!
                      • MGallery Hotel Muse Bangkok (new) - Club La Boutique (in the rooftop Speakeasy Bar) serving basic drinks and snacks 430pm~630pm for Yama Residence room category and above + platinums
                        • MGallery Hotel Baraquda Pattaya: small Lounge corner above the restaurant on ground Floor, no breakfast, happy hour 4pm - 6pm with Softdrinks, Coffee, Tea and some snacks
                          • Mercure Bangkok Sukhumvit 11 Privilege Club on 16. Floor, Breakfast from 0600-1030am and Happy Hours from 5-7pm

INDONESIA
  • Novotel Mangga Dua Jakarta - Premier Lounge 8th floor - Large lounge with view of the centre courtyard with pool.
  • Pullman Jakarta Central Park - Executive Lounge 12th Floor - somewhat "cold" layout.
  • Novotel Semarang - I forgot which floor it was but the size is moderate. It serves breakfast and evening cocktails. No views but great hospitality by the GR staffs. I was allowed early check-in and had breakfast there eventhough my breakfast actually starting from the next day. As other Accor hotels in Indonesia, no juices or soft drinks provided outside the evening cocktails hours.
  • Novotel Bandung - The premier floor is located on the 3rd floor. The lounge is quite big and open layout. They serve breakfast and Afternoon Hi-Tea (that's they called for evening cocktails). Unfortunately no view at all.
  • Novotel Jakarta Gajah Mada - Executive Lounge located in 22F. Friendly staff and nice choice meals are available.
  • Novotel Tangerang - Premier lounge on top floor (20). Nice view over the surrounding area with CGK airport in the distance. Serves breakfast and some afternoon finger food. Lounge was very busy during my stay, was hard to get a seat and even a bite to eat/drink.
  • Grand Angkasa Medan - Lounge on the top floor. Not in use. Hotel will be completely refurbished by mid 2015.

CHINA
  • Pullman Shanghai Skyway - Currently located on the 51st floor in the former Fendi-themed Presidential Suite. Great views. May be moved once renovations are complete.
  • Pullman Shanghai Jing'an - (formerlyGrand Mercure Shanghai Central aka Zhongya) - Takes up the entire 27th floor, views to both sides from different rooms, but Zhabei is not that much to look at. Rather good breakfast with hot items on circulation and staple but varied cold items. "Happy hour" with ample food options and some alcohol only between 18:00-20:00. Soft drinks 6:30-22:00, otherwise fridges padlocked (!) and coffee / tea machine turned off. Adjacent large boardroom can be booked for up to 2h for free, except for 9:30-10:30 when the hotel's management meet there. Very slow and problematic iMacs with colour printer, but the computer room has a nice view. Lounge can get crowded when hotel is full.
  • Pullman Wuxi - Top floor. View of 'nothing much', but one of the best lounges gilbertaue has seen. Unfortunately occupancy is so low that they don't serve breakfast here. Evening canape has a great variety and tastes good too.
  • Pullman Beijing West Wanda - Top floor. Amazing view to West Beijing area with glass all over the lounge. Not crowded; eventhough the hotel was 96% when I was there. Personally, one of my favorite lounge in Accor properties. There were free soft drinks throughout the day. ^
  • Novotel Beijing Xin Qiao - 15th floor. With a view to the main street of Chongwenmen; which is nothing to see. The lounge is not small actually, but since the layout quite strange and lounge was separated into two or three so it feels quite small.
  • Grand Mercure Beijing Central. Disappointing lounge. Breakfast available in the lounge or in the restaurant. Coffee, tea and soft drinks available all day. Cocktail hour last two hours. Wine, spirits, beer and soft drinks available. Canapé available during this time. The lounge service is poor compared to most Accor lounges. Even to the extent that there was no sparkling water left and when I enquirer they said "sold out". My request for still water was ignored. Two computers and printers are available for use along with a meeting room.
  • Novotel Beijing Peace: 19th floor, good views over Beijing, nice service and good food offering. Review here.
  • Pullman Oceanview Sanya Bay - top floor. Excellent service with good sea/pool views. Breakfast, afternoon tea, and canapes served. Access via swipe card.
  • Novotel Suzhou - Great lounge if you like longer time with alcoholic drinks. Breakfast not currently served as they are modifying the lounge to hold more dishes for breakfast after getting complaints but can go downstairs to main restaurant. Afternoon snacks, soft drinks during these hours. Canapes from 5:30pm to 7:30pm, alcoholic drinks from 5:30pm- 10:30pm. No view apart from the other side of the hotel across a courtyard.
  • Grand Mercure Shenzhen Oriental Ginza - 25th floor next to the Japanese restaurant. Breakfast is served in the Japanese restaurant or out on the deck has seating. Views of Shenzhen bay. Soft drinks available all day and from platinum members can be taken back to the room free of charge. Afternoon tea treats. 2hr happy hour with plenty of food for even a small dinner. Sushi, 6/7 hot dishes or hot snacks. Salads and other cold bits.
  • Pullman Xiamen Powerlong - A decent lounge with good breakfast options or can eat in restaurant 1st floor, Soft drinks all day. Usual afternoon tea cakes, Evening canapes and Alcohol. Nice view of the inlet.
  • Pullman Hong Kong - Very nice full service lounge. All Platinum members have access. See Pullman Hong Kong and a review with pics here
  • Novotel Hong Kong Century - According to dfs24 in February 2014 the lounge is small, and the spread also small, but the quality of food is above average. See pictures here
  • Novotel Hong Kong Nathan Road Kowloon. Very small lounge, and has a "good and detailed" view of surrounding buildings. Breakfast selection is small - you'll do much better in the restaurant with the masses unless you want a really quiet place.
  • Novotel Hong Kong Citygate - Top floor. Has a good (just good) view to Ngong Ping Cable Car and nearby mountains. Lot of variety of finger foods and drinks. Breakfast is served on 06:30 - 10:00; Afternoon Tea 14:30-17:00, and Evening cocktails 18:00-20:00. Platinum members will get guaranteed access to Lounge regardless room type of their bookings

KOREA
  • Novotel Seoul Ambassador Gangnam: Premier lounge on 16th floor, given a broadly positive review by Goldorak in October 2013 and UPDATED in August 2015
  • Novotel Seoul Doksan: Executive lounge on 14. floor; simple, happy hour 6:30pm-8:30pm, no breakfast anymore!
  • Pullman Changwon, basic lounge on the ground floor, domestic liquor and some hot and cold nibbles in the evening
  • Mercure Seoul Ambassador Gangnam Sodowe: Has a small executive lounge and library on the ground floor. Throughout the day they offer hot drinks, and in the evening hors d'oeuvre and drinks. Doesn't seem to offer breakfast. Access doesn't seem to be enforced.
  • Novotel Ambassodor Suwon, lounge on the 9th floor (top floor) with breakfast in the morning and warm and cold buffet including dessert in the evening. Drinks and pastries throughout the day.

MALAYSIA
  • Pullman Putrajaya Lakeside - Executive Lounge near lobby - Limited evening canape served. No breakfast served here.
  • Novotel Kuala Lumpur City Centre - Premier Lounge - Breakfast and evening cocktails - Small but nice. Awesome (includes breakfast, then snacks and drinks all day long).
  • Pullman Kuala Lumpur Bangsar - Executive Lounge on 26th floor - breakfast weekdays 6-10:30am; weekends and public holidays 6-11am - all-day snacks with coffee, tea, juices - evening cocktails & hors d'oeuvres (hot and cold) 6-8pm - two computer workstations
  • Pullman Kuching - Huge lounge on the 22nd floor. Great views of Kuching as its the tallest building in town. Lounge has smoking room, meeting room, massage chair, proper tables and sofas. Food isn't great. Serves Breakfast + Canapé from 6-7:30pm
  • Pullman Miri Waterfront. Huge lounge on the 24th floor. Great views. Balcony with outside tables. Seperated quiet sofa area, main area has tables and sofa. Food is good and I fixed their coffee machine, so it makes good coffee now. breakfast is buffet for cold dishes and hot is a la carte. Canapé is from 5:30-7pm.

MYANMAR
  • Novotel Yangon Max - Premier Lounge on 12th floor. Check-in all day, breakfast and a happy hour after work.

PHILIPPINES
  • Novotel Manila - Executive lounge on 24th floor. Best Novotel lounge ever, breakfast 6:30-10:30am, afternoon tea 3-5pm, evening cocktails 5-7pm.

SINGAPORE
  • Novotel Clarke Quay Singapore - Premier Lounge on 24. floor (good views of Clarke Quay, Boat Quay and Marina Bay). Pictures in Post 114. Note: Children below age 12 not allowed into lounge.
  • Grand Mercure Roxy Singapore - Executive Lounge (Top Floor - Level 17)

TAIWAN
  • Novotel Taoyuan Airport - Executive lounge on 9. floor with superb view over the airport (for plane spotters); Happy Hour drinks and cocktails 1800 - 2000, breakfast

VIETNAM
  • Grand Mercure Da Nang - Small breakfast buffet with extensive a la carte options, great Vietnamese ice coffee, soft drinks and cookies all day, small selection of cold evening canapes with beer and wine available. Great view of Da Nang.
  • Novotel Danang Premier Han River - An excellent spacious executive lounge with both indoor and outdoor seating.
  • Pullman Hanoi - Continental breakfast + separate a la carte menu to order egg products. Evening hot and cold snacks reasonable with selection of spirits, wine and beer but no cocktails made. Pictures can be seen in the dedicated hotel thread
  • Pullman Saigon Centre - new hotel. Lounge on top floor, magnificent views over city from different angles, outstanding staff. Breakfast available in the lounge but unless in a hurry, staff themselves suggest to have breakfast downstairs for variety.
  • Hotel des Arts Saigon MGallery - new hotel, boutique style. Lounge on top floor, nice views, french design, somehow poor selection for cocktails in the evening. Still a work in progress at this hotel.

AUSTRALIA



  • Pullman King George Square, Brisbane - ground floor behind reception. Great lounge
  • Mercure King George Square, Brisbane - same lounge as the Pullman above.
  • Pullman Melbourne (Albert Park)
  • Pullman Sydney Hyde Park - Top floor with views both East and West.
  • Pullman Sydney Olympic Park - Lounge now used as function space.
  • Pullman Melbourne on the Park - On one of the top floors overlooking MCG.
  • Pullman Adelaide - (opening Oct 2018)

NEW ZEALAND
  • Pullman Auckland - Top floor lounge with immediate views over the University and Albert Park, access for Platinum guests only. Serves Breakfast (limited selection) and later in the day drinks, finger food and canapes 1730-1930.

EUROPE
  • Novotel München Airport / Munich Airport, Germany - very small lounge with drinks only (unless you count assorted nuts and such as snacks)
  • Pullman Paris Tour Eiffel, France (currently closed for renovations) ??
  • Mercure Istanbul Taksim (more info here). UPDATE 09/2015 : lounge has unfortunately been closed.
  • Mercure Istanbul Topkapi (hotel opened in March 2015)
  • Pullman Liverpool - windowless Executive Lounge on 2nd floor, serves a cold/continental breakfast spread and very limited snacks in the late afternoon
  • Novotel London Canary Wharf. On the 1st floor has a Le club lounge, Breakfast, Afternoon snacks, 2hr happy hour with Canapes. Pictures can be seen in the hotel review thread

MIDDLE EAST
  • Pullman Dubai Deira

SOUTH AMERICA

<BRAZIL>
  • Pullman Sao Paulo International Airport (previously Caesar Park) , GRU - on 10th floor. Serviceable lounge with manned reception for checking in and out. Breakfast was good with hot and cold items. Evening canapés were adequate but mainly doughy pastries and bread things so not a substitute for a light supper. Beer, wines (barely mediocre) and soft drinks on offer.
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Old Apr 16, 2015, 8:52 pm
  #91  
 
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MGallery Hotel Muse Bangkok Luangsuan

Hotel Muse in Bangkok has converted their Le Salon bar to a "Club La Boutique" lounge which serves basic drinks and a very small selection of snacks between 430pm and 630pm daily. The lounge is very small and was almost full when we went down at 5pm. The hotel website advises that room categories Yama Residence and above qualify for access - and the hotel had advised us that Le Club Platinum members can also gain entry. As I was Gold at the time of our stay I could not confirm this (best to check directly with hotel).

We were very happy with our stay at the hotel, booked Duplex Suite and upgraded to Nimman Suite and the dinner at Medici and breakfast on 19th floor each morning (2 for 1 with Accor Advantage Plus) was really excellent. Will definitely consider staying here again next time we visit (especially now I have prequalified for platinum)
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Old Apr 17, 2015, 1:53 am
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Originally Posted by KezzaKawasaki
Hotel Muse in Bangkok has converted their Le Salon bar to a "Club La Boutique" lounge which serves basic drinks and a very small selection of snacks between 430pm and 630pm daily. The lounge is very small and was almost full when we went down at 5pm. The hotel website advises that room categories Yama Residence and above qualify for access - and the hotel had advised us that Le Club Platinum members can also gain entry. As I was Gold at the time of our stay I could not confirm this (best to check directly with hotel).

We were very happy with our stay at the hotel, booked Duplex Suite and upgraded to Nimman Suite and the dinner at Medici and breakfast on 19th floor each morning (2 for 1 with Accor Advantage Plus) was really excellent. Will definitely consider staying here again next time we visit (especially now I have prequalified for platinum)
are room rates more expensive or cheaper then nearby Novotel Ploenchit?
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Old Apr 22, 2015, 10:22 pm
  #93  
 
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Originally Posted by kevino
Lounge is closed and the free mini-bar is only for people who pay the executive floor or suite rate. No free breakfast for Plats either (unless already included in the rate). Was told this by the front desk manager who used to be the lounge manager.
so no benefit at all for Platinum at Novotel Fenix?
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Old Apr 30, 2015, 10:52 am
  #94  
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Pullman Dubai Deira also has a small lounge on the 11th (top) floor.

I won't get to experience breakfast, but they had coffees and nuts etc all day, afternoon tea from 3-5 (I think) but a fairly small selection of food, and then drinks from 6-8. Both red wines (one Argintinian and the other French) were terrible. The French smelt and tasted like cheese. I left wondering if they have been left in the heat for too long. The food at drinks was ok - small selection but better than the Sofitel Dubai Downtown. The lounge is quite small, and does not allow chuldren into the Lounge at all - apparently because there's alcohol available in there (even at afternoon tea time).
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Old May 31, 2015, 4:19 pm
  #95  
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Mercure Istanbul Taksim

Mercure Istanbul Taksim is one of the very rare Accor hotels in Europe to have a Club Lounge (especially outside the top brands like Pullman and Sofitel).

The lounge is located on the top floor (7th). Unfortunately, it is not facing the Bosphore but the rear city view. But the view is not bad at all. It is small but has a terrace with chairs, tables and sofa of about the same size as the main room.





















Platinum members get access for free and you can have free breakfast there. The breakfast selection is rather limited (but enough for me) and you can order various eggs meals which are prepared in the main restaurant on the ground floor.

During the day, you can have soft drinks and coffee/tea for free. The selection includes water, fruit juices and sodas.

Free cocktails are served between 5 and 7 pm. Wine choice is limited to one red and one white (Turkish wine). The buffet selection (both warm and cold) is not bad at all at this time as you can see on the pictures and some items change every day.











The lounge staff was always nice and helpful.

No check-in/out from the lounge.

So, in summary, a nice facility in a very nice hotel.
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Old May 31, 2015, 4:23 pm
  #96  
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Originally Posted by Goldorak
Mercure Istanbul Taksim is one of the very rare Accor hotels in Europe to have a Club Lounge (especially outside the top brands like Pullman and Sofitel).
Very nice. All the other Taksim hotels have club lounges so I guess Mercure had no choice if they want to compete.
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Old May 31, 2015, 4:25 pm
  #97  
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Originally Posted by stimpy
Very nice. All the other Taksim hotels have club lounges so I guess Mercure had no choice if they want to compete.
Competition is indeed good
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Old Jul 26, 2015, 7:23 am
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any lounges in Accor Germany Properties?
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Old Jul 26, 2015, 7:33 am
  #99  
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Originally Posted by tboons
any lounges in Accor Germany Properties?
Back when we had all those Sofitel Dorint hotels there were some nice lounges. I vaguely recall Accor buying Dorint, but then selling it again or some such thing? Anyhow we (Accor frequent guests) lost a lot of nice hotels at that time.
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Old Jul 26, 2015, 11:02 am
  #100  
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Originally Posted by stimpy
Back when we had all those Sofitel Dorint hotels there were some nice lounges.
I wasn't aware any of the Dorint hotels had lounges.

Accor had bought a 34 % stake in Dorint in the early 2000s and had a number of co-branded properties. When Dorint went belly up they bought out some 52 hotels and changed them to Accor branding (e.g. Sofitels Hamburg, Munich, Frankfurt but also Novotel and Mercure etc.). Some have since been re-aligned or been dropped.
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Old Aug 4, 2015, 12:07 pm
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Originally Posted by yorkboy24
Please add:

Vietnam

Grand Mercure Da Nang - Small breakfast buffet with extensive a la carte options, great Vietnamese ice coffee, soft drinks and cookies all day, small selection of cold evening canapes with beer and wine available. Great view of Da Nang.

Pullman Hanoi - Continental breakfast only with no separate a la carte menu meaning you can't even order eggs. Not worth having breakfast in the lounge - downstairs has better selection. They don't even serve Vietnamese coffee in the lounge! Evening hot and cold snacks reasonable with selection of spirits, wine and beer but no cocktails made.
No problem to order eggs in the lounge of Pullman Hanoi. Just ask.

Also experienced the lounge in Novotel Saigon Centre. Spacious, a big meeting room inside. No breakfast, lunch. Nice selection of hot and cold canapes and cold cuts of meat / ham with bread and cheese. Wine, cocktails, beer available.
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Old Aug 15, 2015, 9:58 am
  #102  
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Smile Club lounge Pullman Hong Kong Park lane

Originally Posted by stimpy
The lounge here is excellent with good food and service. Plat's get lounge access so you can go straight to the 22nd floor for check in. They will give you a welcome Platinum member letter which states...

Lounge open from 06:30 - 23:00
Daily breakfast 7:00 - 10:00
Cocktail and hors d'oeuvres 18:00-20:00
International newspapers and tablet with press readers
Daily use of lounge meeting room for 2 hours
Complimentary pressing service

and a couple windows that have a great view over the harbor.
To complement Stimpy's post, here is a review of the lounge with pictures.

The lounge is located on the 22nd floor.



Two parts on each side of the welcome desks. Not very big : I think about 30 seats.
Not a lot of view unfortunately from the lounge (not so much windows).







Decent selection for breakfast and you can order more items if you wish.











Wifi was working poorly in the lounge (I was constantly disconnected). They took it seriously when I reported the problem and they did their best to fix it. I cannot comment on the evening cocktail offer, as I checked-in too late for this and stayed one night only.

Overall a very decent lounge, but TBH not as nice as what you can find in other hotels in HK (non-Accor).
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Old Aug 15, 2015, 11:28 am
  #103  
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Originally Posted by Goldorak
Overall a very decent lounge, but TBH not as nice as what you can find in other hotels in HK (non-Accor).
Glad you finally got a chance to try it out, but sorry it was only for one night! Even though this hotel seems to have awarded itself 5 stars, realistically it isn't in the same class as the true 5 star hotels in Hong Kong. So I would say in the class of 4 star hotels, I can't think of any that have a better lounge.
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Old Aug 15, 2015, 12:35 pm
  #104  
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Originally Posted by stimpy
Glad you finally got a chance to try it out, but sorry it was only for one night! Even though this hotel seems to have awarded itself 5 stars, realistically it isn't in the same class as the true 5 star hotels in Hong Kong. So I would say in the class of 4 star hotels, I can't think of any that have a better lounge.
I fully agree with you dear Stimpy. 4 stars yes, but not 5. But overall a very decent Accor property and the best in town for Accor. And who knows, after the lobby and bar renovation, maybe they will start rooms renovation and so become a true 5* !
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Old Aug 22, 2015, 12:46 pm
  #105  
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Novotel Seoul Ambassador Gangnam

This is the Club lounge of Novotel Seoul Ambassador Gangnam, recently renovated (and extended). It is located on the 16th floor. Very pleasant with nice view on the city. You can check-in/out from the lounge.

It is open from 6 am to 10 pm. The happy hour for drinks and snacks is from 5 to 7 pm. As it is a Novotel, there is of course not as much choice as in a Pullman or a Sofitel during this happy hour time, but this is very acceptable ! You have soft drinks, beer and wine (1 red, 1 white) and of course coffee/tea. Limited but nice selection of canapes, cold cuts, cheese and a few warm items.





Unfortunately, since my last visit (2 years ago), there is no more breakfast served in the lounge and you have to go to the main BF restaurant on the 2nd floor, where is served a great buffet. This is the only « negative » point I have to mention.
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