Accor master lounge thread (not Sofitel)

Sep 17, 19, 10:29 pm - Wikipost

Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.

Last edit by: nrouxel
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This wiki is a quick reference resource for lounges at all Accor hotels except Sofitel. (There is a separate thread for Sofitel lounges.)

September 2017: There is now a page on the Accor website of Hotels with an Executive Lounge

Please feel free to edit this Wikipost in order to (i) add content and (ii) experiment with ways to give a useful structure to the information in the thread.

ASIA

THAILAND

Mercure Bangkok Siam (trip advisor report)
- Novotel Bangkok IMPACT - Premier Lounge on 10th floor; great food offering during evening cocktails, but not a broad selection, 5-7pm
  - Novotel Bangkok Platinum Pratunam - Premier Lounge (24th floor)
    - Novotel Siam Square - Premier Lounge - Ground Floor. Breakfast is small
      - Novotel BKK Suvarnabhumi airport : at the business center, ground floor.
        Pullman King Power Bangkok: 20th floor, bfast and cocktail evenings
        Pullman G, Bangkok, 27th floor Executive Lounge - Nov17: Breakfast 0600-1030, Afternoon Tea 1400-1600, Evening Drinks & Canapes 1730-1930. Tea/Coffee available other times.
        Pullman Bangkok Grande Sukhumvit Asoke - Executive Lounge
        Novotel Ploenchit Bangkok on 29. Floor, nice view, happy hour 5-7pm
        Pullman Pattaya Hotel G - Sunset Lounge - Breakfast and evening cocktails - Exceptional in all aspect!
        MGallery Hotel Muse Bangkok (new) - Club La Boutique (in the rooftop Speakeasy Bar) serving basic drinks and snacks 430pm~630pm for Yama Residence room category and above + platinums
        MGallery Hotel Baraquda Pattaya: small Lounge corner above the restaurant on ground Floor, no breakfast, happy hour 4pm - 6pm with Softdrinks, Coffee, Tea and some snacks
        Mercure Bangkok Sukhumvit 11 Privilege Club on 16. Floor, Breakfast from 0600-1030am and Happy Hours from 5-7pm

INDONESIA

Novotel Mangga Dua Jakarta - Premier Lounge 8th floor - Large lounge with view of the centre courtyard with pool.
Pullman Jakarta Central Park - Executive Lounge 12th Floor - somewhat "cold" layout.
Novotel Semarang - I forgot which floor it was but the size is moderate. It serves breakfast and evening cocktails. No views but great hospitality by the GR staffs. I was allowed early check-in and had breakfast there eventhough my breakfast actually starting from the next day. As other Accor hotels in Indonesia, no juices or soft drinks provided outside the evening cocktails hours.
Novotel Bandung - The premier floor is located on the 3rd floor. The lounge is quite big and open layout. They serve breakfast and Afternoon Hi-Tea (that's they called for evening cocktails). Unfortunately no view at all.
Novotel Jakarta Gajah Mada - Executive Lounge located in 22F. Friendly staff and nice choice meals are available.
Novotel Tangerang - Premier lounge on top floor (20). Nice view over the surrounding area with CGK airport in the distance. Serves breakfast and some afternoon finger food. Lounge was very busy during my stay, was hard to get a seat and even a bite to eat/drink.
Grand Angkasa Medan - Lounge on the top floor. Not in use. Hotel will be completely refurbished by mid 2015.

CHINA

Pullman Shanghai Skyway - Currently located on the 51st floor in the former Fendi-themed Presidential Suite. Great views. May be moved once renovations are complete.
Pullman Shanghai Jing'an - (formerlyGrand Mercure Shanghai Central aka Zhongya) - Takes up the entire 27th floor, views to both sides from different rooms, but Zhabei is not that much to look at. Rather good breakfast with hot items on circulation and staple but varied cold items. "Happy hour" with ample food options and some alcohol only between 18:00-20:00. Soft drinks 6:30-22:00, otherwise fridges padlocked (!) and coffee / tea machine turned off. Adjacent large boardroom can be booked for up to 2h for free, except for 9:30-10:30 when the hotel's management meet there. Very slow and problematic iMacs with colour printer, but the computer room has a nice view. Lounge can get crowded when hotel is full.
Pullman Wuxi - Top floor. View of 'nothing much', but one of the best lounges gilbertaue has seen. Unfortunately occupancy is so low that they don't serve breakfast here. Evening canape has a great variety and tastes good too.
Pullman Beijing West Wanda - Top floor. Amazing view to West Beijing area with glass all over the lounge. Not crowded; eventhough the hotel was 96% when I was there. Personally, one of my favorite lounge in Accor properties. There were free soft drinks throughout the day. ^
Novotel Beijing Xin Qiao - 15th floor. With a view to the main street of Chongwenmen; which is nothing to see. The lounge is not small actually, but since the layout quite strange and lounge was separated into two or three so it feels quite small.
Grand Mercure Beijing Central. Disappointing lounge. Breakfast available in the lounge or in the restaurant. Coffee, tea and soft drinks available all day. Cocktail hour last two hours. Wine, spirits, beer and soft drinks available. Canapé available during this time. The lounge service is poor compared to most Accor lounges. Even to the extent that there was no sparkling water left and when I enquirer they said "sold out". My request for still water was ignored. Two computers and printers are available for use along with a meeting room.
Novotel Beijing Peace: 19th floor, good views over Beijing, nice service and good food offering. Review here.
Pullman Oceanview Sanya Bay - top floor. Excellent service with good sea/pool views. Breakfast, afternoon tea, and canapes served. Access via swipe card.
Novotel Suzhou - Great lounge if you like longer time with alcoholic drinks. Breakfast not currently served as they are modifying the lounge to hold more dishes for breakfast after getting complaints but can go downstairs to main restaurant. Afternoon snacks, soft drinks during these hours. Canapes from 5:30pm to 7:30pm, alcoholic drinks from 5:30pm- 10:30pm. No view apart from the other side of the hotel across a courtyard.
Grand Mercure Shenzhen Oriental Ginza - 25th floor next to the Japanese restaurant. Breakfast is served in the Japanese restaurant or out on the deck has seating. Views of Shenzhen bay. Soft drinks available all day and from platinum members can be taken back to the room free of charge. Afternoon tea treats. 2hr happy hour with plenty of food for even a small dinner. Sushi, 6/7 hot dishes or hot snacks. Salads and other cold bits.
Pullman Xiamen Powerlong - A decent lounge with good breakfast options or can eat in restaurant 1st floor, Soft drinks all day. Usual afternoon tea cakes, Evening canapes and Alcohol. Nice view of the inlet.
Pullman Hong Kong - Very nice full service lounge. All Platinum members have access. See Pullman Hong Kong and a review with pics here
Novotel Hong Kong Century - According to dfs24 in February 2014 the lounge is small, and the spread also small, but the quality of food is above average. See pictures here
Novotel Hong Kong Nathan Road Kowloon. Very small lounge, and has a "good and detailed" view of surrounding buildings. Breakfast selection is small - you'll do much better in the restaurant with the masses unless you want a really quiet place.
Novotel Hong Kong Citygate - Top floor. Has a good (just good) view to Ngong Ping Cable Car and nearby mountains. Lot of variety of finger foods and drinks. Breakfast is served on 06:30 - 10:00; Afternoon Tea 14:30-17:00, and Evening cocktails 18:00-20:00. Platinum members will get guaranteed access to Lounge regardless room type of their bookings

KOREA

Novotel Seoul Ambassador Gangnam: Premier lounge on 16th floor, given a broadly positive review by Goldorak in October 2013 and UPDATED in August 2015
Novotel Seoul Doksan: Executive lounge on 14. floor; simple, happy hour 6:30pm-8:30pm, no breakfast anymore!

Pullman Changwon, basic lounge on the ground floor, domestic liquor and some hot and cold nibbles in the evening
Mercure Seoul Ambassador Gangnam Sodowe: Has a small executive lounge and library on the ground floor. Throughout the day they offer hot drinks, and in the evening hors d'oeuvre and drinks. Doesn't seem to offer breakfast. Access doesn't seem to be enforced.
Novotel Ambassodor Suwon, lounge on the 9th floor (top floor) with breakfast in the morning and warm and cold buffet including dessert in the evening. Drinks and pastries throughout the day.

MALAYSIA

Pullman Putrajaya Lakeside - Executive Lounge near lobby - Limited evening canape served. No breakfast served here.
Novotel Kuala Lumpur City Centre - Premier Lounge - Breakfast and evening cocktails - Small but nice. Awesome (includes breakfast, then snacks and drinks all day long).
Pullman Kuala Lumpur Bangsar - Executive Lounge on 26th floor - breakfast weekdays 6-10:30am; weekends and public holidays 6-11am - all-day snacks with coffee, tea, juices - evening cocktails & hors d'oeuvres (hot and cold) 6-8pm - two computer workstations
Pullman Kuching - Huge lounge on the 22nd floor. Great views of Kuching as its the tallest building in town. Lounge has smoking room, meeting room, massage chair, proper tables and sofas. Food isn't great. Serves Breakfast + Canapé from 6-7:30pm
Pullman Miri Waterfront. Huge lounge on the 24th floor. Great views. Balcony with outside tables. Seperated quiet sofa area, main area has tables and sofa. Food is good and I fixed their coffee machine, so it makes good coffee now. breakfast is buffet for cold dishes and hot is a la carte. Canapé is from 5:30-7pm.

MYANMAR

Novotel Yangon Max - Premier Lounge on 12th floor. Check-in all day, breakfast and a happy hour after work.

PHILIPPINES

Novotel Manila - Executive lounge on 24th floor. Best Novotel lounge ever, breakfast 6:30-10:30am, afternoon tea 3-5pm, evening cocktails 5-7pm.

SINGAPORE

Novotel Clarke Quay Singapore - Premier Lounge on 24. floor (good views of Clarke Quay, Boat Quay and Marina Bay). Pictures in Post 114. Note: Children below age 12 not allowed into lounge.
Grand Mercure Roxy Singapore - Executive Lounge (Top Floor - Level 17)

TAIWAN

Novotel Taoyuan Airport - Executive lounge on 9. floor with superb view over the airport (for plane spotters); Happy Hour drinks and cocktails 1800 - 2000, breakfast

VIETNAM

Grand Mercure Da Nang - Small breakfast buffet with extensive a la carte options, great Vietnamese ice coffee, soft drinks and cookies all day, small selection of cold evening canapes with beer and wine available. Great view of Da Nang.
Novotel Danang Premier Han River - An excellent spacious executive lounge with both indoor and outdoor seating.
Pullman Hanoi - Continental breakfast + separate a la carte menu to order egg products. Evening hot and cold snacks reasonable with selection of spirits, wine and beer but no cocktails made. Pictures can be seen in the dedicated hotel thread
Pullman Saigon Centre - new hotel. Lounge on top floor, magnificent views over city from different angles, outstanding staff. Breakfast available in the lounge but unless in a hurry, staff themselves suggest to have breakfast downstairs for variety.
Hotel des Arts Saigon MGallery - new hotel, boutique style. Lounge on top floor, nice views, french design, somehow poor selection for cocktails in the evening. Still a work in progress at this hotel.

AUSTRALIA

Pullman King George Square, Brisbane - ground floor behind reception. Great lounge
Mercure King George Square, Brisbane - same lounge as the Pullman above.
Pullman Melbourne (Albert Park)
Pullman Sydney Hyde Park - Top floor with views both East and West.
Pullman Sydney Olympic Park - Lounge now used as function space.
Pullman Melbourne on the Park - On one of the top floors overlooking MCG.
Pullman Adelaide - (opening Oct 2018)

NEW ZEALAND

Pullman Auckland - Top floor lounge with immediate views over the University and Albert Park, access for Platinum guests only. Serves Breakfast (limited selection) and later in the day drinks, finger food and canapes 1730-1930.

EUROPE

Novotel München Airport / Munich Airport, Germany - very small lounge with drinks only (unless you count assorted nuts and such as snacks)
Pullman Paris Tour Eiffel, France (currently closed for renovations) ??
Mercure Istanbul Taksim (more info here). UPDATE 09/2015 : lounge has unfortunately been closed.
Mercure Istanbul Topkapi (hotel opened in March 2015)
~~Pullman Liverpool - windowless Executive Lounge on 2nd floor, serves a cold/continental breakfast spread and very limited snacks in the late afternoon~~
Novotel London Canary Wharf. On the 1st floor has a Le club lounge, Breakfast, Afternoon snacks, 2hr happy hour with Canapes. Pictures can be seen in the hotel review thread

MIDDLE EAST

Pullman Dubai Deira

SOUTH AMERICA

<BRAZIL>

Pullman Sao Paulo International Airport (previously Caesar Park) , GRU - on 10th floor. Serviceable lounge with manned reception for checking in and out. Breakfast was good with hot and cold items. Evening canapés were adequate but mainly doughy pastries and bread things so not a substitute for a light supper. Beer, wines (barely mediocre) and soft drinks on offer.

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Oct 3, 13, 3:35 pm

IMH

Original Poster

Join Date: Jul 2007

Location: HAM

Programs: BA Gold; Accor & IHG Plat; Meliá & HH & Marriott & Radisson Gold

Posts: 5,059

Accor master lounge thread (not Sofitel)

This is one of two Accor lounge threads. The other thread is exclusively for Sofitel lounges, this one is for "lounges in all Accor hotels except Sofitel".

Please breathe life into the thread by adding content. You can also help maintain the wikipost as a single quick reference.

Among the things that will interest people are:

Which hotels have lounges?

Reports on the lounges, including size, style, food and drink offerings, other facilities, service, location within the hotel, view.

Whether access is granted to Platinum Le Club members who have not booked Club rooms or equivalent (including lounge access granted together with room upgrades).

Last edited by IMH; Nov 5, 14 at 5:45 pm Reason: brevity

Oct 3, 13, 6:40 pm

tartempion

Join Date: Oct 2009

Location: Udon Thani, Thailand

Programs: TK E,*G, A-Club G

Posts: 866

Pullman King Power Bangkok, high floor (21st?)
Was upgraded to suite one floor above lounge floor, booked executive room with lounge access.

Pullman G Pattaya, lounge above Beach restaurant (separate building)
Booked deluxe with breakfast, upgraded to suite but no lounge access (late September 2013).

Oct 3, 13, 7:50 pm

perthite

Join Date: Feb 2004

Location: Perth, WA, Australia

Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond

Posts: 3,736

A couple that I know of:

Novotel Clarke Quay Singapore has a Premier Lounge (good views of Clarke Quay)
Novotel Bangkok Fenix Silom has a Premier Lounge (on a low floor, 7th?)

Oct 3, 13, 9:07 pm

gilbertaue

Join Date: Jun 2007

Location: ASIA

Programs: TK Elite, ALL Plus Diamond, Hertz PC

Posts: 3,523

I hope I'm not stepping on anybody's toes... but I took the responses and actually put them into the wiki (I think thats how its supposed to work right)?

Last edited by gilbertaue; Oct 3, 13 at 9:14 pm

Oct 4, 13, 4:32 am

starflyergold

Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels

Join Date: Apr 2009

Location: BRU

Programs: TK*G, Le Club Accorhotels Platinum

Posts: 6,972

Quote:

Originally Posted by gilbertaue

I hope I'm not stepping on anybody's toes... but I took the responses and actually put them into the wiki (I think thats how its supposed to work right)?

yes, and everybody can add directly to the wiki, no need for a normal post

Oct 4, 13, 7:19 am

IMH

Original Poster

Join Date: Jul 2007

Location: HAM

Programs: BA Gold; Accor & IHG Plat; Meliá & HH & Marriott & Radisson Gold

Posts: 5,059

Quote:

Originally Posted by gilbertaue

I hope I'm not stepping on anybody's toes...

Not in the least. This is precisely what I was hoping for: get up in the morning and see that the thread has started to take shape while I slept.

Quote:

Originally Posted by starflyergold

yes, and everybody can add directly to the wiki, no need for a normal post

True up to a point, boss.

I'd say that "normal" posts still have their place -- for detailed reviews, for links and possibly even photos (just don't start taking them while I'm in the lounge...), for reports of closures or new lounges in the pipeline. A "normal" post also lets thread subscribers know that there's something new. Finally, if everybody added everything to the wiki it would get rather long.

I'm guessing that we'll end up with a lounge list in the wiki, with links to hotel websites and/or FT posts with more details. We can also edit the first and second posts occasionally, in order to keep the wiki to a manageable length. My initial idea was that post 2 could summarise reports on lounge access being granted (or denied) to Platinum members. Time will tell whether it makes most sense to order that information by brand or by continent/country.

Oct 4, 13, 7:37 am

starflyergold

Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels

Join Date: Apr 2009

Location: BRU

Programs: TK*G, Le Club Accorhotels Platinum

Posts: 6,972

Quote:

Originally Posted by IMH

I'm guessing that we'll end up with a lounge list in the wiki, with links to hotel websites and/or FT posts with more details. We can also edit the first and second posts occasionally, in order to keep the wiki to a manageable length. My initial idea was that post 2 could summarise reports on lounge access being granted (or denied) to Platinum members. Time will tell whether it makes most sense to order that information by brand or by continent/country.

Sounds good to me ^

Oct 8, 13, 2:06 am

ZenWorld

Join Date: Mar 2012

Programs: Marriott & SPG Plat, HH Diamond, Accor Plat, ex-Fairmont Plat, ex-Swissotel Eleva

Posts: 710

Added a first Grand Mercure Lounge -Grand Mercure Roxy Singapore.

I think AccorHotels really have a game-changer here, as it has a good range of mid-upper tiers hotels in lots of areas, and this update of their Elite benefits will draw in fresh loyalty.

Let's share more of these previously unknown mid-upper range hotels with lounges and give some reviews on their elite recognition consistency.

Oct 8, 13, 2:35 am

gilbertaue

Join Date: Jun 2007

Location: ASIA

Programs: TK Elite, ALL Plus Diamond, Hertz PC

Posts: 3,523

Quote:

Originally Posted by ZenWorld

Hi ZenWorld, did you book a room with Lounge benefit or was it granted to you via upgrade/status?

Oct 8, 13, 10:59 am

#10

ZenWorld

Join Date: Mar 2012

Programs: Marriott & SPG Plat, HH Diamond, Accor Plat, ex-Fairmont Plat, ex-Swissotel Eleva

Posts: 710

Quote:

Originally Posted by gilbertaue

Hi ZenWorld, did you book a room with Lounge benefit or was it granted to you via upgrade/status?

I just knew there is one. But no reviews. Waiting for others to report.

Oct 19, 13, 5:15 am

#11

Goldorak

FlyerTalk Evangelist

Join Date: Aug 2009

Location: Paris, France

Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond

Posts: 16,145

Novotel Seoul Ambassador

NOTE : Some of the information in this post are outdated. See updated information in post #105 (august 2015) of this thread. Direct link :
http://www.flyertalk.com/forum/25311354-post105.html

There is a Premier lounge on the 16th floor. I had booked a room without club access but access was kindly granted as part of the new benefits for platinums.

The lounge is not very large, but has some pleasant views on the city and close buildings. You can check-in and check-out in the lounge.
Few comfortable seatings (sofa), the majority being tables and chairs.
There is a meeting room that you can book for 2hrs max.
Breakfast is not very sophisticated but more than sufficient for me (usual bread, pastries + bacon, eggs and some warm Asian food).
Complimentary drinks are served from 6 to 8:30 pm. Minimal offer : soft drinks, one red wine and one white wine, and a few strong alcohol drinks (vodka, gin). No cocktails. Some canapés and of course peanuts, chips, etc.
Great staff, very courteous and always ready to help and to serve customers.

So overall, of course not as nice a Sofitel club lounge, but not bad at all for a Novotel

Last edited by Goldorak; Aug 22, 15 at 2:00 pm Reason: Link to new post in August 2015 with updated information

Nov 4, 13, 8:07 am

#12

gilbertaue

Join Date: Jun 2007

Location: ASIA

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Posts: 3,523

Accor master lounge thread (not Sofitel)

Starflyergold/IHM any possibility to make this and the sofitel club thread as stickies? I see both as useful and considering there are wikis in them as a reference, they should stay somewhere near the top?