Celebrate with a Free Night on Us promotion 16,000 points per stay
Oct 18, 2012, 12:50 pm
#439
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
This hotel is getting a big kick out of this promotion! Lots of no shows!!! They are enjoying the extra business...so much so that they raised their rates $10 a night!!!
Oct 18, 2012, 12:52 pm
#440
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
I booked non-refundable but still haven't been charged like the reservation states. Called hotel and turns out they are charging the cards in the morning of the stay for the non-refundables. But it is their policy to charge whether people show up or not, especially with prepaids...
This hotel is getting a big kick out of this promotion! Lots of no shows!!! They are enjoying the extra business...so much so that they raised their rates $10 a night!!!
This hotel is getting a big kick out of this promotion! Lots of no shows!!! They are enjoying the extra business...so much so that they raised their rates $10 a night!!!
Holy crap, time to book for some more family members
Thanks again, hehe.
Oct 18, 2012, 1:10 pm
#442
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
This is what they are going at the Utah property. But who knows...they may change their polciy with all these incoming reservations. I just booked under the hubby's account. I have been thinking about doing a few more under my name but decided against it..... if it turns out I have to fight for this then I only want $120 in there to battle for.
Oct 18, 2012, 1:27 pm
#443
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
nevermind.
I have my first stay On the 24th. hope we can have some kind of firm answer either way. terms do not say anything of being targeted.
I have my first stay On the 24th. hope we can have some kind of firm answer either way. terms do not say anything of being targeted.
Last edited by Mauibaby2008; Oct 18, 2012 at 1:40 pm
Oct 18, 2012, 1:33 pm
#445
Join Date: Oct 2010
Posts: 411
Sorry for the confusion everyone. To clarify there were 2 parts to this promotion.
First part were for members who were targeted through email and the dates for that part were August 6, 2012 to October 6, 2012 and completed by October 9, 2012.
Second part is for member's who were targeted through direct mail. Dates for this part are 9/12/12 to 12/31/12 and completed by 1/3/13.
To qualify you need to have been sent the direct mailer and book through the link provided. If you were not sent the direct mailer and you book through the link you will not receive the points for the promotion.
The second part of this promotion is not an extension of the first so if you had received the email and had not completed your stay you are not able to take part in the second part of the promotion unless you had also received the direct mail offer.
Hope this clears up any confusion.
First part were for members who were targeted through email and the dates for that part were August 6, 2012 to October 6, 2012 and completed by October 9, 2012.
Second part is for member's who were targeted through direct mail. Dates for this part are 9/12/12 to 12/31/12 and completed by 1/3/13.
To qualify you need to have been sent the direct mailer and book through the link provided. If you were not sent the direct mailer and you book through the link you will not receive the points for the promotion.
The second part of this promotion is not an extension of the first so if you had received the email and had not completed your stay you are not able to take part in the second part of the promotion unless you had also received the direct mail offer.
Hope this clears up any confusion.
"To qualify for the 16,000 bonus Points promotion (the Promotion) and earn 16,000 Wyndham RewardsŪ points, the member must (i) be an active member (ii) book a stay at any of the 20 participating properties at a qualifying rate between 9/12/12 and 12/31/12 and complete their hotel stays by 1/3/13 (the Promotion Period)."
Nowhere does it state that the user must be targeted. If that is in fact true, that sounds like an oversight on Wyndham's part that customers should not have to worry about.
Yesterday, I booked a nonrefundable night at one of the hotels on the list for next week. I fully expect to receive the 16,000 points based on the terms and conditions of the offer at the time I made my reservation. If it's not possible to receive the 16,000 points, I would like to receive a refund on my reservation.
Please let me know how to proceed. I'm hopeful that this can be resolved in a fair manner.
Oct 18, 2012, 1:47 pm
#448
Join Date: Oct 2010
Posts: 411
Were you targeted? (i.e. did you receive anything in the mail?)
Oct 18, 2012, 1:52 pm
#449
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
I also just called. the man I spoke with said that if I click through the bonus16 page, that I will receive the 16,000 points per reservation. he saw that I received the promo points for the first promotion and then verified I would receive the points x3 again...
I have express my skepticism for these reps before, however I am using an Amex so if things were to go sour I will hopefully receive a refund.
I was NOT targeted and did NOT receive another email
I have express my skepticism for these reps before, however I am using an Amex so if things were to go sour I will hopefully receive a refund.
I was NOT targeted and did NOT receive another email
Oct 18, 2012, 1:52 pm
#450
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
Celebrate with a Free Night on Us promotion 16,000 points per stay
I am going to go by what the supervisor told me and noted on my account vs what the Wyndham rep said here. Points guy just copied from what the Wyndham rep posted here.
Hopefully the Wyndham rep will speak with upper mgmt about the "revere" promo as it is called and post the right info so every one at Wyndham is on same page
Hopefully the Wyndham rep will speak with upper mgmt about the "revere" promo as it is called and post the right info so every one at Wyndham is on same page