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Old Dec 20, 2010, 5:40 am
  #7591  
 
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
going on 3 weeks now since Netflix said they had sent the 1500 miles over to DM. Waiting for DM to finish their research on my OM purchase, as well. still holding on at 34 hits :/
mrredskin is offline  
Old Dec 20, 2010, 7:16 am
  #7592  
 
Join Date: Apr 2007
Location: long island,ny
Programs: starwood plat 5*elite svo, usair, delta, jetblue, southwest, nwa
Posts: 257
Originally Posted by mrredskin
going on 3 weeks now since Netflix said they had sent the 1500 miles over to DM. Waiting for DM to finish their research on my OM purchase, as well. still holding on at 34 hits :/
we ordered netflix oct 1, and still have not gotten the 1500 miles.
pointsjunkie53 is offline  
Old Dec 20, 2010, 4:38 pm
  #7593  
 
Join Date: Sep 2010
Location: AVP
Programs: US CP, Hilton Diamond, Avis Prefered
Posts: 259
Originally Posted by pointsjunkie53
we ordered netflix oct 1, and still have not gotten the 1500 miles.
I joined around then and I got my miles a while ago. I would check with them.
PSUPaul is offline  
Old Dec 20, 2010, 5:05 pm
  #7594  
 
Join Date: Mar 2010
Location: CAE,AGS
Programs: AAExP, Hyatt Globalist, HHonors Gold, IHG Spire, Marriott Plat
Posts: 3,124
Well - Audience Rewards finally posted - with the date of the show. So, does anyone think I will have any luck having this credited by US with the transaction date rather than the show date? I made the purchase on November 11th.... and this was before anything was posted here about the play date being the 'posting' date. This is my 36th hit.

12/11/2010 12/20/10 AUDIENCE REWARDS MILES 100
miffSC is offline  
Old Dec 21, 2010, 8:04 am
  #7595  
 
Join Date: Mar 2007
Programs: US Platinum, Marriott Platinum, Hertz 5-Star
Posts: 923
Originally Posted by miffSC
Well - Audience Rewards finally posted - with the date of the show. So, does anyone think I will have any luck having this credited by US with the transaction date rather than the show date? I made the purchase on November 11th.... and this was before anything was posted here about the play date being the 'posting' date. This is my 36th hit.

12/11/2010 12/20/10 AUDIENCE REWARDS MILES 100
My wife and son are still waiting for their miles\hits to post from Audience Rewards...tickets purchased on November 11th for a show on November 13th...they have sent e-mails to DM.

In regards to your situation, I would write an e-mail stating that nothing was disclosed about the play date being the Activity Date at the time of your purchase.
ArizonaRoadWarrior is offline  
Old Dec 21, 2010, 8:05 am
  #7596  
 
Join Date: Mar 2007
Programs: US Platinum, Marriott Platinum, Hertz 5-Star
Posts: 923
Originally Posted by pointsjunkie53
we ordered netflix oct 1, and still have not gotten the 1500 miles.
I have a follow co-worker that got their miles yesterday.
ArizonaRoadWarrior is offline  
Old Dec 21, 2010, 8:14 am
  #7597  
 
Join Date: Mar 2010
Location: CAE,AGS
Programs: AAExP, Hyatt Globalist, HHonors Gold, IHG Spire, Marriott Plat
Posts: 3,124
Originally Posted by ArizonaRoadWarrior
My wife and son are still waiting for their miles\hits to post from Audience Rewards...tickets purchased on November 11th for a show on November 13th...they have sent e-mails to DM.

In regards to your situation, I would write an e-mail stating that nothing was disclosed about the play date being the Activity Date at the time of your purchase.
Thanks ArizonaRoadWarrior... I think that will be a good approach (and it's true). I'll send them an email as well as a snail mail and enclose the screen shot as well as the confirmation email from Audience Rewards - both, of course, dated before November 14th.... and I'll say a little prayer.
miffSC is offline  
Old Dec 21, 2010, 8:19 am
  #7598  
 
Join Date: Apr 2007
Location: long island,ny
Programs: starwood plat 5*elite svo, usair, delta, jetblue, southwest, nwa
Posts: 257
when are we supposed to get the next round of miles? i thought it was yesterday, and i got nothing.

i booked an avis car the first week in october and still have not gotten my miles. i sent over the missing miles form 3 times and still no response. very frustrating.
pointsjunkie53 is offline  
Old Dec 21, 2010, 9:15 am
  #7599  
 
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,137
FYI for those waiting on the gift miles hit to count - my wife has 19 hits plus a gift miles hit, we're still waiting for the 20 hit bonus. I asked US Airways last Tuesday, and received this response on Wednesday:

Dear Mrs. nabeelj,

Thank you for your reply.

We are still waiting for Points.com to process the hits for this type of procedure. Our Marketing Department has contacted them again regarding the delay. We are making every attempt to have this issue resolved by the next Grand Slam review on 12/27/10 and we appreciate your patience.

Thank you for being a member of our Dividend Miles program. We look forward to assisting you with any future needs.

Sincerely,

Linda Glenn
US Airways Dividend Miles
nabeelj is offline  
Old Dec 21, 2010, 10:04 am
  #7600  
 
Join Date: Apr 2007
Location: long island,ny
Programs: starwood plat 5*elite svo, usair, delta, jetblue, southwest, nwa
Posts: 257
Originally Posted by PSUPaul
I joined around then and I got my miles a while ago. I would check with them.
checked with them and are sending them over to Usair. they don't know what caused the glitch.
pointsjunkie53 is offline  
Old Dec 21, 2010, 10:37 am
  #7601  
 
Join Date: Jan 2010
Location: PHL
Programs: Diamond Hyatt, Silver MR and HH, SW A List
Posts: 52
My Grand Slam swing and a whiff

Looks like I made a 10,000 DM miles mistake on this promo...

Just spoke with Marriott Rewards about getting Dividend Miles for a Marriott Residence Inn incidental charge and a Marriott Courtyard incidental charge while redeeming a MR free night...neither of which will be credited to my DM since incidentals are only payable when charged at Marriott or Marriott Renaissance Hotels...

was counting on these two 'hits' to get me to 20 hits and 30,000 miles...

ouch!

I live and learn though for next year!
LSUmascot is offline  
Old Dec 21, 2010, 11:09 am
  #7602  
 
Join Date: Nov 2010
Posts: 441
Audience Rewards

I just called Audience Rewards about trying to backdate the Activity Date to the purchase date, and his supervisor says they're getting lots of emails and calls about this and they're aware of our requests. Now the supervisor's just waiting on Dividend Miles' decision for everyone, though some are already fixed. If DM approves backdating, Audience Rewards will do it. The ball's in DM's court. When Audience Rewards hears back, all of us who've emailed will hear back. So for anyone waiting (including me) on a decision, let's keep emails and calls easygoing and patient until the answer's in, since it's not up to Audience Rewards at the moment.
NewArrival is offline  
Old Dec 21, 2010, 3:30 pm
  #7603  
 
Join Date: Sep 2010
Location: AVP
Programs: US CP, Hilton Diamond, Avis Prefered
Posts: 259
Originally Posted by pointsjunkie53
when are we supposed to get the next round of miles? i thought it was yesterday, and i got nothing.

i booked an avis car the first week in october and still have not gotten my miles. i sent over the missing miles form 3 times and still no response. very frustrating.
Nope. the 27th is the next sweep.
PSUPaul is offline  
Old Dec 21, 2010, 5:15 pm
  #7604  
 
Join Date: Mar 2010
Location: CAE,AGS
Programs: AAExP, Hyatt Globalist, HHonors Gold, IHG Spire, Marriott Plat
Posts: 3,124
Originally Posted by NewArrival
I just called Audience Rewards about trying to backdate the Activity Date to the purchase date, and his supervisor says they're getting lots of emails and calls about this and they're aware of our requests. Now the supervisor's just waiting on Dividend Miles' decision for everyone, though some are already fixed. If DM approves backdating, Audience Rewards will do it. The ball's in DM's court. When Audience Rewards hears back, all of us who've emailed will hear back. So for anyone waiting (including me) on a decision, let's keep emails and calls easygoing and patient until the answer's in, since it's not up to Audience Rewards at the moment.
Well, since AR has already posted with the show date, I guess at this point it is up to us to perhaps bombard Dividend Miles with the request to honor the transaction date as opposed to rigidly counting the date of the show as the posting date.
miffSC is offline  
Old Dec 22, 2010, 4:12 pm
  #7605  
 
Join Date: Dec 2010
Posts: 1
anyone buy miles for magazine. I ordered at Nov. 9th and no miles posted till today Dec. 22nd. I did receive the email confirmation. What can I do now? contact US airways? for miles for magazine, I only have a magazine.

Your magazine order has been received and your frequent flyer information is being reviewed. Your account will be used to process your selections with all the benefits described in the offer details. Your miles will be deducted in the next 1-2 weeks. You should start to receive your selections in 6 to 12 weeks after approval. Please retain this e-mail for your records. The information below will be needed to make any changes in your order.

Questions or Requests? We're here to help.
Please contact us at https://www.magcustomerservice.com/wss/050584/home.do if you have any questions about your order. Print a copy of this page for your records. We hope you'll enjoy your selection(s).
smartkitten is offline  


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