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Dec 16, 2010, 9:47 am

#7576

travelkid

Suspended

Join Date: Sep 2009

Programs: Gold, plat, diamond and more

Posts: 3,360

Quote:

Originally Posted by ejh25

DMF partner marketing uncovered this issue for me via email and corrected it:

Do you think everyone has to mail them, or will they sort all Choice transfers?

Dec 16, 2010, 11:16 am

#7577

monkey99

Join Date: Oct 2009

Location: Chicago

Programs: United Gold, SPG Gold, Hilton Gold, Hyatt Diamond

Posts: 184

Quote:

Originally Posted by travelkid

Do you think everyone has to mail them, or will they sort all Choice transfers?

I would suggest emailing/calling if your choice activity does not read following.
"CONVERSION: CHOICE CLUB PLUS REDEMPTION"

Dec 16, 2010, 11:25 am

#7578

nickfromct

Join Date: Jul 2009

Location: Florida

Programs: Marriott Rewards-Lifetime Titanium, Priority Club-Platinum, Hilton-Diamond, United-Silver

Posts: 403

Quote:

Originally Posted by travelkid

Do you think everyone has to mail them, or will they sort all Choice transfers?

I don't think there is any way to know if it was a tranfer or a hotel stay unless you let them know it was a transfer.

Dec 16, 2010, 11:27 am

#7579

travelkid

Suspended

Join Date: Sep 2009

Programs: Gold, plat, diamond and more

Posts: 3,360

Quote:

Originally Posted by nickfromct

I don't think there is any way to know if it was a tranfer or a hotel stay unless you let them know it was a transfer.

Except all transfers are 1000 points excactly

Or they could just request the list from choice.

Dec 16, 2010, 11:32 am

#7580

UA Fan

FlyerTalk Evangelist

Join Date: Mar 2006

Location: DFW

Programs: AA 1M

Posts: 31,475

Quote:

Originally Posted by travelkid

Except all transfers are 1000 points excactly

Or they could just request the list from choice.

Or multiples thereof.

Dec 16, 2010, 11:40 am

#7581

travelkid

Suspended

Join Date: Sep 2009

Programs: Gold, plat, diamond and more

Posts: 3,360

Quote:

Originally Posted by UA Fan

Or multiples thereof.

Was considering that, but I couldnt see why anyone would want to transfer (read:waste) more than needed

Dec 16, 2010, 3:13 pm

#7582

miffSC

Join Date: Mar 2010

Location: CAE,AGS

Programs: AAExP, Hyatt Globalist, HHonors Gold, IHG Spire, Marriott Plat

Posts: 3,124

Finally!

11/9/2010 12/16/10 LIFELOCK ENROLLMENT BONUS 500
11/9/2010 12/16/10 LIFELOCK MONTHLY ENROLLMENT 250 BONUS 250

Only one to go.... I am hoping that AR will post correctly based on this post. Or that I may get the 'extra' hit from gifting. So close.....

Last edited by miffSC; Dec 16, 2010 at 3:21 pm

Dec 16, 2010, 3:48 pm

#7583

travelkid

Suspended

Join Date: Sep 2009

Programs: Gold, plat, diamond and more

Posts: 3,360

Quote:

Originally Posted by miffSC

Lifelock with activity date Nov 14 also posting today^

Dec 17, 2010, 7:23 am

#7584

Milezjunkie

Join Date: Dec 2008

Posts: 563

Wine Insiders

Wine Insiders told me they will not award miles if you used the Groupon (despite the receipt listing the mileage information). I didn't want to argue with them since the wine was a great deal at that price but without that hit I miss out on 20,000 miles. I asked for 5 miles just to get my hit and they said ok, they will work on that. So if anyone else is in the same situation you may want to call and ask.

Dec 17, 2010, 12:29 pm

#7585

dwcatty

Join Date: Mar 2007

Location: AVL

Programs: Hhonors Diamond, Bonvoy LT Plat, TSA vilifier extraordinaire, Once upon a time... US Silver, AA Gold

Posts: 1,313

Quote:

Originally Posted by swat16

That's pretty cool, and I hope they come through for you. As that would be my 37th hit I think I'll let them slide and just enjoy the wine. Let us know if you get the hit and points.

Dec 17, 2010, 2:42 pm

#7586

OnAMileHigh

Join Date: Dec 2002

Location: Chicago

Programs: AA Exp Plat, UA 1K MM, DL Plat Hyatt Globalist, MGM Noir

Posts: 882

FTD Issues?

Anybody else having problems getting FTD to post? I am waiting on miles from mid-October to post for my 36th hit. Fortunately, the e-mail order confirmation states that I earned 400 miles for the transaction. I called FTD and they are useless. Is e-mailing the FTD receipt to US the best course of action at this point?

Thanks!

Dec 17, 2010, 6:26 pm

#7587

needtoescape

Join Date: Oct 2009

Location: Washington, DC area

Programs: Air: Many; Hotel: HH D, HY G, IHG P, MR S, RR

Posts: 504

Update - DM partner marketing email

Quote:

Originally Posted by needtoescape

I was wondering if other people have been having difficutly getting a timely response from the Dividend Miles Partner Marketing, and if so, what actions you took.

I sent an email 12/1 to follow-up on my last (16th) hit and got an acknowledgement email stating that I would get a response within 4 - 5 days. On 12/9, I still had not received a response and forwarded my previous email and got the same acknowledgement email/response timeframe.

Is there a phone number or other email address that I could contact if I don't get a response to my emails by the end of next week? I think I am being reasonably patient, since by then, it will be 12 business days from my first email and 6 days from my second email, and they stated a 4 - 5 day response timeframe.

Thanks for any feedback!

Quote:

Originally Posted by miffSC

Consider yourself lucky to receive a 4-5 day response time quote. I was told thirty (30) days. Been waiting now for over two weeks...... so I doubt if you will receive an answer in 4-5 days..... but if you do, please let us know.

Just reporting back; I got an email response to my second message in two days. That email stated "We have forwarded your Shopping Mall request for missing miles for your Dividend Miles account to our partner for further research. This may take up to 4-6 weeks to receive an answer and we will reply to this e-mail as soon as we hear back from them. "

To my surprise, I then received a follow-up email three days later indicating that they had received confimration from the shopping mall partner and credited my USAirways account with the miles for the purchase. So, now it is just a matter of waiting until the December 27 sweep for my bonus miles.

Dec 17, 2010, 6:29 pm

#7588

susieling

Join Date: Jan 2005

Posts: 492

make up for unqualified hit

It is my first time to participate us-airway grand slam, unfortunately I made a mistake in assuming all transactions with points.com count as 1 activity (read it more carefully now and it looks like only certain ones such as exchange / gift count), so I am short of 1 hit and thus missed the next level of award miles.. Do you think I could contact the customer service and will they be willing to give me a goodwill exception? Will USAirway usaually very strict about such promo?

Thanks

Dec 17, 2010, 6:36 pm

#7589

miffSC

Join Date: Mar 2010

Location: CAE,AGS

Programs: AAExP, Hyatt Globalist, HHonors Gold, IHG Spire, Marriott Plat

Posts: 3,124

Quote:

Originally Posted by susieling

It might not hurt to call Dividend Miles and go through your hits one at a time together.... you might have documented something incorrectly. However, I honestly think that you may be out of luck with US giving you a goodwill exception. There are many of us in that boat - waiting for the last hit to post or wondering if it ever will. I think we would all love a goodwill exception, but don't think it's going to happen.

Dec 20, 2010, 4:08 am

#7590

kimmielou01

Join Date: Oct 2004

Programs: Delta, GM; HHonors, Gold

Posts: 258

Received four long-awaited posts lately, including DM wireless over the weekend! One more to post and then I'm done.

ACTIVITY DATE POST DATE DESCRIPTION MILES
11/7/2010 12/15/2010 21ST CENTURY INSURANCE 200
11/9/2010 12/16/2010 LIFELOCK ENROLLMENT BONUS 500
11/9/2010 12/16/2010 LIFELOCK MONTHLY ENROLLMENT 250 BONUS 250
11/9/2010 12/19/2010 DIVIDEND MILES WIRELESS MISC. BONUS 15