Equipment substitute with TED - post here [Merged Threads]
Oct 9, 2007, 8:39 am
#31
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,411
SFO-DEN 8 Oct UA278
I knew we were in trouble when our SFO-DEN BP came out of Mr. EZ as 8E/8F, vs. the 4C/4D reserved. Our connecting DEN-BOS came out OK as 2A/2B.
Uncle TED shoved his way into this leg, vs. the scheduled 757. So there were 24 very unhappy F customers, and an additional 30 who were seatless due to the change of gauge. They asked for volunteers, and managed to get out only 45 mintues late.
As a 1K I was eventually able to get an E+ aisle, separated from my travelling companion (1P) who got an E+ window in a different row.
This was a W fare, and I had upgraded both of us using miles. I called MP this morning to get some miles back (or preferably 2 CR-1s). We'll see what they do...
Uncle TED shoved his way into this leg, vs. the scheduled 757. So there were 24 very unhappy F customers, and an additional 30 who were seatless due to the change of gauge. They asked for volunteers, and managed to get out only 45 mintues late.
As a 1K I was eventually able to get an E+ aisle, separated from my travelling companion (1P) who got an E+ window in a different row.
This was a W fare, and I had upgraded both of us using miles. I called MP this morning to get some miles back (or preferably 2 CR-1s). We'll see what they do...
Oct 9, 2007, 10:52 am
#32
Join Date: Oct 2004
Location: Palo Alto. Previously, below the approaches to Rwy 19 @ DCA or 28 @ ORD
Programs: UA 1K 0.8MM, AA EXP
Posts: 1,768
I, too, had an ORD-DCA switch to Ted in late September. I was flying standby, so the extra capacity of the Ted A320 vs. the Mainline A320 worked to my advantage. 
Oct 10, 2007, 7:36 am
#33
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Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,602
UA 521 MCI-DEN. Swapped from A319 to Ted A320.
Yesterday, when I OLCI'ed, it should have dawned on me. The seatmap still showed the A319, with me in 12F, but when I went to upgrade my next segment, I noticed some verbiage about "one-class service" on MCI-DEN. I figured it was a glitch, since I was still looking at a normal 319 seatmap with only the usual E+ rows visible.
But since I wasn't trying to upgrade the 319, I forgot about it.
Even boarding today, in the dark at 6AM, it didn't dawn on me until I was actually in the cabin. Of course, row 12 on Ted is in E-, so me and the other Row 12 pax had to swim upstream, exit the aircraft, and get seats reassigned. (Thankfully, the exit rows were available and we all received seats and blocked middles with no trouble.)
Other than the fact that I should have picked up on the Ted swap yesterday, I actually liked Ted 11F a lot more than my usual 16F (752) on this segment. In general, I like the A320's, and since I usually don't upgrade MCI-DEN anyway, Theodore is okay with me. Of course, if they're really going to start running 319's on it with me in 12F, that'd be fine too...
Yesterday, when I OLCI'ed, it should have dawned on me. The seatmap still showed the A319, with me in 12F, but when I went to upgrade my next segment, I noticed some verbiage about "one-class service" on MCI-DEN. I figured it was a glitch, since I was still looking at a normal 319 seatmap with only the usual E+ rows visible.
But since I wasn't trying to upgrade the 319, I forgot about it.
Even boarding today, in the dark at 6AM, it didn't dawn on me until I was actually in the cabin. Of course, row 12 on Ted is in E-, so me and the other Row 12 pax had to swim upstream, exit the aircraft, and get seats reassigned. (Thankfully, the exit rows were available and we all received seats and blocked middles with no trouble.)
Other than the fact that I should have picked up on the Ted swap yesterday, I actually liked Ted 11F a lot more than my usual 16F (752) on this segment. In general, I like the A320's, and since I usually don't upgrade MCI-DEN anyway, Theodore is okay with me. Of course, if they're really going to start running 319's on it with me in 12F, that'd be fine too...
Oct 10, 2007, 9:34 am
#34
Join Date: Feb 2006
Location: PDX again!
Posts: 512
Ua420 10/05/2007 Den-mci
downgraded
Oct 10, 2007, 9:36 am
#35
Join Date: Feb 2006
Location: PDX again!
Posts: 512
Ua333 Mci-den 10/07/2007
752 to a 32S
reduced seats got me a reroute to ORD, travel credits, and similar ultimate return to PDX.
reduced seats got me a reroute to ORD, travel credits, and similar ultimate return to PDX.
Oct 10, 2007, 9:41 am
#36
Join Date: Feb 2006
Location: PDX again!
Posts: 512
Ua488 09/22/2007 Ord-btv
Downgraded
319 to 32S
319 to 32S
Oct 10, 2007, 10:19 am
#37
Join Date: Oct 2004
Location: PDX
Programs: AS MVPG 75K, IHG Spire Elite, Marriott Bonvoy Gold Elite, Hertz President's Circle, HH Silver
Posts: 806
Had a substitution on UA 626 ORD-DCA on 9/29. Saturday evening so the plane was almost empty. There was a couple that it seemed had purchased F and were a little bewildered when arriving on the plane.
Oct 10, 2007, 1:38 pm
#38
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Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,602
Hmmm. Theodore likes barbecue? 
That's at least 3 different Ted sightings at MCI this week, which means there are likely even more.
It's enough to make me go to the flyted.com page and validate that MCI hasn't been added to their map. (It hasn't.)
That's at least 3 different Ted sightings at MCI this week, which means there are likely even more.It's enough to make me go to the flyted.com page and validate that MCI hasn't been added to their map. (It hasn't.)
Oct 10, 2007, 2:45 pm
#39
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,957
Oct 10, 2007, 2:50 pm
#40
Suspended
Join Date: Jul 2004
Posts: 17,769
More disgusting UA behavior, demonstrating the disaster Ted is. I was Ted-ified EWR-ORD on paid F once. I flew AA. UA REFUSED to endorse my QUP ticket to AA ("It's a free upgrade"). I just refunded and bought F on AA.
Despicable.
Oct 10, 2007, 3:15 pm
#41
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Join Date: Jul 2002
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Absolutely enraging. I would demand accommodation on a carrier in F, otherwise a CR-1 plus the cost difference between an HUP and the cheapest coach at my time of booking.
More disgusting UA behavior, demonstrating the disaster Ted is. I was Ted-ified EWR-ORD on paid F once. I flew AA. UA REFUSED to endorse my QUP ticket to AA ("It's a free upgrade"). I just refunded and bought F on AA.
Despicable.
More disgusting UA behavior, demonstrating the disaster Ted is. I was Ted-ified EWR-ORD on paid F once. I flew AA. UA REFUSED to endorse my QUP ticket to AA ("It's a free upgrade"). I just refunded and bought F on AA.
Despicable.
(1) I hate it when UA gives me attitude when I actually want to sit in first class when I've bought an -UP fare. They offer them; we pay extra to get them. United markets them as first-class tickets. I'm well aware of the fact that they aren't the same as true F for certain purposes (e.g., EQM's), but I do expect my butt to be in an F seat when I buy one. Yet whenever irregular ops strikes, I get hassle and pushback about getting rebooked into an F seat. In several cases, UA has taken upgrade instruments and then I've gotten them back by writing later, but it's never seamless and easy.
(2) United has several gaping holes in their processes for handling unexpected (and expected) Tedifications. On an unexpected Tedification like those in this thread, refunds and/or downgrade kits should be standard. United shouldn't act surprised when someone who bought an F ticket is unhappy with their 21E seat assignment and half-can of Diet Coke. And on normal, expected Ted routes, someone holding an F/J ticket should at least get an E+ seat. Currently, no elite status...no E+ seat. You could be on a $7,000 international F ticket, and you'd need to feed the chicken $29 to stay out of the back end of steerage on your Ted flight.
Oct 13, 2007, 4:22 am
#42
Join Date: Sep 2005
Programs: UA Million Miler
Posts: 1,362
October 3, DCA-ORD, 8:45 am departure
I upgraded by miles, but had a connection ORD-SEA that was also upgraded.
Anyone ask for a partial miles refund and get it? Strictly speaking, the official answer would be ORD-SEA upgrade is the same miles cost, so you're not entitled to anything. But a "one time exception" could be granted.
I upgraded by miles, but had a connection ORD-SEA that was also upgraded.
Anyone ask for a partial miles refund and get it? Strictly speaking, the official answer would be ORD-SEA upgrade is the same miles cost, so you're not entitled to anything. But a "one time exception" could be granted.
Oct 13, 2007, 11:51 am
#43
Join Date: Dec 2006
Programs: United 1K, *wood LT Plat
Posts: 826
Ted decided to take a trip from IAD to ORD last night 9:45p (UA 363.) Ted was so happy about it he didn't even mind that the NRSAs a row up from me cuddling and making out for the entire flight 
He was willing to give me two glass of Diet Coke, though
On a side note, this being my first Ted flight, I appreciate ::RAR:: a lot more now....
He was willing to give me two glass of Diet Coke, though On a side note, this being my first Ted flight, I appreciate ::RAR:: a lot more now....
Oct 15, 2007, 3:45 pm
#44
Join Date: Feb 2004
Location: Doylestown, PA, USA
Programs: UA 1k Marriott Titanium
Posts: 552
PHL-SFO Ted?
The awful situation occurred Saturday, I had connecting flight on to NGO...
I had a first class ticket, was downgraded to E+. Thank god for that (I'm 6'4")
Got a $100 voucher and a Regional Uprade on the spot.
What do I ask for when I write the letter?
Wasn't especially pleased when they tried to get $5 for the BOB "Breakfast"
Cheers
ytjk
I had a first class ticket, was downgraded to E+. Thank god for that (I'm 6'4")
Got a $100 voucher and a Regional Uprade on the spot.
What do I ask for when I write the letter?
Wasn't especially pleased when they tried to get $5 for the BOB "Breakfast"
Cheers
ytjk
Oct 15, 2007, 3:53 pm
#45
Join Date: May 1999
Posts: 1,627
I would ask for a refund of the fare difference, but otherwise it seems they've already given you a voucher and an upgrade cert.
Did you ask for a reroute in first class, e.g. via ORD, DEN, or LAX, or on one of the US Airways nonstops? Or wasn't that possible due to flight times.
Did you ask for a reroute in first class, e.g. via ORD, DEN, or LAX, or on one of the US Airways nonstops? Or wasn't that possible due to flight times.