Consolidated Thread to Post Your UA Website Experiences/Complaints
#946
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,150
#947
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,490
#948
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,150
#949
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,490
Poetic license, and we might as well wax poetic when it comes to a site that earlier today offered Mrs. Fredd and me (along with another poster on another thread) SEA-EZE flights with UA #s "operated by CO."
#950
Join Date: Aug 2006
Location: Portland, OR
Programs: DL gold, Hilton Diamond, Marriott Gold
Posts: 305
I guess this is the reason why I can't check into my flight for tomorrow
#951
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,150
#952
Join Date: Feb 2004
Programs: AA 'kettle', Marriott Gold, ICH Gld, Hertz 5*
Posts: 5,258
Likely an old problem, but when attempting to access the seat maps for an itinerary with a waitlisted upgrade (SWU), I get the first, non-upgradeable (EM-120) segment, then the map goes to C on the waitlisted segment, then hangs and goes to the last segment of the return (the EM-120). Pressing "Previous Flight" on that page takes me back to the first flight, skipping everything in between. It then goes back and forth between the first and last flights. Closing the seat map and starting over repeats the process. Yahoo.
Pat
Pat
#953
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
Shop for Flights gets this:
Message from the NSAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.
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Build date/time: Aug 5 2005 12:17:51
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Change Number: 616829
Message from the NSAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.
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Build date/time: Aug 5 2005 12:17:51
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Change Number: 616829
#954
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,879
Shop for Flights gets this:
Message from the NSAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.
--------------------------------------------------------------------------------
Build date/time: Aug 5 2005 12:17:51
--------------------------------------------------------------------------------
Change Number: 616829
Message from the NSAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.
--------------------------------------------------------------------------------
Build date/time: Aug 5 2005 12:17:51
--------------------------------------------------------------------------------
Change Number: 616829
#955
Join Date: Apr 2006
Programs: AA, AS, TZ, UA, Clipper, EZ-Link, Hop, Navigo, Octopus, Oyster
Posts: 418
The site is back online as of 10 minutes ago.
If it gives you further difficulty, delete your United cookies. (Not the warm, onboard kind.)
If it gives you further difficulty, delete your United cookies. (Not the warm, onboard kind.)
Last edited by dieselbear; Apr 27, 2007 at 11:05 am Reason: clarifying cookie reference
#956
Join Date: May 2001
Location: Since the BoSox and ChiSox won it, now it is the Cubs turn to take the Series. Go Cubs Go!
Posts: 3,685
I can not use an electronic discount certificate for a round trip booking using the multi city ticketing option, and the web site states: The selected trip type is not valid for this promotion. Please revise your entry.
This was working fine a couple of weeks ago, but it now appears that the same problem from the old website has returned.
This was working fine a couple of weeks ago, but it now appears that the same problem from the old website has returned.
#957
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
The electronic certs have always been more pain to use than they are worth.
#958
Join Date: Oct 2005
Location: the great Northeast
Programs: UA Silver, HH Silver, Marriott Gold
Posts: 223
Can't see seatmaps
.bomb is showing my seat number, but no seat map--it's been like this all day. have tried logging off and on again, clearing cache, and so on--
anyone else having this experience? any recommendations?
thanks!
anyone else having this experience? any recommendations?
thanks!
#959
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Portland
Posts: 11,572
I've been trying to book an SFO-BOS trip for about an hour now but United.com keeps hanging or timing out at various points in the reservation process. I'm so sick of having to deal with this terrible search engine that I'm thinking of just getting a status comp back to AS, booking on NW and being done with it.
Edited to add: I just called United.com tech support to try and fix this issue. Big surprise, I got a busy signal.
Edited to add: I just called United.com tech support to try and fix this issue. Big surprise, I got a busy signal.
#960
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
Apr 30 2:35pm EST. Cannot view itinerary. Hanging, not even page-not-found error. Just sad.