Missing Segments from last week
Oct 13, 2005 | 8:09 am
#1
Original Poster
Join Date: Aug 2005
Location: La Mirada, Ca
Programs: UA Premier Executive 1K, Marriott Gold
Posts: 6
Missing Segments from last week
Last week I flew from LAX-STL with a connection through DEN and only one segment was listed on my mileage summary rather than 4. I called UAL about it and they said it could take up to three weeks to investigate! Is this normal? I've flown 76 segments this year and have never had a problem with missing segments. They usually pop up after a couple of days.
Oct 13, 2005 | 9:04 am
#2
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,696
Welcome to FT!
Yes, they are correct, sometimes segments take a few extra days to post (I have had some take 2-3 weeks). But save your stubs just in case.
Yes, they are correct, sometimes segments take a few extra days to post (I have had some take 2-3 weeks). But save your stubs just in case.
Oct 13, 2005 | 9:15 am
#3
Join Date: Feb 2004
Programs: AA 'kettle', Marriott Gold, ICH Gld, Hertz 5*
Posts: 5,255
Originally Posted by mnm220
Last week I flew from LAX-STL with a connection through DEN and only one segment was listed on my mileage summary rather than 4. I called UAL about it and they said it could take up to three weeks to investigate! Is this normal? I've flown 76 segments this year and have never had a problem with missing segments. They usually pop up after a couple of days.
Enjoy your stay!
Pat
Oct 13, 2005 | 9:34 am
#4
Join Date: Sep 2002
Location: Heading to Costco for more popcorn...
Programs: UA 1K 2MM Flier, SPG Plt, Hilton Dia
Posts: 8,461
There were a few people commenting yesterday (myself included) on a different thread (OT IIRC) about missing segments from last Thursday. It's not very often I have a segment not post within 2-3 days of a flight. I usually give it a week and then send the electronic request if necessary.
Welcome to FT!
Welcome to FT!
Oct 13, 2005 | 10:16 am
#5
Join Date: Oct 2005
Location: PDX
Programs: Recovering UA 1K
Posts: 115
Originally Posted by camachinist
Same here....outbound last Friday has not posted, but inbounds Monday posted fine.
Oct 13, 2005 | 11:53 am
#6
Join Date: Aug 2004
Location: Evanston, IL
Programs: UA-1K...
Posts: 102
Originally Posted by Masque
Identical experience here.
Me too. I had to search for the bp this morning just in case it does not post by weeks end. Wonder what was up from last Friday
Jlock
Oct 13, 2005 | 1:24 pm
#7
Join Date: Apr 2005
Location: We got lucky9876coins
Programs: Life IS good !!!
Posts: 3,180
It happens sometimes.
My last flight (return) posted fine but the outbound is still missing.
I'll give UA until next week before sending in a claim for missing mileage credit.
My last flight (return) posted fine but the outbound is still missing.
I'll give UA until next week before sending in a claim for missing mileage credit.
Oct 13, 2005 | 1:45 pm
#8
Join Date: Jan 2005
Location: SF Bay Area (Marin)
Programs: UA GS, MM; SPG (Au); HH (Ag)
Posts: 74
I sense a trend here. . . . my return legs from last Friday (CVG - ORD - SFO) have yet to post. Because I wound up standby on earlier flights than my ticketed itin, I'm not too shocked that there's a posting delay. However, it seems the system might be backed up a bit anyway.
Oct 13, 2005 | 1:51 pm
#9
Join Date: Jun 2001
Location: Orlando, FL
Programs: UA 2mm 1K, Marriott Lifetime Platinum, Hilton Diamond, National Executive , BA Gold, Spirit Gold
Posts: 307
No posting for me for Friday, 10/7, for DCA-ORD and ORD-LAS.
Oct 13, 2005 | 2:05 pm
#10
Join Date: Nov 2004
Programs: UAL
Posts: 4,746
I'm still missing UA192 LAX-IAD from Friday, also. Something's broke.
Oct 13, 2005 | 2:08 pm
#11
Join Date: Apr 2005
Location: We got lucky9876coins
Programs: Life IS good !!!
Posts: 3,180
Mine was IAD-TPA on Friday 10/7/05 too.
Oct 13, 2005 | 2:10 pm
#12
Join Date: May 2005
Location: MNL
Posts: 666
My DEN-BUR didn't post from Friday 10/7 either...
Oct 13, 2005 | 2:16 pm
#13
Join Date: Jan 2005
Programs: UA 1K; SPG Plat; Hyatt Diamond
Posts: 2,179
My 10/6 (Thursday) flights posted yesterday as did my 10/10 (Monday) flights...but I had called and given them my ticket #...but yes, it seems like something was awry in Denmark...or at least Oak Park.
Oct 13, 2005 | 2:27 pm
#14
Join Date: Apr 2002
Programs: UAL MM, BA G
Posts: 1,759
I dug my boarding card out of the trash this morning as I hadn't seen my Friday ORD-YYZ flight show up yet. It's getting near crunch time for a lot of people, esp. those of us who are making status through segments this year. Lots and lots and lots of segments...
Oct 13, 2005 | 3:02 pm
#15
Join Date: Feb 2005
Location: PBI
Programs: UA (1k) lifetime gold, AA (EP), Starwood (Life Plat), Hilton (Gold)
Posts: 193
Hmm, I had a US Air Flight last Friday and it posted! Incorrectly, but it posted. They had class as "L" while my receipt says "B", so should have gotten 1.5x.