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-   -   Missing Segments from last week (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/482127-missing-segments-last-week.html)

mnm220 Oct 13, 2005 8:09 am

Missing Segments from last week
 
Last week I flew from LAX-STL with a connection through DEN and only one segment was listed on my mileage summary rather than 4. I called UAL about it and they said it could take up to three weeks to investigate! Is this normal? I've flown 76 segments this year and have never had a problem with missing segments. They usually pop up after a couple of days.

jhayes_1780 Oct 13, 2005 9:04 am

Welcome to FT!

Yes, they are correct, sometimes segments take a few extra days to post (I have had some take 2-3 weeks). But save your stubs just in case.

camachinist Oct 13, 2005 9:15 am


Originally Posted by mnm220
Last week I flew from LAX-STL with a connection through DEN and only one segment was listed on my mileage summary rather than 4. I called UAL about it and they said it could take up to three weeks to investigate! Is this normal? I've flown 76 segments this year and have never had a problem with missing segments. They usually pop up after a couple of days.

Same here....outbound last Friday has not posted, but inbounds Monday posted fine. Wait a week, then send in your information via the web link, fax, or call. I've had decent luck with the e-mail form in the past.

Enjoy your stay!

Pat

cawhite Oct 13, 2005 9:34 am

There were a few people commenting yesterday (myself included) on a different thread (OT IIRC) about missing segments from last Thursday. It's not very often I have a segment not post within 2-3 days of a flight. I usually give it a week and then send the electronic request if necessary.

Welcome to FT! :)

Masque Oct 13, 2005 10:16 am


Originally Posted by camachinist
Same here....outbound last Friday has not posted, but inbounds Monday posted fine.

Identical experience here.

Jlock Oct 13, 2005 11:53 am


Originally Posted by Masque
Identical experience here.


Me too. I had to search for the bp this morning just in case it does not post by weeks end. Wonder what was up from last Friday :confused:

Jlock

dcgators Oct 13, 2005 1:24 pm

It happens sometimes.

My last flight (return) posted fine but the outbound is still missing.

I'll give UA until next week before sending in a claim for missing mileage credit.

mahndrsn Oct 13, 2005 1:45 pm

I sense a trend here. . . . my return legs from last Friday (CVG - ORD - SFO) have yet to post. Because I wound up standby on earlier flights than my ticketed itin, I'm not too shocked that there's a posting delay. However, it seems the system might be backed up a bit anyway.

cbchicago Oct 13, 2005 1:51 pm

No posting for me for Friday, 10/7, for DCA-ORD and ORD-LAS.

Sneezy Oct 13, 2005 2:05 pm

I'm still missing UA192 LAX-IAD from Friday, also. Something's broke.

dcgators Oct 13, 2005 2:08 pm

Mine was IAD-TPA on Friday 10/7/05 too. :confused:

LAChargers Oct 13, 2005 2:10 pm

My DEN-BUR didn't post from Friday 10/7 either...

boifromtroy Oct 13, 2005 2:16 pm

My 10/6 (Thursday) flights posted yesterday as did my 10/10 (Monday) flights...but I had called and given them my ticket #...but yes, it seems like something was awry in Denmark...or at least Oak Park.

Derek Oct 13, 2005 2:27 pm

I dug my boarding card out of the trash this morning as I hadn't seen my Friday ORD-YYZ flight show up yet. It's getting near crunch time for a lot of people, esp. those of us who are making status through segments this year. Lots and lots and lots of segments...

sfallsflyer Oct 13, 2005 3:02 pm

Hmm, I had a US Air Flight last Friday and it posted! Incorrectly, but it posted. They had class as "L" while my receipt says "B", so should have gotten 1.5x.


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