Will United P.S. ever improve?
Oct 14, 2011, 9:53 pm
#91
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,346
was on JFK-LAX wednesday at 1130........prior to landing i was offered one raisin cookie. Could have used a lil more......wasn't even offered my dessert after lunch!
but on another note................this service needs a MAJOR overhaul. Certainly looking forward to the upgrades soon.
but on another note................this service needs a MAJOR overhaul. Certainly looking forward to the upgrades soon.
Oct 14, 2011, 10:46 pm
#92
Join Date: Feb 2006
Location: SF Bay Area
Programs: 1P, AA EXP, SPG Gold
Posts: 1,491
I would have thought they would have done something also. I didn't think the flight attendant crew was top notch on this flight. They were nice, but I don't think they could have told a GS apart from a GM on this flight.
Oct 14, 2011, 10:50 pm
#93
Join Date: Sep 2003
Location: Los Angeles
Programs: UA MM | BA Silver
Posts: 7,212
I like PS (certainly better than domestic F), but my standards are not super high. It's getting an overhaul soon anyway.
Last edited by anc-ord772; Dec 7, 2011 at 9:12 pm
Oct 15, 2011, 10:10 am
#94
Join Date: Feb 1999
Location: Downtown Los Angeles 🏙️
Programs: FT Member # 642
Posts: 4,386
I flew P.S. F once and was completely underwhelmed. A waste of money or miles IMO.
Oct 15, 2011, 11:35 am
#95
Join Date: Jul 2005
Location: SAN
Programs: UA 1MM/1K, HH Diamond
Posts: 6,841
See this thread for details of what was lost: http://www.flyertalk.com/forum/unite...s-product.html
Note that ther used to be hot apps, warm protein added to salad course, higher-quality linens, much better wines, and a post-meal cheese board.
For me, the loss of the second dedicated FA was the real blow. With 2 FAs for 12 pax, service was much more attentive and personal.
Oct 15, 2011, 11:40 am
#96
Join Date: Feb 1999
Location: Downtown Los Angeles 🏙️
Programs: FT Member # 642
Posts: 4,386
It used to be lot better. I think it was kind of gutted back in 2007.
See this thread for details of what was lost: http://www.flyertalk.com/forum/unite...s-product.html
Note that ther used to be hot apps, warm protein added to salad course, higher-quality linens, much better wines, and a post-meal cheese board.
For me, the loss of the second dedicated FA was the real blow. With 2 FAs for 12 pax, service was much more attentive and personal.
See this thread for details of what was lost: http://www.flyertalk.com/forum/unite...s-product.html
Note that ther used to be hot apps, warm protein added to salad course, higher-quality linens, much better wines, and a post-meal cheese board.
For me, the loss of the second dedicated FA was the real blow. With 2 FAs for 12 pax, service was much more attentive and personal.
Oct 15, 2011, 1:54 pm
#97
Join Date: Jul 2010
Location: LAX
Programs: DL-PM | UA-1K | HH-Gold
Posts: 938
...
Note that ther used to be hot apps, warm protein added to salad course, higher-quality linens, much better wines, and a post-meal cheese board.
For me, the loss of the second dedicated FA was the real blow. With 2 FAs for 12 pax, service was much more attentive and personal.
Note that ther used to be hot apps, warm protein added to salad course, higher-quality linens, much better wines, and a post-meal cheese board.
For me, the loss of the second dedicated FA was the real blow. With 2 FAs for 12 pax, service was much more attentive and personal.
Oct 15, 2011, 8:46 pm
#98
Join Date: Aug 2004
Programs: UA 1K, DL Diamond, Hyatt Plat, AA Plat, SPG Plat/Lifetime Plat, Amex Plat / PRG, DClub
Posts: 308
Only nice thing about PS is the flat beds in F for the red-eye. Lousy service but decent seats...
Dec 7, 2011, 7:51 pm
#99
Original Poster
Join Date: Nov 2010
Location: New York City
Programs: UA 1K, Hilton Gold, Hertz 5*
Posts: 125
Its been a while since I originally posted this thread, and I've flown a bunch in business class on these PS flights since... I have to say that this is definitely the best class in a domestic UA-metal flight you can get. First class on other non-PS domestic flights just don't compare. I only wish CPUs applied 
Dec 7, 2011, 10:31 pm
#100
Join Date: Jan 2011
Location: NYC
Programs: *G, UA Plat, Hertz Pres
Posts: 170
I'm surprised at the amount of complaining in this thread. The C/F cabin (I've flown F twice RT, C 3 times RT this year) are way better than any other UA F domestic cabin. Sure, it's not an intl config, but it's miles better than anything else. When flying to the west coast from home (NYC) I try doing JFK-LAX/SFO-Destination just to get onto PS.
Dec 7, 2011, 11:35 pm
#101
Join Date: Sep 2003
Location: Los Angeles
Programs: UA MM | BA Silver
Posts: 7,212
I'm surprised at the amount of complaining in this thread. The C/F cabin (I've flown F twice RT, C 3 times RT this year) are way better than any other UA F domestic cabin. Sure, it's not an intl config, but it's miles better than anything else. When flying to the west coast from home (NYC) I try doing JFK-LAX/SFO-Destination just to get onto PS.
Dec 8, 2011, 6:53 am
#102
Original Poster
Join Date: Nov 2010
Location: New York City
Programs: UA 1K, Hilton Gold, Hertz 5*
Posts: 125
But I love the power outlets, and nothing's beats the business class. Way ether than F on any other domestic flight. Although that isn't saying much.
Dec 8, 2011, 7:12 am
#103
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,073
Having done a transcon in standard F, the p.s. product in C is significantly better than domestic F. Heck, they still have table linen as part of meal service. 
Dec 8, 2011, 9:21 am
#104
formerly gohima
Join Date: Jun 2011
Posts: 519
Only complaint i have is the early morning departures from LAX to JFK need a snack before landing. The breakfast doesnt really hold over until you can be into the city by early evening. It leaves you the choice of horrible overpriced airport food or skipping lunch.
In a lot of ways, UA PS C is still a well above average domestic product. I was rather appalled when flying on AA's AFS F.
In a lot of ways, UA PS C is still a well above average domestic product. I was rather appalled when flying on AA's AFS F.
Dec 8, 2011, 11:00 am
#105
Join Date: Sep 2003
Location: Los Angeles
Programs: UA MM | BA Silver
Posts: 7,212
In-N-Out solves that problem.