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A Real Elite
Originally Posted by MikeORD
(Post 15175087)
So, I guess my 100 segments a year out of ORD don't make me a "real elite"? On the average, elite travelers based out of SFO, LAX, and others in the West will earn many more EQM for their domestic ticket, while taking more out of that bottom line, than the average traveler based out of most other cities. In simple terms, most places are pretty far away from SFO when compared with other cities of origin. Assuming any destination is fair game for me on any given week, a lot of those places are less than 1,000 EQM from ORD and not usually any cheaper than they would be from the West Coast.
E+ was starting to look alluring, agian, with all the CRJ's and EMB's I've found myself on lately, but 120 EQS is a bridge too far. And with many last-minute tickets on elite-rich flights, I haven't had much luck with E+, anyway. As a current 2P and PLT, I'll be making a run at EXP, in the coming year. In my eyes, you are more than an elite. 100 EQS on UX puddle jumpers? I can not even imagine. explus F does not even really do it for me, much less the smaller planes... Yes, I am lucky to be SFO based and have the majority of my travel be longer flights and larger aircraft. However, my measurement of elite and UACO's are obviously not the same. At the end of the day, a road warrior like you must not be bringing in the profitable revenue on UX segments that other FF'ers are on mainline / UA metal runs (no matter what entropy says!). In reviewing how next years MP program is shaping up, here is what I am leaning towards today (I just achieved 1K on EQM, so I've got this through 1/31/12): 1) Achieve 1P+ (75,001 BIS) on UA - in 2011 for 2012 2) Apply for a status match to Plat on AA in Q1 2011. I'll get immediate Gold benefits (hopefully) and AAPlat after I reach 10K EQP (points, not miles) in 3 months. No Problem. Then I'll have the rest of 2011 as a 1K and Plat to determine which airline / FF amenities are providing me with the most value... If one is clearly the winner, I'll move as much travel as possible to that airline. (With Virgin growing out of SFO, I may give them a call too to see what they might offer...) Everybody needs to evaluate their personal flying patterns and preferences against what the airlines offer! What is important to you is what really matters, and you need to choose the airline that best meets your requirements! (From this perspective, I am glad UA has done what they did. Give everyone a kick in the pants to go out and review all their options and find something better if it is out there.) |
Originally Posted by uastarflyer
(Post 15176285)
Tangible example. I'm flying a transpac in Jan and Hawaii in April. Now I won't have additional 2 CR1s to use for Hawaii. Up until 3 days ago I was planning on being able to use them.
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Originally Posted by Vermando
(Post 15174799)
It's an unprofitable industry whose major players continually go bankrupt. I don't think their track record and inane to their rationality appeals makes them immune from criticism from their customers.
Originally Posted by Vermando
(Post 15174799)
Substantively, your analysis is wrong for the reasons everyone here is giving. The important metric is not maximizing the revenue for every flight or seat, but the profit per customer.
Originally Posted by Vermando
(Post 15174799)
If a customer will steer tens of thousands of dollars of high margin business to you instead of your competitor (because someone else is paying for it) in exchange for flying him and his wife first class domestically a few times a year, you'd be stupid to sell the domestic F seats to someone else for an extra $50. Or at least, you'd need to be sure you're calculating your lost margin on the other flights in making your comparison.
Originally Posted by Vermando
(Post 15174799)
Bottom-line - a per customer profitability view is superior to a per flight or per seat view. CO has moved recently to the latter, and it is now pulling UA with it. FFers are sticky enough in their loyalty that in the short-term this will likely be profitable; the long-run effects are less certain, and we're certainly in our right to indicate what its effect on our buying patterns will be.
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Originally Posted by UA-NYC
(Post 15175180)
+1 - couldn't have put it any better myself. Keep selling $79 upgrades out from under the feet of elites (or even just because you can) and before you know it, you'll have a lot fewer loyal flyers
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Originally Posted by entropy
(Post 15172333)
Uhh, no. short haul fares can be quite profitable. A short-haul flyer paying $400+ for a <500 mile RJ RT is more profitable than a longer haul flyer paying $400 for SFO-BOS. Those short haul flights aren't $39.
For segment qualifiers, I don't really understand how you're going to lose that much if you don't fly long hauls. |
Originally Posted by SBFlyerUA
(Post 15176995)
All I know anecdotally is that my RTs from SBA-SFO are $1200 for a measly 1000 EQMs. That's far more $/EQM or EQS than any other flight I take transcontinental/domestic. International are a little more $/EQS, but not substantially more.
very few people are paying that - not saying you don't but it's a small number; most pax are onward connections to SBA who generate lower yields. I say this with total and complete... speculation. |
Originally Posted by airzim
(Post 15173943)
Despite your cynicism, airlines are rational beings. They know that once the door closes, any potential revenue is lost forever. So maximize the flight load, upgrade passengers when it makes sense, and fill every seat. They have to make literally tens of thousands of choices for every flight and every fare class from the day the booking window opens until the door shuts. This is not an exact science, but they're pretty close to getting things right. Despite what we all want out of United and what we call loyalty for our years of contribution, I also want them to stay in business. Going under would be the worst thing they could do.
This is exactly what is wrong with the airlines, they try to maximize revenue per flight and assume that this has no impact on future passenger behavior or future traffic. IMHO this is completely wrong. I don't know about anyone else but the hassles and insults and wasted time have a big impact on my travel. If travel and booking was easier and predictable, I would fly at least 50% more .... maybe double. |
120 segments Come On
I made 1K again yesterday with 101 segments. Now I have to fly 120 to keep the same staus but it is devalued. You have got to be kidding me. I can only take so many CRJ flights, loking elsewhere
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Originally Posted by airzim
(Post 15176654)
You're insinuating that Joe Nobody got the seat ahead of an elite. That's not true of the process (as far as CO is concerned). Every Elite is accommodated FIRST before they offer an upsell to non Elites, as this is only offered at check in.
Let's use an example of a 16 seat F plane. CO sells 8 Revenue seats prior to the 120h mark, so there are 8 seats left. They then choose to designate how many of those seats are upgrade seats, so if they decide that the flight has 2 upgrade seats, then they will book to 10 and 6 seats will be open day of the flight for revenue. They will then try and upsell those seats usually before finally upgrading again. As for UA, UA will upsell those 6 remaining seats until the 4 hour mark before the flight and then finish most of the upgrades. But to say that if there are 8 Revenue seats left that CO will automatically upgrade 8 people is not true, they base it on how many revenue they think they will sell last minute and also if they don't sell those, I am sure they try and pull upsell revenue on those too, hence the upgrade waitlist during the check-in process. |
Originally Posted by airzim
(Post 15176654)
There are a multitude of factors that contribute to the state of the US industry. Labor, Fuel, and Regulatory requirements as examples. I'm not suggesting that you can't complain about your consumer choices, but most of the complaining here is about a perceived reduction in benefits as a frequent flier. No doubt these changes hurt some travelers but United is not taking away benefits for the sake of hurting their loyal customers.
And of course most of the complaining here is about frequent flier benefits! First of all, who would you expect to be on a website like flyertalk? And second, since frequent fliers keep an airline in business, they are more important than infrequent fliers -- even the ones that game the system probably spend way more money on air tickets than the once-a-year visitors to mom. |
Rollover EQM's?
Originally Posted by United PR
(Post 15155103)
We want you to be among the first to know about today’s e-mail announcement of the Mileage Plus and OnePass elite program developments for 2011. Check out the updates here and see how the elite program updates benefit you.
In the coming year, you will begin to experience updates to your travel benefits and rewards as we integrate both frequent flyer programs. Throughout 2011, the two award-winning programs will continue to operate separately and we will roll-out a single world-class frequent flyer program in 2012. We're waiting with bated breath! |
Originally Posted by COSPILOT
(Post 15173276)
I will let ColoBill1 share what he heard today from a very credible UA source... And no, it wasn't a Pilot, GA or FA...
So chime in Bill and tell the FT community what you heard this morning! OK, thanks COSPILOT....for putting me abit in the spotlight. :p Folks, without getting into detail about where (what flight) and from whom I heard what I heard, let me just say that I had an opportunity earlier today to sit by and talk some with a more-than-just-a-worker- bee UA HQ staffer. As stated, he is not a flight crew or airport staff person. I mentioned to him several of the upcoming Mileage Plus "enhancements" that had surfaced just yesterday morning, and how they understandably were not sitting well with many of UA's higher elites, based on posts to this thread. I also mentioned to him that one very important operational feature many elites were anxiously waiting to hear about was the future of economy plus, and whether the new United planned to retain it. He replied to me that, based on what he had heard, it would be retained. So, seemingly some unofficial good news, but now we must wait for an official announcement. |
Originally Posted by BlissWorld
(Post 15155349)
American Airlines: Now is your time to offer Executive Platinum match to 1Ks @:-)
UuntedPR - Unless you can figure out how to get 60 weeks into a calendar year, this 1K is going to AA. It may be tough for the 1st year but at least I have something to look forward to..... |
Originally Posted by FreFly
(Post 15173916)
This has its flaws as well: an $900 LAX-JFK Y ticket is very profitable for UA, $900 LAX-SYD ticket not so. Profit-based would be more interesting, but nobody knows how much profit an individual ticket brings.
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Quote: Originally Posted by J.Edward Oh well, at least I can get my SWUs early. As long as you consider mid-year to be "early", J. Edward. As mentioned in my original post, the 2011 SWUs will be deposited starting mid-2011. __________________ Scott O'Leary Managing Director, Customer Experience | Continental Airlines |
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