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Consolidated "Access to Lufthansa Lounge at IAD" Thread [Merged]

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Old Aug 2, 2013, 9:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: nacho
Why does this lounge have its own thread?
Unlike most non–United Club Star Alliance (*A) lounges in the United States, the Lufthansa lounge at IAD is physically accessible to domestic UA passengers. This means:
  1. United *G members may access the lounge on domestic itineraries, even though they wouldn't be allowed free access to the United Clubs on such itineraries.
  2. Passengers who otherwise have United Club access, whether due to a paid membership or a foreign *G card, have the option of a vastly superior lounge in IAD.
What is the Lufthansa Lounge at IAD like?
There are two floors to the lounge: the concourse level, where you enter and check in, which also has the Senator lounge with ample windows; and the lower level, which has the Business lounge and showers. (The showers are very nice; on par with Senator lounge showers in Lufthansa's Frankfurt hub.)

The Senator lounge offers a complimentary buffet throughout the day, including hot dishes, salads, and dry snacks, and has draught beer and a full open bar including champagne, available upon request.

[Need description of FTL offering. Include photos?]

How do I get there?
The lounge is located at the center of the B concourse, from where non-US airlines depart, to the right of the Aerotrain escalators as you enter the concourse from the train.

Hours have changed seasonally, but, as of April 2014, are 8:20 to 21:30 except Mondays, when the lounge closes at 17:30. It also closes daily from 12:00 to 13:30. Some report the lounge opening earlier on occasion and some report it closing earlier on occasion.

From TSA/check-in, the B concourse is one stop away by Aerotrain, but in the opposite direction of the C concourse from where most United flights depart. Allow 20 minutes between the center of the C concourse and the Lufthansa Lounge. The longest part of the trip is the walk between the C concourse proper and its Aerotrain stop. Between concourses B and C, the Aerotrain makes two stops: one at concourse A and one at the main terminal/TSA/baggage claim.

How do I get inside?
With...
  • Any Star Gold (*G) card (including UA Premier Gold and higher) and a same-day departing *A boarding pass in any class to any destination, domestic or international. There are reports (April 2014) that the physical card is no longer necessary; a *G designation on the boarding pass reflected in the barcode may be sufficient. (Senator lounge, 1 guest)
  • A LH/LX HON/SEN card and a same-day departing or arriving *A boarding pass to/from any destination, domestic or international. (Senator lounge, 1 guest [plus spouse if HON] plus children under 18)
  • A LH/LX FTL card and a same-day departing *A boarding pass in any class to any destination, domestic or international. (Business lounge, no guests)
  • A LH Premium Economy boarding pass with ($35 adult/$20 2-12yo child) lounge pass purchased at the ticket counter. [Can it be paid at the entrance?] (Business lounge, no guests)
  • A United Club or Maple Leaf Lounge Worldwide membership card and a same-day departing *A boarding pass in any class to any destination, domestic or international. (Business lounge, 1 guest)
  • A same-day international departing *A First (Senator lounge, 1 guest) or Business (Business lounge, no guests) boarding pass
  • A same-day arriving LH/LX First boarding pass. (Senator lounge, 1 guest)

In all cases, each guest must also present a same-day *A boarding pass for admission.

Lounge access for travel in a domestic premium cabin is not regulated by *A; as such, UA F domestic passengers (without other credentials) do not have access to the LH Lounge according to *A.com, just as they do not have access to the United Clubs. However, the international requirement for C/F tickets is conspicuously absent from Lufthansa's own lounge access sheet (see below), and domestic UA F passengers have reported admission. (Senator lounge, 1 guest)
[If we get (semi-)official confirmation of this policy, we'll add this to the bullets.]

Provided the lounge does not get overcrowded, as is often the case on US-based LH lounges, you may exit and re-enter the lounge as often as you wish. Note that if you are entering on a lounge pass, which are issued by Lufthansa to their own elites for various reasons, re-entry might not be allowed.

(If your access question wasn't addressed by the above, first check the *A access policy and LH's official access policy [generally relying on the least restrictive policy of the two if they appear to conflict], and if they answer a question that this wiki couldn't, update this wiki to help others! And if they don't, ask in the thread!)

So, can I use the lounge upon arrival in IAD?
Only LH/LX SEN/HON (on any *A carrier) and LH/LX F passengers have access to the lounge upon arrival at IAD without regard to onward travel. See the list above for more details. There are reports, however, of passengers not meeting this criteria presenting their arriving boarding pass and still being admitted.

Furthermore, note that, by virtue of not having access to the terminal, no international passenger whose journey ends at IAD has access to the lounge; they will be ferried by mobile lounge to the International Arrivals Building, which deposits passengers landside. [Can pax without checked bags choose to clear CBP in concourse C regardless? Also, do arriving passengers on LH/LX/*A F/C connecting at IAD to Y-class flights have access? According to LH.com, pax arriving in C on LH/LX can use the lounges in Germany and at JFK upon arrival to freshen up. Is the same courtesy extended at IAD?]

How does the Senator lounge compare to the newest Senator lounges in FRA?
Not favorably. The Senator lounge is like the old FRA lounges (cramped, and before a LH flight departure, crowded). Perhaps due to the crowding, LH offers its departing F pax preboarding from the Senator lounge, something which the FRA/MUC FCT/FCL does not offer but is common among LH's outstation lounges. So, enjoying champagne and macadamias at the nose or upper deck while waiting is a nice feature of the IAD Senator lounge.

This sounds too good to be true!
Lufthansa agrees! If the rumors are true, as of January 1, 2015, LH's Business Lounges will become its *G lounges, which means non-LH *Gs will be directed downstairs to the Business lounge after that date. There's some discussion of exceptions, most notable being that *G traveling in longhaul business class will still be admitted to the SEN lounge. Lufthansa has been more generous than most *A airlines in admitting *Gs to its designated *A First class lounges—not even UA's own 1Ks get to visit United's first class lounges without a first class ticket—so this change will bring Lufthansa somewhat more in line with the rest of the alliance. Went to the LH IAD lounge in June 2016 with TK G and SK BP flying Y, we were directed into the Senator lounge.
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Consolidated "Access to Lufthansa Lounge at IAD" Thread [Merged]

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Old Apr 6, 2011, 11:28 pm
  #661  
 
Join Date: Apr 2008
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What do they have downstairs? Any good munchies?
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Old Apr 7, 2011, 6:19 am
  #662  
 
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Originally Posted by jasp25
What do they have downstairs? Any good munchies?
Business Lounge has the same food as the Senator Lounge.

BTW, *G has the option of using either lounges.

Last edited by CAPT Tee; Apr 7, 2011 at 6:27 am
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Old Apr 7, 2011, 9:17 am
  #663  
 
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Anybody can describe breakfast in Senator's lounge?
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Old Apr 7, 2011, 11:10 pm
  #664  
 
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Originally Posted by CAPT Tee
Business Lounge has the same food as the Senator Lounge.

BTW, *G has the option of using either lounges.
which one is nicer tho?

*G can use the Senator Lounge, *G + RCC club card lets you access downstairs.
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Old Apr 8, 2011, 10:52 am
  #665  
 
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Apparently I did not go through this thread in detail, so I was unaware that there are two lounges. But in any case, yesterday I had extra time at IAD and finally made it to the LH lounge. Had to show my UA boarding pas and my MP card and was directed to the door to the left. It was pretty crowded around 4 p.m. I had expected a more "German" food selection, so I was a little disappointed. The pretzels were good, they had Beck's beer and a Belgium Witbeer on tap, five warm food choices ( pasta, vegetarian, some meat concoction, quiche and a broccoli soup ), some cold cuts, fresh German style rolls and believe it or not, the exact same cheese selection as offered at the domestic RCCs. Snack mixes were the same as well. The lounge was crowded, didn't try the Internet, their 747 was arriving as I was in the lounge, looks intimidating when you see the aircraft slowly move towards the lounge and only stop feet away from the windows. That's when I left and there was a huge line outside.
Obviously, this lounge is nothing compared with what they offer at FRA but still preferred any minute over what we are being offered by our domestic choices.. It begs the question, though, why no U.S. carrier can or wants to provide something similar domestically?

Last edited by Exleftseat; Apr 8, 2011 at 11:29 am
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Old Apr 9, 2011, 7:22 am
  #666  
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Originally Posted by EXLEFTSEAT
It begs the question, though, why no U.S. carrier can or wants to provide something similar domestically?
Because people won't pay for it. I would gladly have the price of RCC/President's club memership quadrupled and have the service level brought up. The price increase alone would eliminate the crowd which is by FAR the biggest drawback to domestic airline clubs. The RCCs that I have visited in ORD were packed to the gills.
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Old Apr 9, 2011, 10:42 am
  #667  
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Originally Posted by gawhite411
The price increase alone would eliminate the crowd which is by FAR the biggest drawback to domestic airline clubs. The RCCs that I have visited in ORD were packed to the gills.
Just imagine if those RCCs also let in AmEx cardholders...
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Old Apr 9, 2011, 2:53 pm
  #668  
 
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Originally Posted by EXLEFTSEAT
Belgium Witbeer on tap,
At least on Tuesday 29 March the Witbier was Shock Top, an Anheuser Busch brand. That said, I though it was pretty good.
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Old Apr 9, 2011, 4:01 pm
  #669  
 
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Originally Posted by droopydog
You can ask to use the showers and they will let you go downstairs.

droopy
Tried it and it worked. Thanks. Btw, I was there at 9:30am and it was almost empty - not that I minded .
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Old Apr 10, 2011, 5:43 pm
  #670  
 
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lounge does not have breakfast per se: this morning they had the same spread minus freshness as during the afternoon - veggie rolls, pretzels, cheese, veggie cream soup, two-day-old fruit salad. Since the lounge serves Japanese they had packaged rice balls with salmon as well.
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Old Apr 10, 2011, 6:18 pm
  #671  
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Originally Posted by jasp25
which one is nicer tho?

*G can use the Senator Lounge, *G + RCC club card lets you access downstairs.
I thought the downstairs lounge was the 'business' lounge, the lesser cousin of the upstairs Sen lounge.
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Old Apr 10, 2011, 7:27 pm
  #672  
 
Join Date: Dec 2005
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Originally Posted by gawhite411
Because people won't pay for it. I would gladly have the price of RCC/President's club memership quadrupled and have the service level brought up. The price increase alone would eliminate the crowd which is by FAR the biggest drawback to domestic airline clubs. The RCCs that I have visited in ORD were packed to the gills.
I understand what you are saying. But when we fly International as *G, we get access for free at any overseas RCC and they do have acceptable food offerings there, presumably then without getting paid for it. Stateside they are getting paid but provide little. I am not sure, if anybody pays for getting in those lounges overseas?.
By the way ( I know I could look it up ) does LH sell lounge access and/or membership?

Originally Posted by fanger
At least on Tuesday 29 March the Witbier was Shock Top, an Anheuser Busch brand. That said, I though it was pretty good.
My mistake then, I though for sure that I read "Belgium" on the label a the handle. Maybe I was wrong, I will check again in two weeks upon our return from AMS.

Last edited by iluv2fly; Apr 10, 2011 at 7:47 pm Reason: merge
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Old Apr 11, 2011, 1:13 am
  #673  
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Originally Posted by gawhite411
Because people won't pay for it. I would gladly have the price of RCC/President's club memership quadrupled and have the service level brought up.
Quadrupled?? No.

Originally Posted by gawhite411
The price increase alone would eliminate the crowd which is by FAR the biggest drawback to domestic airline clubs.
1.
2. As long as UA is in *A, and *Gs get into RCCs, increasing the price of RCC membership will not eliminate the crowd.
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Old Apr 11, 2011, 4:16 am
  #674  
 
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[QUOTE=EXLEFTSEAT;16195440 read "Belgium" on the label a the handle. .[/QUOTE]
Shock Top is a Belgian (-style) white.
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Old Apr 11, 2011, 2:35 pm
  #675  
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Originally Posted by gawhite411
Because people won't pay for it. I would gladly have the price of RCC/President's club memership quadrupled and have the service level brought up. The price increase alone would eliminate the crowd which is by FAR the biggest drawback to domestic airline clubs. The RCCs that I have visited in ORD were packed to the gills.
As a 1K, that means I would be paying $1500 per year for lounge access... Did you think about how many customers they would also lose?
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