Boarding/Seating Chaos - Summer 2022 Edition
#77
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Without referencing every single post - the flights to/from Hawaii are absolute chaos - at least the ones I am on. And its 100% on the passengers - nobody can control them. They don't pay the gate agents enough to deal with the scrum.
#78
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
I wonder if the GA’s loudly call out and deny boarding early in the boarding process to at least one illegitimate boarder each flight might deter others?
”Families with children under the age of 2” should be expanded to “Families with children under the age of two are welcome to board. That doesn’t mean 2 and 1/2 and it doesn’t mean 7 or whatever”.
Last edited by IAH-OIL-TRASH; Jun 26, 2022 at 11:48 pm
#79
Join Date: May 2017
Programs: United currently plat
Posts: 203
If i was catching covid anywhere on O‘ahu it was gonna be in that room.
#81
Join Date: May 2011
Programs: UA GS, UA 2MM, HH LT Diamond, Bonvoy Titanium
Posts: 1,803
ORD-DEN on Saturday was a 777 out of B17. Over crowded to say the very least. GA called GS and the guy next to me with a very clearly printed "Premier 1K" boarding pass boarded ahead of me. I asked the GA if she'd already called GS and I'd missed it and she said no. I pointed at 1K and she shrugged. I get the apathy but it makes for a mess and frustrated passengers.
#82
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
ORD-DEN on Saturday was a 777 out of B17. Over crowded to say the very least. GA called GS and the guy next to me with a very clearly printed "Premier 1K" boarding pass boarded ahead of me. I asked the GA if she'd already called GS and I'd missed it and she said no. I pointed at 1K and she shrugged. I get the apathy but it makes for a mess and frustrated passengers.
#83
FlyerTalk Evangelist
Join Date: Jul 2011
Location: RNO
Programs: AA/DL/UA
Posts: 10,780
UA should just drop the BE thing and charge for carry-ons (complimentary for elites). This is not Southwest with its stupid open seating. Overhead space is the only reason why people are so desperate to pre-board, because people bring way too much stuff onto the plane with them.
On Allegiant, the overhead bins are not full even if every seat is taken. Boarding and deplaning is much faster.
On Allegiant, the overhead bins are not full even if every seat is taken. Boarding and deplaning is much faster.
#84
Join Date: May 2011
Programs: UA GS, UA 2MM, HH LT Diamond, Bonvoy Titanium
Posts: 1,803
UA should just drop the BE thing and charge for carry-ons (complimentary for elites). This is not Southwest with its stupid open seating. Overhead space is the only reason why people are so desperate to pre-board, because people bring way too much stuff onto the plane with them.
On Allegiant, the overhead bins are not full even if every seat is taken. Boarding and deplaning is much faster.
On Allegiant, the overhead bins are not full even if every seat is taken. Boarding and deplaning is much faster.
#85
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,231
People board faster in those places because 1. priority boarding is ruthlessly controlled and enforced (at least in most Asian airports, Europe can be another story) 2. and people move quickly with purpose. They know where they are sitting and how to get there, how to put their bag in the overhead and step out of the aisle to sit down.
They aren't wandering around like clueless bubbleheads trying to figure out how the overhead works, why they are staring at a row sticker that says 25 when their seat assignment is 35, and I've never seen anyone over there shuffle down the aisle with 4 screaming kids hanging off them while they juggle two carry-ons, a diaper bag, a pizza box and two Big Gulps.
It's not carry-ons, it's common sense and culture.
#86
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,531
Another significant difference is the setup at the gate (both design and staffing). Many overseas airports have multiple boarding doors/agents/jetbridges/automated gates/etc.
As opposed to many domestic airports where UA (and others) often attempt to board widebodies with a single agent manning the boarding pass scanner.
As opposed to many domestic airports where UA (and others) often attempt to board widebodies with a single agent manning the boarding pass scanner.
#87
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Another significant difference is the setup at the gate (both design and staffing). Many overseas airports have multiple boarding doors/agents/jetbridges/automated gates/etc.
As opposed to many domestic airports where UA (and others) often attempt to board widebodies with a single agent manning the boarding pass scanner.
As opposed to many domestic airports where UA (and others) often attempt to board widebodies with a single agent manning the boarding pass scanner.
"One Passenger! Two Passenger! Three Passenger!..."
David
#88
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
just experienced this yesterday. Mrs B and I reserved exit row aisle seats, and at T-24 there is nobody else in our exit row or the one in front of us. Viola, by the time we board both rows are full - clearly BE passengers who lucked out. No they did not pay $100 to upgrade each one and other family members were split up in E- seats.
When walking back to use the lavs - lo and behold I see numerous empty E- middle seats. But zero in E+ section.
it occurred to me there is a simple solution here. Rather than wait to T-2 simply assign the BE folks to open E- seats at T-12 hours. At this point any Silvers looking for E+ have had a chance to upgrade so that will open additional E- seating.
The E+ middle seats should be the last to be assigned, just like the old days. Rather than the first which rewards people buying cheap BE fares.
agreed. This has nothing to do with NRSA or standby passengers. It is about all of the kettles (and others) who bought the cheapie BE fares and then luck out with E+ seat assignments
When walking back to use the lavs - lo and behold I see numerous empty E- middle seats. But zero in E+ section.
it occurred to me there is a simple solution here. Rather than wait to T-2 simply assign the BE folks to open E- seats at T-12 hours. At this point any Silvers looking for E+ have had a chance to upgrade so that will open additional E- seating.
The E+ middle seats should be the last to be assigned, just like the old days. Rather than the first which rewards people buying cheap BE fares.
My apologies, let me rephrase: NRSAs on the standby list are irrelevant to the discussion. Iʻm talking about the Basic Economy pax who are assigned their seats at the gate. As far as I know these pax are on not the standby list, someone who knows can confirm. Maybe you can, since you have access to them?
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#89
Join Date: Jan 2021
Location: ORD, MCO
Programs: UA 1K
Posts: 271
I've been noticing something similar, mostly out of hubs. At ORD Sunday I was the last 1K to pre-board and barely had enough bin space in F by the time I boarded. I can see how this would motivate one to be the *first* to pre-board rather than the last. I'd be more comfortable being in Y knowing there would be plenty of bin space anyway but I digress..
#90
Join Date: Dec 2004
Location: DFW
Programs: UA Platinum, Hilton Diamond, Marriott Gold, Hertz PC, Avis PC, Global Entry, CLEAR
Posts: 79
I've been noticing something similar, mostly out of hubs. At ORD Sunday I was the last 1K to pre-board and barely had enough bin space in F by the time I boarded. I can see how this would motivate one to be the *first* to pre-board rather than the last. I'd be more comfortable being in Y knowing there would be plenty of bin space anyway but I digress..
Have no idea where they are in converting plane overheads to the new bins that can stack bags vertically. Imagine with UA it will take years. Have been on a few planes with the expanded overhead and it's such a pleasure. Really would solve alot of issues for everyone. If people knew they could store their bags, alot of the gate rushing would slowly settle down.