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Old May 7, 2022, 3:00 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Active thread; UA-Schedule changes; +25% TATL 2022 capacity, Q2 TPAC down 65% vs 2019; June changes

UA publishes a schedule for 330 days in advance (called Beginning of Schedule) and in the past would make tweaks quarterly and things would be fairly settles 3-4 months out. Updates would occur Friday evening / Saturday morning (Chicago time). Routine additions could occur anytime.
20 Oct 2021
Originally Posted by EWR764
In the earnings call today, UA noted that has been transitioning back to its 'normal' (pre-pandemic) 90-day schedule load process, which should be complete in the very near future.
However, during the COVID era, UA has gone to a more dynamic and shorter-term setting of schedule (as has the other carriers). Presently UA, while UA is still publishing a schedule for 330 days in advance it reflects pre-COVID operational levels and is considered just a placeholder schedule. Then 3-5 weeks prior to a month, UA makes a major update of that month's schedule.

Examples (Major updates)
The October 2020 schedule was updated 4-5 September 2020
The November 2020 schedule was updated 2-3 October 2020
The December 2020 schedule was updated 30-31 October 2020
Holidays can move the major date a week earlier or later.
Weekly updates are still generally done over night Friday-Saturday (Chicago)

UA does not publish a summary of most schedule changes but a variety of sources below do and summaries / links of those sources can be found in this thread & wiki.


Always crosscheck with UA's Travel Notices , Coronavirus (COVID-19) travel waivers and information, www.united.com/coronavirus as the situation is dynamic

17 May 2021 United Airlines Takes Big Step Toward Returning July Flying to Pre-Pandemic Levels
23 April 2021 United Airlines Continues to Build Summer Network, Adding Over 480 Daily Flights to its U.S. June Schedule
25 March 2021 United Airlines Adds New Direct Flights to Coastal Vacation Destinations Starting Memorial Day Weekend -- include updated on international routes also
11 Nov We are Back! United Announces Return to New York's JFK Airport
09 Nov Responding to Thanksgiving Travel Demand, United Adds Over 1,400 Domestic Flights to Schedule
16 Oct United Airlines Announces Eight New Routes and Increases Flights to 19 Destinations in the Caribbean, Central America and Mexico for Winter Sun-Seekers
02 Oct United Airlines Plans to Increase Service on More than 40 Caribbean and Mexican Beach Routes in November
09 Sept United Airlines Strengthens Global Network, Adding New Nonstops to Africa, India and Hawaii
04 Sept United Strategically Adds Limited Capacity to October Schedule
18 Aug United Airlines Doubles Service Between San Francisco and Shanghai
12 Aug Adjusting to Customer Demand, United Adds New Nonstop Service to Florida
31 July United Airlines Plans to Resume Service on More Than 25 International Routes in September post
01 July - From UA Hub, United Airlines Adds Nearly 25,000 Flights in August , post 2888
09 June -- From UA Hub, Summer 2020 route network schedule update

RoutesOnLine reports
20 Nov United mulls additional capacity cuts in the fourth quarter[/utl]
10 Nov
United seeks to take advantage of Thanksgiving holiday demand
19 Oct United adds more Latin America routes
16 Oct United plans ‘aggressive’ competition on transcon routes from JFK
05 Oct United to serve China nonstop, plans more leisure resumptions
02 Oct United NW20 Long-Haul operations as of 02OCT20 post
09 Sept United Airlines adds Africa, India and Hawaii routes
04 Sept United Airlines Sep/Oct 2020 Intercontinental operations as of 04SEP20
13 Aug United targets Florida sunseekers from non-hubs
03 Aug More international routes return to United’s network
01 Aug United August - October 2020 Long-Haul operation changes as of 01AUG20
29 May United NS20 Long-Haul operation changes as of 29MAY20
02 May United 2Q20 Interim Long-Haul and NS20 update as of 0215GMT 02MAY20
02 May United 2Q20 Interim and NS20 Guam / Micronesia Island Hopper update as of 0215GMT 02MAY20
20 April COVID-19: North America market update - all carriers
18 April United NS20 {Summer 2020) Long-Haul operations as of 0400GMT 18APR20


**** The OAG weekly updates are no longer available on airlines.net ****
OAG Changes 3/2/2021: AA+ORD-BIL/FAT/GEG/ONT/SBA; B6+BOI,LGADEN,EWR-ACK/ANU/BQN/MVY/POP/SEA/STT/UVF; DL+CNY/DRO/LNK; NK; WN . post
OAG Changes 2/23/2021:AA In BOS-CMH/TVC,JFK-BOG/CLO/MDE/SCL/SNA,LGA-MCI/MYR/PNS;SY DFWSNA;UA In DENTWF,IADLWB,Out ORDOGS . post
OAG Changes 2/16/2021: AA Add PHX-ACV/BZN/CID/IDA,CLTAZS,DFWIDA,LAX-DRO/MSO,MIA-PBM/TLV; NK +CAKMYR; UA Cut HAV,Add HNLSNA . post
OAG Changes 2/9/2021: AA CLT-JAC/MHH/RNO; AV to ONT; DL Ends Some RDU/CVG/MIA Focus Routes, Adds LAX-IAH/OAK; UA Cuts SMX . post
OAG Changes 2/2/2021: AA DABPHL; AS Cuts EWRSJC,LAXORD,PHLSFO,PAE-BOI/PDX,More; F9 Axes 31 Routes; SY Expands; UA SJT; WN . post
OAG Changes 1/27/2021:3M to GSP; AA JFK-ATH/TLV; DL LGA-EYW/HHH/MYR,JFK-ACK/MVY; F9 New Routes; NK MCO-PAP/SDQ;WN FAT/SBA . post
OAG Changes 1/13/2021: DL Adds SEA-CUN/PVR/SJD,MSP-ESC;UA Adds IAD-ECP/PNS,ORD-FOD/MCW,IAH-SRQ Flights FEB-SEP . post
OAG Changes 1/5/2021: DL Resumes RDU-AUS/JAX/LAS, Ups FLL to 3X;B6 Trims MAR . post
OAG Changes 12/29/2020:B6 Adds EWRATL; DL Returns to JNU/KTN/SIT,SEA-TUS/PSP,BGRLGA,Exits CUNCVG;EI Leaves BDL/PHL
. post
OAG Changes 12/22/2020: Dozens of New Routes AA/B6/F9/NK/UA/WN;AA Exits VCE/MVD/EDI/PRG;BA Exits CHS/PIT/LGWJFK;UA to FAI . post
OAG Changes 12/15/2020:QR Into JFKMXP!;DL Drops CVG-BDL/CLT/MCI/STL,RDU-AUS/CLE/CMH/PIT,LAX-OMA/SAN,INDMCO,BDLCLE;AA Feb . post
OAG Changes 12/8/2020:Q1 Takedown AA/BA/DL/G4/NK/UA;UA Adds ORD-RDM . post
OAG Changes 12/1/2020: DL Cuts JAN More;4B Adds MSL-PNS; G4's New SNA Routes,Adds AZA-HOU (Phoenix-Houston) . post
OAG Changes 11/24/2020:AA Closes HPN/IPT/SWF;AS Adds SAN-SMF;WN Reveals SAV/SRQ Routes,HNL-LGB;DL Moves RSW-LGA to JFK . post
OAG Changes 11/17/2020: DL Guts JAN/FEB;UA Adds DEN-ECP/VPS/PNS/PBI/SRQ,JFK;LA BOG-MIA;CX Ends EWR/IAD/SEA . post
OAG Changes 11/10/2020: DL+MSPSRQ;F9 Out ICTDEN,Some Carib;LH Pauses 7 Routes;NK+SNAPHX;UA Pauses SMX . post
OAG Changes 11/3/2020:STOP THE HAMMERING;WN Suspends 100 Routes Till Mid-MAR;AA +EYW-MCO/TPA,SAVORD;B6 +JFKGEO . post
OAG Changes 10/27/2020: DL PSP-SEA,CUN-CVG/RDU,EYWLGA Daily;UA Adds BER Breaks Curse,Extends Sun Adds;4B BWIORF,EUGPDX . post
OAG Changes 10/20/2020:KEEP IT ROLLING (THE CANCELS);EK Suspends ATHEWR,JFKMXP,DXBSEA;UA Adds IAD-ABE/ERI/Carib,LAXSAP . post
OAG Changes 10/13/2020:ALL QUIET ON THE WESTERN FRONT;ET Switches ABJ for LFW;AM Exits DTWMTY;WN +MIA/MTY/PSP . post
OAG Changes 10/6/2020:UPHEAVAL;B6 Suspends SJC/ONT/BUR,Closes ORH/SWF?;NK Adds CAP;UA Adds JST/VCT;WN Adds Many Routes . post
OAG Changes 9/29/2020:STOP THE BLEEDING!;B6 Adds BDL Routes;DL Adds SLC-ANC,FLL-LAX,PVD Gone till March;UA Adds EWR-OGG . post
OAG Changes 9/22/2020:PSP on everybody;AA Adds PHX-LAP/LTO;DL Exits ORH;UA Suspends HAV . post
OAG Changes 9/15/2020:AI Adds DELEWR,Cuts DELORD;DL Adds Winter LAXRNO;EK Suspends MCO;FI/KL/UA Suspend Long Haul Routes . post
OAG 9/8/2020:OH THE HUMANITY;AA+DAB-DFW/PHL;AM Cuts;DL+LAXSAL,Suspends PVG?;NK Exits IAG/PBG/GSO?;UA Suspends ITH/MHT post
OAG Changes 9/1/2020:AA Adds PHX-BIL/BIS/BNA/CVG/TUL/YYC,CLT-FSD,JFK-SJD;AS to JAC;DL Drops BZN-SEA,Reverses Carib Cuts post
OAG Changes 8/25/2020:Cuts Begin for 21;DL DROPS NUMEROUS ROUTES INTL ROUTES FOR SUMMER 2021, Adds SEA-ONT,MSP-TVC post
OAG Changes 8/18/2020:FALL FALLING;AA/AS/DL Cuts;AC Drops SNAYVR;UA Adds LGA-Florida,SAL-IAD/LAX,DENCYS,IADPQI,IAHTLH post
OAG Changes 8/11/2020:RELATIVE QUIET;9K Cuts Routes;DL AM Swaps,Drops AUS-CVG;BA/WN/NK Cuts;UA New Routes post
OAG Changes 8/4/2020:SEPTEMBER SLIDE;AA Drops LAX-YVR;AM Drops AUS;AS Adds SAN-SBA; post
OAG Changes 7/28/2020:SLOW BLEED;AA Cuts LAX-EUG/FAT/MFR/RDM/SAN/SDF,LGA-TYS,ORD-SCE;DL Drops HAV/TGU/BOS Shrinks Trend for drawdown by DL/AA/WN and UA continues post
OAG Changes for 7/21/2020:AUGUST SINKING;EK Drops EWR-DXB; DL Drops MLI-MSP; Big Cuts for DL/NK has relativity small changes for UA (and AA), much larger changes for DL , NK and B6 post
OAG Changes 7/12/2020:EVOLUTION Some backsliding on previous Aug increases post
OAG Changes 7/5/2020: Significant number of September changes, in addition to previously announced August changes post
OAG Changes 6/28/2020:CALMING SKIES (minimal changes)
OAG Changes 6/21/2020:August Under Fire;...UA Out of SMX (Some August updates)
OAG Changes for 6/14/2020:THE CALM BEFORE? (very few UA changes)
OAG Changes 6/7/2020 July 2020 (mostly North American for UA)
OAG Changes 5/31/2020 (mostly international for UA)

Search | Simple Flying

30 Aug 2020
Change Fees "Are Gone For Good"(Worldwide ex-USA,non-BE),waiver til March2021 for all

Change Fees Are Gone For Good
Originally Posted by UA Insider
The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. And starting on January 1, 2021, any United customer can fly standby for free, regardless of fare type, on a flight departing the day of their travel, a first among U.S. carriers, while MileagePlus® Premier® members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket if a seat in the same ticket fare class is available.

United is also extending its waiver for new tickets issued through December 31, 2020, to permit unlimited changes with no fee. This policy applies to all ticket types issued after March 3, 2020 and is valid for domestic and international travel.

The new change fee policy applies to all standard Economy and Premium cabin tickets for travel within the U.S. 50 states, Puerto Rico and the U.S. Virgin Islands and customers will not be limited in the number of times they adjust their flights.

Additionally, United is giving customers more flexibility to change their flights on the day of their travel so they can head home if a meeting ends earlier or enjoy a few more hours on vacation. With the ability to list for same-day standby for free, customers will now have an option to take a different flight with the same origin and destination airports as their original itinerary if space is available at departure. This enhanced option will be available to all customers for travel within the U.S. and to and from international destinations beginning on January 1, 2021. Customers who want to switch flights will be able to add themselves to the standby list through United’s award-winning mobile app, on united.com or at the airport no later than 30 minutes prior to departure for domestic flights and one hour before departure on international flights.

The carrier is also improving the travel experience for its MileagePlus members including waiving all redeposit fees on award travel for flights changed or cancelled more than 30 days before departure and allowing all MileagePlus Premier members to confirm a different flight on the day of their travel. As a way to thank MileagePlus Premier members for their loyalty, beginning January 1, 2021, all Premier members will be able to confirm a seat for free on a different flight with the same departure and arrival cities as their original ticket. This expanded option will allow MileagePlus Silver members and above to confirm a new seat in the same ticket fare class if space is available. Earlier this year, United announced that it will extend status for MileagePlus Premier and United Global Services® members through January 2022. United also reduced thresholds for Premier qualification by 50 percent for each status level, to make reaching an even higher status tier easier.

For more information on United’s new flexible travel policies, visit https://www.united.com/ual/en/us/fly/travel/change-fee.html.




Change is here. Change fees are gone.We’re permanently getting rid of change fees for most Economy and premium cabin tickets for travel within the United States. This includes Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. Learn more

For all other destinations, change fees are waived through December 31, 2020. See terms and conditions
We’re extending electronic certificatesTo give you more flexibility when you travel, electronic certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020.

This policy change will automatically appear, but it may not be reflected everywhere right away. We’d appreciate your patience as we work to make that happen.
Award flight redeposit fees waived

We’re waiving redeposit fees for award flights issued on or before December 31, 2020, that are canceled at least 30 days before the departure date. You can also change your award flight with no fee. Learn more about changing or canceling your award flight.
International travel advisories and waivers

For more information about international travel: CARES service exemptions for United
United Exemption 042520 FINAL ISSUED.pdf
United Airlines 2nd Exemption_051220_FINAL ISSUED.pdf
latest (tentative) -2020-5-5 Order to Show Cause

Other Resources and Statistics
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COVID19 UA-Schedule {Archive}

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Old Mar 10, 2020, 10:26 am
  #1261  
 
Join Date: Jan 2014
Location: Rochester, MN
Programs: UA Silver, Hilton HHonors Diamond, IHG Plat
Posts: 1,830
Originally Posted by JimInOhio
Chances? It’s 100% or 0%.
I get it post-decision - but trying to get thoughts on an airlines thinking on this whole deal. Also carriers obligation to get you back home on a RT.
Hawkeyefan is offline  
Old Mar 10, 2020, 10:35 am
  #1262  
 
Join Date: Dec 2012
Posts: 159
Sorry, just to confirm if we cancel the flight, can the credit only be used on one flight? Like what if the new flight is cheaper? What happens to the remaining balance?
bdubs7 is offline  
Old Mar 10, 2020, 10:40 am
  #1263  
 
Join Date: Jan 2014
Location: Rochester, MN
Programs: UA Silver, Hilton HHonors Diamond, IHG Plat
Posts: 1,830
Did just speak with a cust. service supervisor regarding our TPAC leaving tomorrow, an award itin. If we canx, would get back all the taxes/fees + E+ upgrade fees. Would still have to pay the mileage redeposit fee which really stinks. I also asked the sup's opinion on whether we should follow thru with international travel and he said although uncertain, he would lean toward canx at this point. I guess I'd have to place some value in that.
Hawkeyefan is offline  
Old Mar 10, 2020, 10:40 am
  #1264  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
Originally Posted by bdubs7
Sorry, just to confirm if we cancel the flight, can the credit only be used on one flight? Like what if the new flight is cheaper? What happens to the remaining balance?
For tickets that were purchased prior to March 3, in most (nearly all) cases, you'll get a travel credit for the difference. For tickets purchased on or after March 3, in most (nearly all) cases, any difference in fare is forfeit. You'd need to check the fare rules to be sure. Look specifically for the word "residual" to see if it is refunded / travel credit issued (good) or ignored (bad; that means UA keeps it).
jsloan is offline  
Old Mar 10, 2020, 11:05 am
  #1265  
 
Join Date: Dec 2012
Posts: 159
Originally Posted by jsloan
For tickets that were purchased prior to March 3, in most (nearly all) cases, you'll get a travel credit for the difference. For tickets purchased on or after March 3, in most (nearly all) cases, any difference in fare is forfeit. You'd need to check the fare rules to be sure. Look specifically for the word "residual" to see if it is refunded / travel credit issued (good) or ignored (bad; that means UA keeps it).
Thanks! where do I find the fare rules? It was purchased before March 3rd. So I'd be able to split the savings on multiple tickets? (I'm planning on cancelling and then rebuying my ticket since the price went down by $500 on a $700 ticket!)
bdubs7 is offline  
Old Mar 10, 2020, 11:08 am
  #1266  
 
Join Date: Feb 2015
Programs: united
Posts: 1,636
United (and the other 2 legacies) have broadened their coronavirus waivers today:

https://www.usatoday.com/story/trave...ty/5002855002/
dilanesp is offline  
Old Mar 10, 2020, 11:08 am
  #1267  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
Originally Posted by bdubs7
Thanks! where do I find the fare rules? It was purchased before March 3rd. So I'd be able to split the savings on multiple tickets? (I'm planning on cancelling and then rebuying my ticket since the price went down by $500 on a $700 ticket!)
You can find the fare rules in a link on your receipt on United.com.

You should end up with a $500 electronic travel credit (ETC), good for one year, for United-operated flights only. ETCs can be used multiple times until they're used up.
jsloan is offline  
Old Mar 10, 2020, 11:26 am
  #1268  
 
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
Originally Posted by gbdbld
HUCA, I called several times to try to get them to waive the redeposit fee but they wouldn't budge. However, they all said I can change the flight to travel within 1 year.
Originally Posted by Hawkeyefan
Did just speak with a cust. service supervisor regarding our TPAC leaving tomorrow, an award itin. If we canx, would get back all the taxes/fees + E+ upgrade fees. Would still have to pay the mileage redeposit fee which really stinks. I also asked the sup's opinion on whether we should follow thru with international travel and he said although uncertain, he would lean toward canx at this point. I guess I'd have to place some value in that.
Disappointing that they seem to be sticking to not-waiving the redeposit fee. I assume that if you want to push out to the future, that they would need space open for the dates that you want (i.e. for partner awards or saver awards). We have award flights in two weeks that we are going to cancel, but I'm going to wait until it gets closer as maybe they will realize that waiving the redeposit fee is the right thing to do.
tods27 is offline  
Old Mar 10, 2020, 11:30 am
  #1269  
 
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,625
With Israel requiring everyone entering the country to quarantine, I expect TLV flights to be suspended for at least the next two weeks.
Austin787 is offline  
Old Mar 10, 2020, 11:32 am
  #1270  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by tys90
So in the case of a BE ticket, they cannot be canceled so the waiver only applies to changes when it comes to BE tickets, is that correct?
Not at all, I was able to cancel a BE ticket this morning and got full residual value for a future itinerary of my choice
Flying Machine is offline  
Old Mar 10, 2020, 11:42 am
  #1271  
 
Join Date: May 2018
Programs: TK Elite, Hyatt Globalist
Posts: 89
I cancelled my ticket last night and the fee was waived automatically online. The problem was that when I tried to rebook the ticket, the website would not price my premium plus legs in R even though it's still available. If I try to book a new ticket, I can still do it. I both called and contacted then via Twitter DM and both claimed that the only way is to keep the cancelled ticket open and buy a new ticket with real money. Does this happen often that the ticket pricing for changing a ticket and for booking a new one is different?
monopod is offline  
Old Mar 10, 2020, 11:43 am
  #1272  
 
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Originally Posted by tr3k
It did, "sort of". No waiver notice or anything, but I called and they did waive the change fee.
DOH!.. I just cancelled YESTERDAY an upcoming Award ticket to AUS/NZ for Wednesday and they of course said "no, there are no plans to waive change fees" and yes that was probably true yesterday and here today, seems it would have been no fee to cancel even if I don't know the future rebooking time.
nmenaker is offline  
Old Mar 10, 2020, 11:48 am
  #1273  
FlyerTalk Evangelist
 
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Originally Posted by Hawkeyefan
So rev tix can get off scott free, but award tix can't. Not buying....
There's no difference. Revenue tickets aren't getting refunds (to original form of payment), only future flight credit. Award tickets are getting the same, no refunds (redeposit), just changes to other flights.
mduell is offline  
Old Mar 10, 2020, 11:56 am
  #1274  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
Originally Posted by monopod
I cancelled my ticket last night and the fee was waived automatically online. The problem was that when I tried to rebook the ticket, the website would not price my premium plus legs in R even though it's still available. If I try to book a new ticket, I can still do it. I both called and contacted then via Twitter DM and both claimed that the only way is to keep the cancelled ticket open and buy a new ticket with real money. Does this happen often that the ticket pricing for changing a ticket and for booking a new one is different?
Is this a one-way, round-trip, or the return segment of a partially-flown ticket? Does it include any segments not operated by UA?

There is no fee to cancel, so I don't know what "the fee was waived automatically" means. The fee would come during the rebook process. Which waiver are you hoping to take advantage of?
jsloan is offline  
Old Mar 10, 2020, 11:56 am
  #1275  
 
Join Date: Apr 2019
Location: MCO
Posts: 384
Data point - after 5 tries, finally an agent waived the redeposit fee with me just asking nicely. So keep trying until you can get someone who is willing to do it. Although each call's hold time has been 60+ minutes...
gbdbld is offline  


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