Write in. Looks like a clear error.

Had a Skywest flight that was originally scheduled on a CRJ. Got an equipment swap to an E175, so that's already an upgrade. The F inventory never populated, and the waitlist was empty.

I inquired at the gate, and the gate agent told me he wasn't sure if the system would let me upgrade "officially" but that he'd cleared it with the cabin crew and that I could sit up front. It seems that he then called up one other 1K and a GS and told them the same thing, because the flight ended up with 3 up front, 9 empty seats, and no (official) list.

It probably would have cleared all the way down to Silver if they'd run the full list. Luckily it was a short flight, and anyway if you book a CRJ and you get an E175, I doubt you can be too upset. But I'm still glad that I asked.

Welcome back to flying!!

Thanks I spent all weekend in a very good mood.

Upgrade list before flight close

Upgrade list after flight close

Was recently on a flight where after boarding, they offloaded a passenger and never cleared the upgrade list. I've had it happen one other time in my many United segments but this time I was #1 on the list and kind of annoyed. Wrote in to 1k voice and they responded very quickly but immediately brushed it off with no compensation.

Suspicious activity on 2095 ORD LAX on 7/14. Unfortunately our 787-10 was downgraded to a 777HD, and my PP seat went with the dodo, but we had 2-4 open seats in first routinely come and go without anyone clearing the list.

Two seats popped up empty right before departure and the flight was always 26/28 so two revenue customers certainly did not get the upgrade they should have.

I might look upfront later to see if any nonrev are seated in the empty seats which would be a shame as the two GA managing the flight seemed to have their act together and handled boarding very well.

How do you know a FA didn�t grab # 1 and # 2 onboard? They are going to risk their jobs to put nonrevs in those seats.

Because from where I�m seated I could see anyone moving up and no one was moved. If they were upgraded, they should appear as cleared on the list and the seats occupied but we�re 90 minutes from landing and the seats are still vacant on the map. If my two roommates finally go to pee I�ll take a look upfront.

Finally a group pee break and on the way back I was able to see not just those two seats but three seats in total were vacant. So not shenanigans but definitely a failure to process the upgrade list properly and IIRC there is a thread to report that.

Maybe they're old Delta GA's using the "You board, You lose" policy.

-RM

I've noticed a change recently with UA and pilot crew rest seats.... It used to be that a particular seat (typically 1A on my EWR-NRT-EWR) flights would be held -- now it seems to be "any" seat to be held open... When I was on EWR-NRT a few weeks ago the crew occupied seat 1D (and removed soneome who was upgraded by mistake from it) -- but they were only there for about 30 minutes after take-off to have a meal.... Same thing happened on the return -- except then I was in 1D -- and 1A was designated open -- they were there twice -- to eat only -- on a 13 hour flight.....

Not saying that is what you saw -- probably just a lazy agent at ORD - -but things aren't working like they used to....

Yesterday, I flew United Express from AVl-EWR. I was first to be upgraded (per United's app).
An upgrade seem like a slam dunk since they were 4+ 1st class seats available right before takeoff.

The upgrade did not happen even though there were multiple available first class seats

I asked the flight attendant If she was aware why I was not upgraded even though I was first (I showed her the United app) She very curtly told me "I have no idea, it's up to the gate agent" and she proceeded to give the first class seats to watch seem like random people and to make matters worse another flight attendant (who wasn't working) took a first class seat

I didn't want to make a big deal as it was a short flight. However it bothers me.

Has this happened to anyone before? For what it's worth - I have 1K status and have for many years

Send a note to 1K Voice and say that it appears that you did not receive a upgrade you were due (if you're absolutely sure of your place on the list and the number of available empty seats). You'll want to provide your mileage plus number, the confirmation number, and the flight number/date. They should be able to investigate the upgrade process and if it was done correctly. You might get some compesnsation if gate agent messed up. Was the door still open when you talked to the FA? If it was, the gate agent could still have been summoned to resolve the situation.

Were you first before boarding started?

to boarding & after the cabin door was closed

Welcome to FT!, Bsd925

General suggestion is if you are at the top of the list and there are multiple open seats is not to board. And tell the GA you will be wait for them to clear upgrades. This is likely a case the GA messed up, too much of a hurry to close out the flight. Unfortunately this sometimes happens and a little proactiveness helps -- something your learn on FT.

FAs will not process upgrades, not their role but once they close the doors, they will certainty let other employees move up.