Last edit by: WineCountryUA
Empty premium cabin seats (Business/First) even with non-empty waitlist (CPU/PlusPts)
#92
FlyerTalk Evangelist




Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,320
#93
FlyerTalk Evangelist




Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,625
#95


Join Date: Apr 2011
Programs: UA 1K
Posts: 110
Twice in the past year I've been upgraded after boarding, and no one bothered to come back to let me know. In both cases I assumed I would not be upgraded as the front cabin had checked in full, and the door had been closed, so I didn't think to check. The flight attendants didn't seem concerned to be taking off with empty seats in F. If this has happened to me twice, maybe it happens all the time? Could be what happened in this case.
#96
FlyerTalk Evangelist




Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,320
Recently experiencing some weirdness going on with upgrade lists.
Yesterday flight I was #3 on the list with 10 out of 12 booked.
2+ hours before the flight, I got a text that I have been upgraded.
List then showed myself plus 3 others as upgraded, and now 11 out of 12 booked.
Flight took off with 2 empty FC seats, and 10+ uncleared on the upgrade list.
I was pretty sure a similar thing happened a month or so ago, but wasn't paying enough attention to swear to it -- Placement on the list showing I would miss the upgrade, then getting cleared with room to spare.
Yesterday flight I was #3 on the list with 10 out of 12 booked.
2+ hours before the flight, I got a text that I have been upgraded.
List then showed myself plus 3 others as upgraded, and now 11 out of 12 booked.
Flight took off with 2 empty FC seats, and 10+ uncleared on the upgrade list.
I was pretty sure a similar thing happened a month or so ago, but wasn't paying enough attention to swear to it -- Placement on the list showing I would miss the upgrade, then getting cleared with room to spare.
#97


Join Date: Jul 2008
Location: IAH, YYC
Programs: UA 1K
Posts: 848
Heres a new one for me. Upgrade on this flight cleared yesterday for me. Was just browsing the flight status after I boarded and noticed 3 seats were available, with quite a long upgrade list.
kinda odd that they wouldnt clear the list before boarding but whatever. Anyways, now Im sitting up front in 3D with an empty seat next to me and an empty row behind. They never bothered to clear the list at all. Sure enough they closed the flight and then everyone else on the list disappeared.
its only a one hour flight but still I cant understand why this wouldnt have been done.
Flight number removed because I dont want anyone getting in trouble.




kinda odd that they wouldnt clear the list before boarding but whatever. Anyways, now Im sitting up front in 3D with an empty seat next to me and an empty row behind. They never bothered to clear the list at all. Sure enough they closed the flight and then everyone else on the list disappeared.
its only a one hour flight but still I cant understand why this wouldnt have been done.
Flight number removed because I dont want anyone getting in trouble.




#98
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,516
They either didn't process the upgrade list because of some operational reason (in which case they won't get in trouble if someone looks into it), or they did n
t do their job properly and should be retrained, reprimanded, etc.
t do their job properly and should be retrained, reprimanded, etc.
#99
A FlyerTalk Posting Legend




Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 46,752
Heres a new one for me. Upgrade on this flight cleared yesterday for me. Was just browsing the flight status after I boarded and noticed 3 seats were available, with quite a long upgrade list.
kinda odd that they wouldnt clear the list before boarding but whatever. Anyways, now Im sitting up front in 3D with an empty seat next to me and an empty row behind. They never bothered to clear the list at all. Sure enough they closed the flight and then everyone else on the list disappeared.
its only a one hour flight but still I cant understand why this wouldnt have been done.
Flight number removed because I dont want anyone getting in trouble.
kinda odd that they wouldnt clear the list before boarding but whatever. Anyways, now Im sitting up front in 3D with an empty seat next to me and an empty row behind. They never bothered to clear the list at all. Sure enough they closed the flight and then everyone else on the list disappeared.
its only a one hour flight but still I cant understand why this wouldnt have been done.
Flight number removed because I dont want anyone getting in trouble.
#100


Join Date: Jul 2008
Location: IAH, YYC
Programs: UA 1K
Posts: 848
I understand the sentiment but respectfully, Im not going to do that.
We all make mistakes in our job from time to time or have a bad day. And in this case the only consequence is BRI, R had to sit in an economy plus seat instead of a first class seat for a 1 hour flight on an ERJ. If I was BRI, R, I would be mildly annoyed but not much beyond that.
If this was a Polaris flight or a longer domestic route then yes I would probably name / shame / complain.
We all make mistakes in our job from time to time or have a bad day. And in this case the only consequence is BRI, R had to sit in an economy plus seat instead of a first class seat for a 1 hour flight on an ERJ. If I was BRI, R, I would be mildly annoyed but not much beyond that.
If this was a Polaris flight or a longer domestic route then yes I would probably name / shame / complain.
#101


Join Date: Jun 2005
Programs: UA GS, *G, Bonvoy AMB & LTP, HH Diamond, Platinum Blockbuster, GameStop, several library cards
Posts: 1,327
Curious, whats the 1K Voive? Is there a GS Voice?
#102
Flyertalk Evangelist, Moderator: United Airlines MileagePlus


Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,045
Awkward mod note: Not sure if this thread is intended as "empty seats despite people who should have been UGed" or "empty seats even after all CPUs clear" -- historically it has covered both, so I'll leave this in here.
MSP remains such a sad/weird market for United. Monday morning 739 MSP-EWR is almost completely full, but had 2 assigned in E+ and 3 empty in F with no revenue pax on the waitlist before standbys cleared. Three NRSA flew up front.
MSP remains such a sad/weird market for United. Monday morning 739 MSP-EWR is almost completely full, but had 2 assigned in E+ and 3 empty in F with no revenue pax on the waitlist before standbys cleared. Three NRSA flew up front.
#103
FlyerTalk Evangelist



Join Date: Oct 2003
Location: Floating around
Programs: UA Plat (1MM), DL Gold (1MM), Marriott LTT
Posts: 11,184
Awkward mod note: Not sure if this thread is intended as "empty seats despite people who should have been UGed" or "empty seats even after all CPUs clear" -- historically it has covered both, so I'll leave this in here.
MSP remains such a sad/weird market for United. Monday morning 739 MSP-EWR is almost completely full, but had 2 assigned in E+ and 3 empty in F with no revenue pax on the waitlist before standbys cleared. Three NRSA flew up front.
MSP remains such a sad/weird market for United. Monday morning 739 MSP-EWR is almost completely full, but had 2 assigned in E+ and 3 empty in F with no revenue pax on the waitlist before standbys cleared. Three NRSA flew up front.
-RM
#104



Join Date: Feb 2010
Location: MSP
Programs: UA 1K, QR Gold, DL Plat, AC 25
Posts: 4,474
Awkward mod note: Not sure if this thread is intended as "empty seats despite people who should have been UGed" or "empty seats even after all CPUs clear" -- historically it has covered both, so I'll leave this in here.
MSP remains such a sad/weird market for United. Monday morning 739 MSP-EWR is almost completely full, but had 2 assigned in E+ and 3 empty in F with no revenue pax on the waitlist before standbys cleared. Three NRSA flew up front.
MSP remains such a sad/weird market for United. Monday morning 739 MSP-EWR is almost completely full, but had 2 assigned in E+ and 3 empty in F with no revenue pax on the waitlist before standbys cleared. Three NRSA flew up front.
#105
Flyertalk Evangelist, Moderator: United Airlines MileagePlus


Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,045
In the same vain as EWR is "such a weird market" for DL. UA won't be grabbing much OD traffic out of MSP with the massive DL fortress. I'd imagine the same is true for DL. No doubt you can find "a" flight with an empty FC seat on DL out of EWR but those would be super few & far between just like UA ex-MSP.

But for comparison, UA used to fly LAX-MSP with E75s, and that route was a common source of domestic op-ups until it got cut.



