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UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile

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Old Jun 29, 2022, 11:33 am
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united.com/preordermeals

Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)

Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.

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UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile

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Old Sep 16, 2023, 11:17 am
  #226  
 
Join Date: Dec 2002
Location: SFO
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Got the mail re: preorder, tried asking for AVML (SFO-SIN, Polaris), failed with "we couldn't complete your request. Please try again later".

Had to call in to confirm they have the request made at booking.
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Old Sep 17, 2023, 8:23 am
  #227  
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Originally Posted by narvik
Likely that United just provisions ~16 meals each of the three choices on a 789 (for instance)
It's actually worse than that, because they don't provision equally - there may be 5 salmon, 10 pasta, and 33 short rib.
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Old Sep 17, 2023, 4:47 pm
  #228  
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Flying single-aisle coach (probably) HNL-SFO Thursday morning. Pre-order snack items / booze shown, but not Bistro on Board. BoB used to show up, but frequently or always ex-HNL (paraphrasing) "not available for pre-order but may be available on flight". Which they were. Maybe UA's solution to the problem was just to remove BoB altogether from pre-order page?
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Old Sep 17, 2023, 5:01 pm
  #229  
 
Join Date: Oct 2013
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Originally Posted by IAH-OIL-TRASH
Flying single-aisle coach (probably) HNL-SFO Thursday morning. Pre-order snack items / booze shown, but not Bistro on Board. BoB used to show up, but frequently or always ex-HNL (paraphrasing) "not available for pre-order but may be available on flight". Which they were. Maybe UA's solution to the problem was just to remove BoB altogether from pre-order page?
I didn't see BoB as a pre-order option recently on SFO-OGG (widebody) either. Snacks only.
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econ is online now  
Old Sep 17, 2023, 9:35 pm
  #230  
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Originally Posted by econ
I didn't see BoB as a pre-order option recently on SFO-OGG (widebody) either. Snacks only.
I’ve never seen any fresh food items in Y as per-order - just snacks. Which makes it mostly useless.
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Old Sep 18, 2023, 12:39 am
  #231  
 
Join Date: Mar 2014
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Originally Posted by econ
I didn't see BoB as a pre-order option recently on SFO-OGG (widebody) either. Snacks only.
I'm confused. You're seeing pre-order on a domestic widebody? UA claimed that would start August 1, but I've not seen it on any of my last 5 flights since August 1.
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Old Sep 18, 2023, 10:08 am
  #232  
 
Join Date: Oct 2013
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Originally Posted by bluedemon211
I'm confused. You're seeing pre-order on a domestic widebody?
That’s correct. To be clear, this was in Y.
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Old Sep 18, 2023, 4:40 pm
  #233  
 
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Originally Posted by econ
That’s correct. To be clear, this was in Y.
Ah thanks, got it. I didn't think it would take UA this long to bring pre-order to domestic wide-body service. This is not rocket science UA. You have the best mobile App in the industry, so clearly it has nothing to do with connectivity. It must be an inability/unwillingness to invest in the planning side of the process. Much easier to just "load 'em up and let the FA's sort out things at 35,000 feet". This is not what "good looks like".
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Old Oct 6, 2023, 9:31 am
  #234  
 
Join Date: Jun 2006
Location: SJC
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These sound delicious


FT say I must
enter at least five full words
to post this screenshot
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Old Oct 6, 2023, 10:43 am
  #235  
 
Join Date: Apr 2009
Location: Houston
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Originally Posted by jd2000
FT say I must
enter at least five full words
to post this screenshot
No extra credit for haiku
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Old Oct 7, 2023, 5:36 pm
  #236  
 
Join Date: Apr 2001
Location: Central New Jersey
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Posts: 691
Was able to pre-order

We’re going EWR-FCO and got pre-order email on UA40 (787-10). It let us and friend pick food so now we’ll see if they actually load what we ordered. Choices look decent.


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Old Oct 12, 2023, 6:07 pm
  #237  
 
Join Date: Apr 2009
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Got my new edition burger today, but guy across the aisle didn’t get his glass noodle salad. Overheard lady behind me getting compensated for something, but it was ground staff who came aboard, so not necessarily food.
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Old Oct 12, 2023, 7:54 pm
  #238  
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Join Date: Feb 2004
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goalie-parents are flying SFO-BWI on Tuesday, October 17th and received the pre-order e-mail this morning.

Forwarded it to me for choosing and I chose the Belgian waffle for goalie-dad and the ricotta filled crepe for goalie-mom*

*and now hoping to stay in the will
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goalie is offline  
Old Oct 12, 2023, 8:16 pm
  #239  
 
Join Date: Apr 2009
Location: Houston
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Originally Posted by goalie
goalie-parents are flying SFO-BWI on Tuesday, October 17th and received the pre-order e-mail this morning.

Forwarded it to me for choosing and I chose the Belgian waffle for goalie-dad and the ricotta filled crepe for goalie-mom*

*and now hoping to stay in the will
good luck mum & dad. And goalie
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Old Oct 17, 2023, 7:55 pm
  #240  
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Join Date: Feb 2004
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Originally Posted by goalie
goalie-parents are flying SFO-BWI on Tuesday, October 17th and received the pre-order e-mail this morning.

Forwarded it to me for choosing and I chose the Belgian waffle for goalie-dad and the ricotta filled crepe for goalie-mom*

*and now hoping to stay in the will
Looks like I’m still in the will-barely but still in the will
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