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Old May 1, 2021, 4:06 pm
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This is an archive thread, the active thread is "Dynamic Award Pricing" by UA; questions, experiences, .... {Archive}

Award travel updates

Introducing a broader range of award prices

Updates to award travel are on the horizon. For flights on or after November 15, 2019, we’ll no longer publish an award chart listing the set amount of miles needed for each flight.

The details:
  • Some award prices will be lower than what’s currently published in our chart. You may have already seen these prices, and you’ll be able to get them immediately.
  • Other award prices may be higher than what you see today, especially if you’re traveling at a popular time. These prices will take effect immediately for travel November 15 or after.
  • Starting November 15, we’re removing close-in fees, so you won’t be charged the extra fee of up to $75 for booking last-minute award travel.
  • A flexible award travel calendar is available on united.com or in our app.

Frequently Asked Questions

  • What is changing?

    For travel on or after November 15, we will no longer publish an award chart listing the set amount of miles needed for award flights. Award pricing will now fluctuate based on a variety of factors, including demand. Additionally, starting November 15, we will no longer charge a fee of up to $75 for award flights booked within 21 days of departure.
  • When will these updates take effect?

    The award pricing changes apply immediately to flights on or after November 15, 2019. Until then, award prices will be the same as or lower than what’s currently published in our award chart.
  • How many miles will I need for award travel after November 15?

    Award prices will now fluctuate based on a variety of factors. Some air awards will be available for less than what’s listed in our chart, which you may have already noticed. After November 15, award prices may also be higher, especially if you’re traveling at popular times. Use our flexible award calendar to get a monthly view of the award prices for a specific destination.
  • Why are you making these changes?

    Increasing award prices for the most in-demand flights allows us to offer better returns for our shareholders. If your award travel is flexible, these updates will help you make the most of your miles.
  • How will these updates affect award travel availability?

    United MileagePlus members with Premier® status and qualifying United Chase Cardmembers can continue to book award travel without blackout dates. For other members, most award flights that are available today will continue to be available after these updates take effect.
  • Do the lowest-priced awards have any extra flight restrictions?

    No. Our lowest priced awards do not have any added restrictions; the fare rules for all award travel apply.
  • How can I find the lowest priced award for my travel?

    The award calendar on united.com or in our app will continue to show the lowest available price for your destination.
  • Will I earn miles on my flight if I book an award?

    No. As with current award bookings, award travel in the future will not be eligible to earn miles with MileagePlus or any other loyalty program.
  • What if I need to change my existing award?

    If you need to change your award ticket, you will be issued a new ticket for which new pricing and additional fees may apply.
  • What if I purchase a close-in award before November 15

    The close-in booking fee will still apply to all tickets booked within 21 days of departure prior to November 15, 2019. We will not refund fees paid prior to November 15, even if travel occurs on or after November 15.
https://www.united.com/ual/en/us/fly...l-updates.html


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"Dynamic Award Pricing" by UA; questions, experiences, .... {Archive}

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Old Apr 23, 2022, 7:05 am
  #2071  
 
Join Date: Feb 2001
Location: Los Angeles, USA
Programs: UA Plat-2MM, Marriott Life Titanium, Hyatt something
Posts: 1,888
Saver awards back to normal

It looks like they fixed the issue that was causing high mileage amounts for saver awards. I checked a bunch of domestic routes and they all are pricing saver awards at the previous levels now. I didn’t check international.

Last edited by LAX UA 1K; Apr 23, 2022 at 8:20 pm
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Old Apr 23, 2022, 7:15 am
  #2072  
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Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,054
Originally Posted by SPN Lifer
My wife redeemed this route in early April with less than ten days advance booking for 24.6K miles.

The return is now mostly 40K (!), except for 35K during a few days in early June.
Originally Posted by LAX UA 1K
It looks like they fixed the issue that was causing high mileage amounts for saver awards. I checked a bunch of domestic routes and they all are pricing saver awards at the previous levels now. I didn’t check Internalional.
Yes. Thank you. MNL-GUM-SPN is now 40K miles on most days, but with a few Saver award dates of 22.5K.

So the issue becomes, how much more rare will Saver awards now be?
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Old Apr 23, 2022, 9:35 am
  #2073  
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Join Date: Aug 2005
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Originally Posted by LAX UA 1K
It looks like they fixed the issue that was causing high mileage amounts for saver awards. I checked a bunch of domestic routes and they all are pricing saver awards at the previous levels now. I didn’t check Internalional.
oh thank goodness! Yes, back to 'normal' INTL as well. TATL is back to 60k in I/IN. Phhhh ... good
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Old Apr 23, 2022, 9:44 am
  #2074  
 
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
Originally Posted by cfischer
oh thank goodness! Yes, back to 'normal' INTL as well. TATL is back to 60k in I/IN. Phhhh ... good
Yes I was looking to book a trip for my wife back from Tokyo for May 2 and this morning the miles required is back to normal -- the glitch in the UA matrix has been patched...
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Old Apr 23, 2022, 10:19 am
  #2075  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,452
Whew... thankful this was just a false alarm
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Old Apr 23, 2022, 11:32 am
  #2076  
 
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 417
The short Island Hopper legs are now back to 8k miles, too. Looks like I might better book some before they raise prices again.
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Old Apr 23, 2022, 11:38 am
  #2077  
 
Join Date: Feb 2001
Location: Los Angeles, USA
Programs: UA Plat-2MM, Marriott Life Titanium, Hyatt something
Posts: 1,888
Originally Posted by SPN Lifer
So the issue becomes, how much more rare will Saver awards now be?
For X/XN at least, inventory seems to be driven from the paid fare classes. As the lower paid classes are available, XN and then X become available, although there is not an exact match to the revenue buckets.

Sometimes the low revenue buckets don’t have a published fare but they still drive X/XN.
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Old Apr 23, 2022, 5:01 pm
  #2078  
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Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
PVG-SFO is back to 35K miles for XN.

It was 47.5K two days ago.

I hope it's a false alarm??
kb1992 is offline  
Old Apr 23, 2022, 6:38 pm
  #2079  
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Join Date: Dec 2002
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Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
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Australia nonstops are back to 100k economy/200k business after the unexpected fire sale. I guess that is the new normal.

for Aspen I’m seeing a range of 25k-43k depending on peak dates and times (though 12.5k for off peak). That is similar to what I saw 2 years ago. Definitely dynamic reflection of the underlaying cash prices.
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Old Apr 23, 2022, 6:54 pm
  #2080  
 
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
Originally Posted by Boraxo
Australia nonstops are back to 100k economy/200k business after the unexpected fire sale. I guess that is the new normal.

for Aspen I’m seeing a range of 25k-43k depending on peak dates and times (though 12.5k for off peak). That is similar to what I saw 2 years ago. Definitely dynamic reflection of the underlaying cash prices.
@Boraxo - There are some deals still out there -- I picked a random day in November -- 11/21 -- and tried a search from SFO-SYD -- if you want to connect in LAX you can fly in J for 80k (but Y to LAX - no biggie).... Also I've noticed the sort feature is truly broken -- I always scroll to the bottom and display all flights, then ask it to sort - and even that doesn't always work...
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Old Apr 23, 2022, 8:52 pm
  #2081  
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Join Date: Aug 2005
Location: BOS/EAP
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Posts: 32,063
Originally Posted by bmwe92fan
@Boraxo - There are some deals still out there -- I picked a random day in November -- 11/21 -- and tried a search from SFO-SYD -- if you want to connect in LAX you can fly in J for 80k (but Y to LAX - no biggie).... Also I've noticed the sort feature is truly broken -- I always scroll to the bottom and display all flights, then ask it to sort - and even that doesn't always work...
not a deal. Std. US-OZ is 80k. Been available for a long time. Booked many of these. 60k was a deal; 80k is just std. I/IN that you are either able to find/book ... or not
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Old Apr 24, 2022, 8:15 pm
  #2082  
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Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Originally Posted by bmwe92fan
@Boraxo - There are some deals still out there -- I picked a random day in November -- 11/21 -- and tried a search from SFO-SYD -- if you want to connect in LAX you can fly in J for 80k (but Y to LAX - no biggie).... Also I've noticed the sort feature is truly broken -- I always scroll to the bottom and display all flights, then ask it to sort - and even that doesn't always work...
Thanks. Alas my dates are pretty fixed (due to school vacations) and those seats appear to be gone. But will keep checking.

AFAIK the "sort" function has been FUBAR for a # of months. Heck the newest "enhanced" landing page is almost completely useless to me. thankfully I have found that if I do a "change search" after the initial query query that will often send me back to the old familiar list of results with the 30-day calendar and a sort function that usually works (but not always)
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Old May 5, 2022, 11:31 am
  #2083  
 
Join Date: Jul 2002
Location: Ohio, USA
Programs: UA - MM/Lifetime Gold
Posts: 122
Award seat "miles" gone through the roof

If there is already another thread [I'm assuming there is] can someone please direct me to it? I have not been on here for a year or so due to non-travel re:Covid, just now getting back into the travel mode. I am shocked at the increase in miles for award seats for almost any overseas travel. I used to think that Delta and American were the worst, but United is right up there with the cost of an economy seat. Or, if there are any economy seats available, the lay-over is often 8-11 hours in either IAD or EWR. As a recent retiree I thought I would be able to use my 805,000 miles to get me to many places over the next few years, but with seats to Europe in economy going for as high as 60-70K one way, that will be eaten up fairly quickly. . I used to encourage friends and family to grab a few Chase CC for the miles, but no longer a viable option. Glad I was able to burn more than 1.3 million miles over the years taking my family of 6 to places like Hawaii, Alaska, Cancun, London, Paris, Cairns, Hong Kong, Tokyo, Athens, Singapore, in economy all for 30-50-80K p/p R/T. In the past, when the pundits on here advised us to burn our miles as they were headed for devaluation, I didn't really believe it would happen, or so soon..... Any suggestions or ideas?
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Old May 5, 2022, 11:37 am
  #2084  
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Location: 4éme
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Welcome to summer post Covid restrictions travel!
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Old May 5, 2022, 11:45 am
  #2085  
 
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
The time to buy or redeem miles for tickets was a few months ago when fares were reasonable and mid-April one-week 60K one way Business Class awards to many Asia and Oceania destinations.

Fares have gone far above pre-pandemic levels in the past month.
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