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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Aug 26, 2021, 7:55 pm
  #2161  
 
Join Date: Oct 2020
Location: ORD
Programs: Bonvoy Titanium
Posts: 211
Anyone been to MCO lately? I know it's not the most amazing lounge but I'm just wondering how the food options are looking, esp in the morning.
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Old Aug 27, 2021, 5:15 am
  #2162  
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Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Originally Posted by andy_dangg
Anyone been to MCO lately? I know it's not the most amazing lounge but I'm just wondering how the food options are looking, esp in the morning.
I was there a while back. Typical food offerings for a non-hub location. Hard-boiled eggs, yogurt, bagel, fruit, etc.
The desk staff was really, really good.
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Old Aug 27, 2021, 11:33 am
  #2163  
 
Join Date: Aug 2013
Location: San Francisco
Programs: UA Platinum, DL Gold, Marriott Gold
Posts: 30
I was in the MCO lounge a couple of weeks ago. I was there around noon so not sure of the breakfast offerings. I saw chicken salad with flat bread and some kind of quinoa salad as more substantial offerings. Ritz cheese crackers, fruit and vegan brownies and a few other nibbles. The vegan brownie was pretty tasty if you like chocolate.
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Old Aug 27, 2021, 7:04 pm
  #2164  
 
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Originally Posted by goodeats21
I was there a while back. Typical food offerings for a non-hub location. Hard-boiled eggs, yogurt, bagel, fruit, etc.
The desk staff was really, really good.
Yes, the UC MCO desk staff are among the very best !
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Old Aug 27, 2021, 8:47 pm
  #2165  
Suspended
 
Join Date: Aug 2021
Programs: UA1k
Posts: 60
Originally Posted by SFO1974
I was in the MCO lounge a couple of weeks ago. I was there around noon so not sure of the breakfast offerings. I saw chicken salad with flat bread and some kind of quinoa salad as more substantial offerings. Ritz cheese crackers, fruit and vegan brownies and a few other nibbles. The vegan brownie was pretty tasty if you like chocolate.
yum Brownies.
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Old Aug 27, 2021, 8:49 pm
  #2166  
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Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,054
This currently is my favorite thread in the entire FlyerTalk UA Forum. I can hardly wait to hear about the GUM United Club opening.

Originally Posted by SFO1974
The vegan brownie was pretty tasty if you like chocolate.
What would a non-vegan brownie include? Bacon brownies, for example?
lincolnjkc and kirkwoodj like this.
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Old Aug 27, 2021, 8:57 pm
  #2167  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Originally Posted by SPN Lifer
... What would a non-vegan brownie include? ....
eggs, butter, greasing the pan, ...
WineCountryUA is offline  
Old Aug 28, 2021, 7:26 am
  #2168  
 
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,393
I'm currently in the MCO club. I'm unable to upload images at the moment, but they have hard boiled eggs, fresh fruit (Whole and pre-cut), yogurt, Jimmy Dean sandwiches and burritos, and pastries. Bar is not yet open, so all there is to hydrate are coffee, tea, and water.

I'll try and upload pics later if I can figure my bug out.

Edit: Pictures Uploaded. My originals were original size and too large for FT.
Also, not pictured were cold cereal, milk, and oatmeal.


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Last edited by phkc070408; Aug 30, 2021 at 2:53 am Reason: Added Photos and non-shown items
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Old Aug 28, 2021, 1:09 pm
  #2169  
 
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
Any word on PDX and SEA? Gate agent at SEA last week had no news, listed as Sept on the Wiki. At least in SEA there is a priority pass The Club next door…
cmculp is offline  
Old Aug 28, 2021, 4:31 pm
  #2170  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
They didn't offer anything when I checked in at SFO rotunda, but I asked, "Do I get anything for being in Polaris?" and then he stamped (with today's date) and handed me this card.

I redacted out the card number, which seems to be unique.

Additionally, I had picked 1L on the 789, in hopes of a Polaris swap. By the time I was confident that wouldn't happen, there were no "middle" seats left. I asked at the UC CS desk if there were any (the app wasn't being sane - showed two open on the map but the upgrade list said there were four), and she said no. I then asked if anyone failed to check in, if I could get one. She put a note on either my PNR or the flight for the GA to see.

Well apparently that wasn't necessary, because at T-61, she paged me in the UC, and had a nice new BP with 1E on it. Absolutely outstanding service.

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Old Aug 28, 2021, 8:17 pm
  #2171  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Originally Posted by Kacee
You've got the fat, salt, processed carbs, and alcohol, but I'm not seeing the sugar. Need to add some Oreos or gummies.
Processed food usually means added sugar. I'm sure all those items have sugar in some form.
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Old Aug 29, 2021, 2:11 pm
  #2172  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,924
Any updates on ATL, DCA or RDU? Only two days left in August!
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Old Aug 30, 2021, 10:04 am
  #2173  
 
Join Date: Oct 2018
Location: Waiting for a gate at EWR
Programs: UA 1K
Posts: 105
Originally Posted by TWA Guy
Any updates on ATL, DCA or RDU? Only two days left in August!
RDU reopened as of this morning
kirkwoodj likes this.
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Old Aug 30, 2021, 12:57 pm
  #2174  
 
Join Date: Oct 2001
Location: San Antonio, USA
Programs: UA 1K, HHonors Diamond
Posts: 596
I’m getting ready to see if DCA is open. Just landed after a go around. Fun.
fed planner is offline  
Old Aug 30, 2021, 1:09 pm
  #2175  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Originally Posted by aero219
RDU reopened as of this morning
And ATL per UA, making 32 of 38 planned reopenings
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B44 and near Gate B32)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Los Angeles (near Gate 71A)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74 and near Gate C93)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4 and near Gate F11)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
This United Club location is open with temporarily reduced hours:
  • Las Vegas (between Gates D33 and D35)
DCA is the only August reopening not yet accomplished
WineCountryUA is offline  


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