Nov 2, 2019, 11:43 pm
Last edit by: zebranz
So, is anything happening with this? Just curious (Oct 3, 2019)
If you paid cash for a lifetime Club membership and would like to join a potential class action due to this material change, please post your username here:
ctownflyer
hog Heaven
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If you received a lifetime Club membership from the UA MM program and would like to join a potential class action, please post your username here:
deek
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seacarl
Related thread: Club member/one-time pass access changes Nov 1, 2019 (same day BP on UA or partner) Original thread -- focused on the basic access issue, most lifetime membership posts have been moved to this lifetime thread
If you paid cash for a lifetime Club membership and would like to join a potential class action due to this material change, please post your username here:
ctownflyer
hog Heaven
AAdmiral
nsx + 1
RichardInSF
Sykes
soartoday
lax2jfk2lax
libuser + 1
Xyzzy + 1
Buster CT1K
1K Student
Elitefreak
flyer austin + 1 (wiki-restricted member, added by IAH-OIL-TRASH)
Radonc1 + 1 (not a FT member but has LT membership)
Halo117
mikey
Mnmag
Vulcan
lateacher
kmersh
MazdaMP
bajong
sandiego1k
thesilb
HnlJay
nachosdelux
wtigerFF
a1bengal
benolaa
LeslieandDiane
SPN Lifer +1
YRKInsider
texd
IAHtraveler
nzpilot
zebranz
If you received a lifetime Club membership from the UA MM program and would like to join a potential class action, please post your username here:
deek
honmani2
lax2jfk2lax (recd 2nd lifetime for hitting 2MM which I gifted)
seacarl
Related thread: Club member/one-time pass access changes Nov 1, 2019 (same day BP on UA or partner) Original thread -- focused on the basic access issue, most lifetime membership posts have been moved to this lifetime thread
Lifetime Member Edition: UC access changes Nov 1, 2019 (same day BP on UA or partner)
Apr 6, 2022, 4:10 pm
#1247
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
As to the latter - it splits into two outcomes. Lifetime deals generally become either spectacularly good ... or bad.
Apr 6, 2022, 4:20 pm
#1248
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Let's keep the focus here on the Lifetime UC membership issue, service to SEA is a different issue, as would service changes to any other airport.
WineCountryUA
UA coModerator
WineCountryUA
UA coModerator
Apr 6, 2022, 4:22 pm
#1249
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
I have a lifetime membership and for me it worked out spectacular - saved me literally thousands of dollars. It doesn't do me much good nowadays as a lifetime GS I get free membership into the club - the lifetime membership only helps if I have a guest.
Apr 6, 2022, 4:30 pm
#1250
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,671
Apr 6, 2022, 4:35 pm
#1251
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Apr 6, 2022, 4:57 pm
#1253
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
And the semi-amusing this is that I've done the opposite in the past, used other airline lounges while flying UA. Even in SEA when AS's lounge had craft beers and better food. But also places like SLC RDU PBI BNA where for whatever reason I had access to OAL lounge while flying UA. So it cuts both ways and it's a cutback to lose flexibility.
I still have plenty of loyalty to UA and I would give them more business if it fit my travel. I think it will in the future. It feels funny to be accused of not being a supporter or loyalist when I have been with the airline through thick and thin over 40+ years. One of my most melancholy memories is traveling on the final UA 876 NRT-SEA that was treated as a non-event by almost everyone except that I think one of UA's best Richard Pedersen met me on the jetway disembarking in SEA.
Apr 6, 2022, 6:27 pm
#1254
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
The Lifetime UC membership could very easily get buried with comments on services changes as have many other threads. The Lifetime UC membership issue is an important issue to some and deserves to have a focus thread without getting into the other issues which have their threads. So now that folks have had their say, future non-Lifetime UC membership posts will be removed
WineCountryUA
UA coModerator
WineCountryUA
UA coModerator
Apr 6, 2022, 6:33 pm
#1255
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
The bottom line is that UA did something that was morally questionable at best, and possibly in violation of any t&c’s which may have been in place at any point when they sold any lifetime memberships to any customers. Absent of written proof from such customers, UA is free to act in good faith — or not. Thus far they have chosen the latter. Hopefully they will re-consider their position, and make the determination that their competitors have made: It is a bad faith gesture to change the access rules for lifetime members who bought in under more favorable access terms. And, it makes them look like a greedy corporation that is out to s*$#w the consumer.
Apr 6, 2022, 8:02 pm
#1256
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,671
No way for me to know that, though I have never received any other favors from UA for that.
Being GS and having a valid argument living in CLE and having bought a pass not that long before the dehubbing was likely more helpful. As was being the first to raise the issue with UA higher-ups, which led to a year of back and forth discussion before being offered CLE access only before a final decision was made after the change went into effect.
Being GS and having a valid argument living in CLE and having bought a pass not that long before the dehubbing was likely more helpful. As was being the first to raise the issue with UA higher-ups, which led to a year of back and forth discussion before being offered CLE access only before a final decision was made after the change went into effect.
Apr 7, 2022, 8:25 am
#1257
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,044
[ T]he most bizarre part of this is the consistent defense of a rather indefensible, utterly dishonest action by the airline which that is wholly inconsistent with that of their competitors. Most people on here argue in favor of positive customer service and holding the airline accountable.
As to the lifetime membership, it would be easy for UA to exempt lifetime members from the flight requirement. People on annual memberships can expect these kinds of terms to change on renewals. There isn't the same opt-out for lifetime. And saying that you benefited for 28 years is irrelevant. It's a lifetime membership, not a 30 year membership. And the odds are some of us die, and the rest get to keep enjoying the benefits. And it's not a question of damages, but performance.
Here is the thing - this is going on 3 years.
If it bothers people that much - and it seems that it does - then get a checkbook out - get a lawyer - and sue. You don't need a class action.
Internet posts will not get the desired results.
I think the lesson learned - don't buy anything lifetime. It rarely works out.
If it bothers people that much - and it seems that it does - then get a checkbook out - get a lawyer - and sue. You don't need a class action.
Internet posts will not get the desired results.
I think the lesson learned - don't buy anything lifetime. It rarely works out.
Naming and shaming United Airlines for their reprehensible conduct in this matter may well be the most productive avenue for success.
I’ve whined quite a bit on this thread, but have not been in a position yet to access a UC while on another non-partner airline after this change went into effect. But, there have been occasions prior to the change when I have.
The bottom line is that UA did something that was morally questionable at best, and possibly in violation of any t&c’s which may have been in place at any point when they sold any lifetime memberships to any customers. Absent of written proof from such customers, UA is free to act in good faith — or not. Thus far they have chosen the latter. Hopefully they will re-consider their position, and make the determination that their competitors have made: It is a bad faith gesture to change the access rules for lifetime members who bought in under more favorable access terms. And, it makes them look like a greedy corporation that is out to s*$#w the consumer.
The bottom line is that UA did something that was morally questionable at best, and possibly in violation of any t&c’s which may have been in place at any point when they sold any lifetime memberships to any customers. Absent of written proof from such customers, UA is free to act in good faith — or not. Thus far they have chosen the latter. Hopefully they will re-consider their position, and make the determination that their competitors have made: It is a bad faith gesture to change the access rules for lifetime members who bought in under more favorable access terms. And, it makes them look like a greedy corporation that is out to s*$#w the consumer.
It is ironic indeed that under the leadership of Mr. Kirby, UA is espousing conduct that would get a cadet expelled from USAFA.
I would submit that the most likely avenue of relief is to keep complaining on this thread so that it remains on the first few pages of FlyerTalk in perpetuity, a constant reminder of the mendacity and dishonor that currently pervades UA to its highest levels.
UA is lagging far behind DL & AA in honoring its commitment to lifetime club members.
Shame, UA, shame. Do the right thing. Don't cheat!
Apr 7, 2022, 9:05 am
#1258
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,671
Speaking as a career litigator and public service attorney, lawsuits are not the solution to all the problems of the world.
Naming and shaming United Airlines for their reprehensible conduct in this matter may well be the most productive avenue for success.
UA CEO Scott Kirby is a proud graduate of the U.S. Air Force Academy (USAFA), an institution that places its highest emphasis on honor and integrity.
It is ironic indeed that under the leadership of Mr. Kirby, UA is espousing conduct that would get a cadet expelled from USAFA.
I would submit that the most likely avenue of relief is to keep complaining on this thread so that it remains on the first few pages of FlyerTalk in perpetuity, a constant reminder of the mendacity and dishonor that currently pervades UA to its highest levels.
UA is lagging far behind DL & AA in honoring its commitment to lifetime club members.
Shame, UA, shame. Do the right thing. Don't cheat!
Naming and shaming United Airlines for their reprehensible conduct in this matter may well be the most productive avenue for success.
UA CEO Scott Kirby is a proud graduate of the U.S. Air Force Academy (USAFA), an institution that places its highest emphasis on honor and integrity.
It is ironic indeed that under the leadership of Mr. Kirby, UA is espousing conduct that would get a cadet expelled from USAFA.
I would submit that the most likely avenue of relief is to keep complaining on this thread so that it remains on the first few pages of FlyerTalk in perpetuity, a constant reminder of the mendacity and dishonor that currently pervades UA to its highest levels.
UA is lagging far behind DL & AA in honoring its commitment to lifetime club members.
Shame, UA, shame. Do the right thing. Don't cheat!
Between Silverwings, MM companion upgrades, and lifetime club membership, it's a good reminder that UA does not respect lifetime deals, while their primary competitors do.
Shameful that UA didn't honor this and even more shameful they didn't reconsider when AA and DL decided to honor their deal with lifetime club members.
We should have a coordinated day for everyone to email Mr. Kirby again about this issue.
Apr 7, 2022, 10:00 am
#1259
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
UA CEO Scott Kirby is a proud graduate of the U.S. Air Force Academy (USAFA), an institution that places its highest emphasis on honor and integrity.
It is ironic indeed that under the leadership of Mr. Kirby, UA is espousing conduct that would get a cadet expelled from USAFA.
It is ironic indeed that under the leadership of Mr. Kirby, UA is espousing conduct that would get a cadet expelled from USAFA.
And if Scott Kirby has gotten a legal opinion from UA attorney's that reversing this policy puts other lifetime decisions from the past or future at risk - I don't see him touching the policy as would most CEO's. Just saying.
May 4, 2022, 6:03 pm
#1260
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
01Jun22: Most arriving pax lose Sky Club Access; entry allowed 3 hrs before departure - FlyerTalk Forums
Only a matter of time until this comes to UA and AA.
Only a matter of time until this comes to UA and AA.