Polaris 77W vs SAS business A330
Feb 13, 2019, 12:53 am
#1
Original Poster
Join Date: Aug 2011
Location: Los Angeles, CA
Posts: 845
Polaris 77W vs SAS business A330
Looking at either ARN-LAX in business with SAS A330 or FRA-SFO in polaris with UA 77W. Flew last year round trip LAX-ARN with SAS in business and had a great experience. Have never flown UA polaris, so not sure how it compares to SAS J.
Feb 13, 2019, 2:20 am
#2
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,778
Tough choice. IMO, the Polaris hard product is slightly better than the SAS J seat, although I like the latter a lot. Soft product, the nod goes to SAS, given the recent downgrade to Polaris food and drink. If UA had kept Polaris soft product as it was after introduction, I'd say go with UA - but now, I'd go with SAS unless food and drink don't matter.
Feb 13, 2019, 6:55 am
#4
Join Date: May 2016
Posts: 45
I've enjoyed every flight I've had on SAS, especially if you can get a throne seat -- I would take that every time over the polaris seat. Considering the recent thread on window shades, on SAS you're much more likely to have shades open and natural light in the cabin, which also makes me prefer tham (though perhaps not you). Their food isn't amazing, but I'd always liked it, and the service has generally been better than United's average.
Feb 13, 2019, 12:27 pm
#5
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I agree it's mostly a wash - SAS if you value soft product and UA if you value hard, although it's not a massive difference either way. Personally I would fly UA for the additional MP credit, but that's still a minor factor.
Feb 15, 2019, 4:48 am
#7
Join Date: Jul 2016
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The downside with SAS is that they have remarkably poor support when things go sideways. Unless you're EuroBonus Gold or Diamond (not Star Alliance Gold -- in fact, it might only be Diamond that has the extended support line), you can't even get an agent on the phone outside of business hours.
Feb 15, 2019, 11:16 am
#8
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Feb 15, 2019, 11:22 am
#9
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Feb 15, 2019, 12:24 pm
#10
Join Date: Mar 2015
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While I did enjoy my one J flight on SK (was on an A340), I still think the new Polaris seats are better from a privacy perspective. No doubt that service, drinks and (maybe) food will be better on SK. YMMV, but hard product is most important to me - so I would pick UA.
Feb 15, 2019, 1:09 pm
#11
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The downside with SAS is that they have remarkably poor support when things go sideways. Unless you're EuroBonus Gold or Diamond (not Star Alliance Gold -- in fact, it might only be Diamond that has the extended support line), you can't even get an agent on the phone outside of business hours.
Feb 15, 2019, 3:09 pm
#13
Join Date: May 2016
Posts: 45
You're right, I was remembering incorrectly. Looking at pictures, the console is so wide that I remembered it as a throne. I took eight tatl flights with them. I feel like I remember being happy with all of them, but it's been about 2 years, and I apparently can't remember the seats, so maybe I'm wrong about everything else, too.