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Thread: Polaris 77W vs SAS business A330
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Old Feb 15, 2019, 1:09 pm
  #11  
pseudoswede
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Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
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Originally Posted by dc89
The downside with SAS is that they have remarkably poor support when things go sideways. Unless you're EuroBonus Gold or Diamond (not Star Alliance Gold -- in fact, it might only be Diamond that has the extended support line), you can't even get an agent on the phone outside of business hours.
The trick is to call another SAS ticket office. Whenever possible, I call the SYD office.
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