UA 179 (EWR-HKG) 19 Jan 2019 diverted YYR , passengers stuck on board for 13 hours
#151
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I know the WiFi will continue to work on taxi at landing, but I think pre-departure it won't turn on until you get to a certain altitude and not sure they're able to override that... and I'd bet once they blocked the plane in (or some other similar check point) the plane switches from landing to pre-departure.
#153
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I have flown just this route on just this aircraft type before, in 2001 (when it was pmCO - perhaps even this specific aircraft). I had a lengthy conversation with the captain when he was on break and hanging out in the galley. I asked specifically about ETOPS diversion airports and their ability to handle a 777-load of passengers in a remote location, thinking mostly of those in the Aleutians. He told me that that really wasn't a consideration: in the event that a diversion was required, they put down at the "nearest suitable field" no matter what. He was talking about ETOPS diversions rather than medical, but I think the same thing applies. Uncomfortable passengers on the ground are better than passengers on a broken plane (or a dead passenger) in the sky. In the event of a mechanical diversion that required an aircraft evacuation upon landing, there's probably no "nearest suitable field" that doesn't have some kind of building that could protect a 777-full of passengers from the elements. Of course, such an emergency would waive any kind of customs or immigration regulations regarding passengers leaving the aircraft.
I may have mentioned this before: the captain told me an interesting story about the pmCO 777-200's that fly that route. Going EWR-HKG, they always take off at Maximum Take Off Weight. The route is near the range limit for the aircraft, and the amount of cargo carried is dependent on whatever extra weight they have between the passenger/fuel load and MTOW. They push it to such a degree that they sometimes depart the gate with a fuel load that puts the aircraft over MTOW, with the anticipation that the fuel burn during taxi will reduce it to be at MTOW at take-off. If for some reason they reach the runway quicker than anticipated, they have to sit at the end with the engines spun up but with the brakes locked in order burn off fuel until they reach MTOW, at which point they release the brakes and off they go.
#154
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I'm surprised no one has mentioned the similar occurrence back in 2015. United Strands Hundreds in Remote Goose Bay for 20+ Hours That time, they did offload the pax into unheated barracks. But it took UA an inexplicably long time to come and get them that time, too.
#155
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No wifi during the diversion also has the advantage to UA of reducing the social media posts about the situation, at least temporarily.
#156
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...The flight crew was great and did the best they could, but you know it’s bad when the Captain starts telling passengers the email Oscar Munoz and post to social media in a bid to actually get some sort of rescue plan in motion. He had more faith in a viral campaign than he did in the company he represents....
#157
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$500 voucher to be used within 1 year or 25k in miles. Everyone was rebooked through EWR, SFO or ORD and provided food and hotel vouchers. We decided to come home as our vacation was cut from 7 to 5 days, so did not accept the hotel and headed home last night.
Ao to to add insult to injury I will be at work this week instead of HK
#158
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To an extent, the WiFi probably controls itself, and if you reset it and it thinks it's on the ground, no Wifi.
Does it?
I feel like the "Passengers stuck for 16 hours" (on plane that was going to be in the air for 16 hours) may have been alleviated, at least in the short term.
I feel like the "Passengers stuck for 16 hours" (on plane that was going to be in the air for 16 hours) may have been alleviated, at least in the short term.
Last edited by raehl311; Jan 22, 2019 at 1:18 am
#159
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You still have duty time limits. The fourth pilot just increases the total available duty time. It adds two to two-and-a-half hours to the available duty time, depending on the time of day that the duty day begins.
https://www.law.cornell.edu/cfr/text..._C_to_part_117
It may have been an issue with the high latitude preventing the system from seeing the satellite while on the ground. The satellite might have been too low on the horizon for a connection to be maintained.
#162
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That's true, and the satellite system is designed, primarily, to work while airborne. The farther north you go the lower the satellite will be on the horizon.
#163
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Amazing how Alaska Airlines and many smaller airlines have absolutely NO issues flying into smaller airports with similar temperatures. Not to mention that aircraft regularly experience these temperatures at altitude every flight. No magic "winter" versions of rubber seals or door latches in use there.
As far as whether the door arming mechanism can be operated at the temperatures at 38,000 feet, that's something I hope to never have to find out...
It's also worth remembering that this wasn't typical weather, even for Goose Bay - Saturday night/Sunday morning was the 2nd coldest temperature in Goose Bay in close to 4 years.
#164
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Even if the door arming mechanism moves at 38,000 feet, one wouldn't be able to open the door anyways due to the pressure differences.
#165
Join Date: Sep 2015
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They do have cell phone service in Goose Bay including data.
UAL’s high diversion rate to YYR were mostly 757’s making unplanned fuel stops.
Amazing how Alaska Airlines and many smaller airlines have absolutely NO issues flying into smaller airports with similar temperatures. Not to mention that aircraft regularly experience these temperatures at altitude every flight. No magic "winter" versions of rubber seals or door latches in use there.
UA might not, but some other airlines would postpone other flights to get a rescue flight out. I know B6 & DL have spare aircraft AND CREW waiting around for such things at some of their hubs. The flight crews often will nickname this standby shift as an "airport appreciation day." Last month I saw DL dispatch a replacement aircraft after mx delayed a flight. The replacement aircraft departed 3 hours after the original scheduled departure time. I'd say that's pretty darn good .
Time for me to post this again... At the time, UA was having a diversion to Goose Bay about every 2.5 days. Flipping through the past 7 days' worth of flights through YYR, it appears they've improved their record.
UA might not, but some other airlines would postpone other flights to get a rescue flight out. I know B6 & DL have spare aircraft AND CREW waiting around for such things at some of their hubs. The flight crews often will nickname this standby shift as an "airport appreciation day." Last month I saw DL dispatch a replacement aircraft after mx delayed a flight. The replacement aircraft departed 3 hours after the original scheduled departure time. I'd say that's pretty darn good .
Time for me to post this again... At the time, UA was having a diversion to Goose Bay about every 2.5 days. Flipping through the past 7 days' worth of flights through YYR, it appears they've improved their record.
Last edited by WineCountryUA; Jan 22, 2019 at 7:30 am Reason: merging consecutive posts by same member