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All UA award space for TP&TG (gone - now back?) & SQ still gone??

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Old Jan 25, 2019, 10:30 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Message on UA.com when searching for awards outside USA

updated evening (PST) 27 Feb 2019 to
Award travel on Singapore Airlines is temporarily unavailable. Our airline partner is diligently working with us to address this situation.
previously
Award travel on Singapore Airlines, TAP Air Portugal and THAI is temporarily unavailable through MileagePlus.
— We’re working on making these awards available, and you may still be able to find awards on other partners.
Plus ANA(now restored).
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All UA award space for TP&TG (gone - now back?) & SQ still gone??

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Old Apr 17, 2019, 7:33 am
  #391  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,066
Originally Posted by currid7
Just update for anyone interested, I found space on Singapore Biz SIN-SYD // AKL-SYD and just tweaked our itinerary so it ended up working out and I didn't need Thai anyways.
Online? I checked again and not seeing any availability. Can you comment?
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Old Apr 17, 2019, 10:09 am
  #392  
 
Join Date: Apr 2015
Location: GA
Programs: HH, IHG
Posts: 141
I used Expert Flyer to find dates, then booked on ANA. Could also use Singaporeair.com
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Old Apr 17, 2019, 10:25 am
  #393  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Originally Posted by currid7
I used Expert Flyer to find dates, then booked on ANA. Could also use Singaporeair.com
You did that using United miles?
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Old Apr 18, 2019, 10:25 am
  #394  
 
Join Date: Apr 2015
Location: GA
Programs: HH, IHG
Posts: 141
No, booked on ANA using ANA (transferred from MR).
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Old Apr 18, 2019, 3:53 pm
  #395  
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Join Date: Feb 2004
Posts: 4,188
I must admit, at this point, any suspension of reward redemption on partner airlines becomes suspicious, since UA itself is now implementing a new mileage redemption algorithm.
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Old Apr 18, 2019, 5:07 pm
  #396  
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Join Date: Aug 2005
Location: BOS/EAP
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Posts: 32,066
Originally Posted by currid7
No, booked on ANA using ANA (transferred from MR).
then please do not post in this thread ...
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Old Apr 19, 2019, 6:47 am
  #397  
 
Join Date: Apr 2015
Location: GA
Programs: HH, IHG
Posts: 141
As stated, I was updating my situation which was originally tied to not showing space on United. I couldn't book Thai, read up a few. In case anyone was having issues with this and being blocked from a flight on their itinerary, there are alternatives such as booking with ANA.
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Old May 6, 2019, 1:50 pm
  #398  
 
Join Date: Mar 2004
Location: Las Vegas, NV, USA
Posts: 121
Has anyone else had any problems getting AC awards to work? I've found a flight that has 4 seats in I class (partner business award), Avianca see it, ANA see it, ExpertFlyer sees it. I only need one seat. But if I'm logged into United.com the flight doesn't even appear in the search results. If I'm not logged in it appears in the results but with no availability in business.

First call I made to United the agent couldn't find the flight but eventually did. We got to the point of pricing when she got cut off. Phoning back, I've had 3 agents so far who swear blind that there is no business award availability for that flight, despite ANA/Avianca/Expertflyer all showing availability. Two agents have looked on other dates (all of which show availability on other websites) and can't see anything.

It's really frustrating. I wish there was a better formula than continually calling back.
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Old May 23, 2019, 8:40 am
  #399  
 
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Originally Posted by Kacee
I would say the inventory is different. UA inventory availability can actually be better. But your basic advice is 100% correct.

AV is usually cheaper than AP or UA, but as you note for long-haul J (or F), SQ is in general the only option.
I am looking at Y , so AV is 80k miles, UA is 85k and SQ saver is 92k miles.
Also, if assume you get tickets on same flights thru UR portal for 10000 UR more points , would you take that route or still transfer and book as award flights? I assume booking thru UR website will get us travel miles.
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Old May 23, 2019, 11:52 am
  #400  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Originally Posted by abhilife2001
I assume booking thru UR website will get us travel miles.
RDMs, PQMs, Lifetime -- yes
However PQDs may or may not be earned as sometime Chase UR will use BULK (non-published fares) tickets and not earn PQDs.
for more see No PQD on a bulk ticket!!! Amex tickets {resolved}, other bulk fares what do I earn?
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Old May 24, 2019, 10:43 am
  #401  
 
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
Originally Posted by WineCountryUA
RDMs, PQMs, Lifetime -- yes
However PQDs may or may not be earned as sometime Chase UR will use BULK (non-published fares) tickets and not earn PQDs.
for more see No PQD on a bulk ticket!!! Amex tickets {resolved}, other bulk fares what do I earn?
would be interested to hear what folks are seeing on this front subsequent to UR moving over to expedia as their booking engine
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Old Jun 27, 2019, 12:04 am
  #402  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
As the orginal problems have been resolved, will close this thread,

New issues are best handled in the individual carrier award threads, such as
Singapore Airlines (SQ) award booking experiences using United miles
TAP (TP) award booking experiences using United miles
Thai Airways (TG) award booking experiences using UA miles

WineCountryUA
UA coModerator

Last edited by WineCountryUA; Jul 22, 2019 at 11:35 pm
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