UA to streamline Polaris Business service & cut FA staffing on some Intl routes
#61
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,028
I was just chatting to my friend, who has been a long time United International Flight Attendant. What I found out is interesting. The F/A who works the mid gallery position, doing the prep work gets paid more money! I never knew that. Now it makes sense! Eliminate this position so you dont have to pay a higher wage, make the other F/A, do the extra work for no additional pay, and higher more F/A with the money which was allocated for the eliminated position.
#62
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Interesting, to me at least, all the posts on FT regarding FA's eating in the galley, playing games in the galley, chatting in the galley, reading magazines in the galley, and who knows what else suggests to me they must've had time on their hands - now all of a sudden they are going to get worked to death.
#63
Join Date: Jul 2012
Location: SNA
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When I order the steak dish, I ask for it medium rare. This is somewhat tongue in cheek, and we'd usually smile about it, but there are FAs that make a point of getting me my meat served at the correct level of doneness. I can tell they've actually made a point of limiting the cooking time. That's not something that can be done with preplated meals. To me that's a downgrade but it was always hit or miss as to whether they would make the effort anyway.
#64
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,616
When I order the steak dish, I ask for it medium rare. This is somewhat tongue in cheek, and we'd usually smile about it, but there are FAs that make a point of getting me my meat served at the correct level of doneness. I can tell they've actually made a point of limiting the cooking time. That's not something that can be done with preplated meals. To me that's a downgrade but it was always hit or miss as to whether they would make the effort anyway.
#65
Join Date: Oct 2009
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Posts: 5,001
It's No Big Deal.
The food is already second-rate. Making it slightly more inferior doesn't matter much IMO.
Now, with most of the Polaris lounges open, I always leave enough time between my feeder and my international flight to have a nice meal in the lounge and don't eat the main courses onboard anymore. That way, I can go straight to sleep or work without interruptions if I so desire.
I occasionally have a mid-flight snack but never have arrival service anyway. So, "meh".
Now, with most of the Polaris lounges open, I always leave enough time between my feeder and my international flight to have a nice meal in the lounge and don't eat the main courses onboard anymore. That way, I can go straight to sleep or work without interruptions if I so desire.
I occasionally have a mid-flight snack but never have arrival service anyway. So, "meh".
#66
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
When I order the steak dish, I ask for it medium rare. This is somewhat tongue in cheek, and we'd usually smile about it, but there are FAs that make a point of getting me my meat served at the correct level of doneness. I can tell they've actually made a point of limiting the cooking time. That's not something that can be done with preplated meals. To me that's a downgrade but it was always hit or miss as to whether they would make the effort anyway.
#67
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2018 Let's Eat - Polaris Business
https://www.flyertalk.com/forum/30409887-post781.html
#69
Join Date: Sep 2007
Location: Washington DC
Programs: Delta DM CO PE OZ GE AMTRAK
Posts: 524
then united just should pick meals where preplating should work well. there are a thousands way to eat. this is not the end of the world.
#70
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Join Date: Sep 2003
Location: Honolulu Harbor
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I think you're deceiving yourself. The meat's already cooked before loading. The FA's can't reverse what the kitchen has done to it, nor the amount of time it's been sitting around. Sometimes the meat is "right", sometimes it's not. If you think a FA is doing something special just for you on occasion instead of just random luck "doneness", you're certainly welcome to believe that
#71
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,028
I think you're deceiving yourself. The meat's already cooked before loading. The FA's can't reverse what the kitchen has done to it, nor the amount of time it's been sitting around. Sometimes the meat is "right", sometimes it's not. If you think a FA is doing something special just for you on occasion instead of just random luck "doneness", you're certainly welcome to believe that
#72
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
There is definitely some variation in the doneness of pieces of meat that get loaded onto the plane. So an FA attempting to be accomodating could choose one that looks less done to serve to a pax requesting "medium rare".
#73
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
But going back to the FA staffing cut: on my last Polaris trip leaving ORD, the FAs were extremely stressed checking everything in the galley before departure to the point that they were quite rude when passengers had some requests that the FAs did not consider timely. Once in the air, they became more relaxed and were nicer. I think that cutting one FA will increase their stress so will be not positive at all for the Polaris Business experience.
#75
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Exactly. Get the pasta. Always get the pasta. It reheats fine. Friend told me that and on UA I will always do it. Not bad. LH F is a completely different story but #UArule .