App display of early cleared upgrades changed? Waitlists on gate monitors going away?
Jun 26, 2018, 2:27 pm
#136
Join Date: May 2005
Location: ORD
Programs: UA 1K/1.5MM, HHonors Diamond, Bonvoy Titanium, Hertz PC, National Emerald Executive
Posts: 424
Upgrade list transparency gone?
So I just noticed this very recently when looking at my flights. My upgrade for Monday's flight cleared at T-96 hours. Typically, I would see any people that cleared either CPU or instrument-supported upgrade within certain timeframe(T-120?) on the Upgrade page. However, I noticed that my name did not appear on the upgrade page at all for two of the flights where my CPU cleared more than 24 hrs in advance. Is this something new and a change I am supposed to like?
Last edited by WineCountryUA; Jun 26, 2018 at 2:36 pm Reason: merged into exisiting thread
Jun 26, 2018, 2:36 pm
#138
Join Date: Jun 2013
Programs: National Executive Elite, Marriott Bonfire Titanium, Hilton Gold, United Premier Silver, Hertz PC
Posts: 199
So I just noticed this very recently when looking at my flights. My upgrade for Monday's flight cleared at T-96 hours. Typically, I would see any people that cleared either CPU or instrument-supported upgrade within certain timeframe(T-120?) on the Upgrade page. However, I noticed that my name did not appear on the upgrade page at all for two of the flights where my CPU cleared more than 24 hrs in advance. Is this something new and a change I am supposed to like?
Jul 1, 2018, 12:47 pm
#139
Join Date: Jul 2007
Location: Raleigh
Programs: United GS 2MM,, Marriott/Starwood Lifetime Platinum
Posts: 754
Change in Upgrade List
Sometime in the last two weeks - I’ve noticed that the upgrade lists on the APP are no longer showing cleared passengers. For example my upgrade cleared 2 days ago for RDU to EWR tomorrow. I just checked in and checked the upgrade list. My name doesn’t show up (with the check next to it) as it used to.
Last edited by WineCountryUA; Jul 1, 2018 at 1:01 pm Reason: merged into existing thread
Jul 1, 2018, 12:59 pm
#140
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Sometime in the last two weeks - I’ve noticed that the upgrade lists on the APP are no longer showing cleared passengers. For example my upgrade cleared 2 days ago for RDU to EWR tomorrow. I just checked in and checked the upgrade list. My name doesn’t show up (with the check next to it) as it used to.
Jul 1, 2018, 7:38 pm
#142
Join Date: Jul 2007
Location: Raleigh
Programs: United GS 2MM,, Marriott/Starwood Lifetime Platinum
Posts: 754
must not be this thread (into which my post was merged) as the title of this thread is specifically about gate monitors not the APP. Unless perhaps the thread title needs to be edited to be more broad.
Jul 1, 2018, 7:43 pm
#143
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Although, since you were upgraded, maybe I should not refer to it as a problem.
Last edited by StuckinITH; Jul 1, 2018 at 7:48 pm
Jul 2, 2018, 10:01 am
#145
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
It should show the waitlist list /order for those that are checked in? Do you mean the gate monitors aren't showing the waiting list any longer?
Jul 2, 2018, 10:07 am
#146
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
monitors stopped a while ago. Now the App shows “nobody waiting to upgrade” despite me waiting with 4 1K coworkers who aren’t upgraded
Jul 2, 2018, 10:12 am
#147
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Interesting...they must be dynamically changing this every week. I had a contrary experience multiple times last week. Are there any J/F seats available? If you go into "Flight Options" and "Upgrade" on the app, are you able to see the waitlist there? As well as how many "passengers waiting to upgrade"? Or has that been taken away as well.
Jul 2, 2018, 11:18 am
#149
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
Interesting...they must be dynamically changing this every week. I had a contrary experience multiple times last week. Are there any J/F seats available? If you go into "Flight Options" and "Upgrade" on the app, are you able to see the waitlist there? As well as how many "passengers waiting to upgrade"? Or has that been taken away as well.
Jul 2, 2018, 2:35 pm
#150
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
The waitlist disappears after the flight closes and at that point only the upgraded folks names are shown.