Jan 1, 2018, 9:57 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Oct 8, 2018, 5:17 pm
#1396
Join Date: May 2015
Programs: All the programs!
Posts: 1,006
Hi all, I booked a K fare on a roundtrip through the Chase UR portal. I'm now wanting to buy up to W to use a GPU.
When I called the 1k line the rep said she cannot make the change and to call the travel agency.
Is this the policy or is it a huca situation?
Does Chase UR portal even allow you to up-fare?
When I called the 1k line the rep said she cannot make the change and to call the travel agency.
Is this the policy or is it a huca situation?
Does Chase UR portal even allow you to up-fare?
Oct 8, 2018, 5:25 pm
#1397
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
HUCA, but you are asking for a favor to change an agency ticket and next time you should book the W fare to start with.
Oct 8, 2018, 5:26 pm
#1398
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,411
Hi all, I booked a K fare on a roundtrip through the Chase UR portal. I'm now wanting to buy up to W to use a GPU.
When I called the 1k line the rep said she cannot make the change and to call the travel agency.
Is this the policy or is it a huca situation?
Does Chase UR portal even allow you to up-fare?
When I called the 1k line the rep said she cannot make the change and to call the travel agency.
Is this the policy or is it a huca situation?
Does Chase UR portal even allow you to up-fare?
You'd need to call Chase; I don't believe you can book anything besides the lowest available fare online.
Oct 8, 2018, 5:27 pm
#1399
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Hi all, I booked a K fare on a roundtrip through the Chase UR portal. I'm now wanting to buy up to W to use a GPU.
When I called the 1k line the rep said she cannot make the change and to call the travel agency.
Is this the policy or is it a huca situation?
Does Chase UR portal even allow you to up-fare?
When I called the 1k line the rep said she cannot make the change and to call the travel agency.
Is this the policy or is it a huca situation?
Does Chase UR portal even allow you to up-fare?
Note UA will charge a ticket change fee to go from K to W -- it is not covered by GG BUYUP. Occansional an elite phone agent will waive the fee.
You will not get the 24-hour change fee waiver as you did not purchase from UA.
You will need to talk to a live person to upfare --
question, why did you not buy the W fare in the first place? Was it due to a lowest economy reimbursement policy?
If you do this will Chase within 24 hours, there should be no change fee.
Oct 8, 2018, 5:34 pm
#1400
Join Date: May 2015
Programs: All the programs!
Posts: 1,006
Yes no-change and TPAC.
Yea had to book lowest economy. Also, when I was booking there was no R space but now there is. Past 24hours so hoping it's still possible without a drastic fee.
Yea had to book lowest economy. Also, when I was booking there was no R space but now there is. Past 24hours so hoping it's still possible without a drastic fee.
Oct 8, 2018, 6:20 pm
#1401
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,411
UA isn't selling no-changes fares TPAC (at least, not that I've seen). TATL, there are now fares that you can't change after purchase, so you'd be out of luck. As it is, Chase should be able to change it to a W fare; UA probably can too but, as has been mentioned, they may not want to do so.
Oct 8, 2018, 6:32 pm
#1402
Join Date: May 2015
Programs: All the programs!
Posts: 1,006
UA isn't selling no-changes fares TPAC (at least, not that I've seen). TATL, there are now fares that you can't change after purchase, so you'd be out of luck. As it is, Chase should be able to change it to a W fare; UA probably can too but, as has been mentioned, they may not want to do so.
I meant I booked the cheapest K fare.
Update: Good ending achieved. Talked with Chase UR portal, after much computer searching they were offering to make the buy-up to W for me for fare difference + change fee. However, I could not use UR to pay. I decided to call 1k line again and got a rep who was very helpful. They waived the change fee and allowed me to buy up using a travel voucher 1 way + cash the other. Thanks all.
Last edited by oopl; Oct 9, 2018 at 8:39 am
Oct 8, 2018, 10:15 pm
#1403
Join Date: Oct 2018
Posts: 18
A simple question: is the 4 flights on United/United Expres requirement already valid for 2018 or is it as of 2019? I will be flying a few times with LH, still this year. Does it make sense to use MileagePlus or should I stick to M&M?
Oct 8, 2018, 10:26 pm
#1404
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Oct 9, 2018, 10:22 am
#1406
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,508
Oct 10, 2018, 9:03 am
#1407
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Looking at a one way domestic award flight next week (anywhere from 6 to 9 days out from today). Plenty of saver tix at 10k each but the fee is $80+. I've never seen a domestic fee that high. Why is that?
Oct 10, 2018, 7:57 pm
#1409
Join Date: Jan 2004
Location: Montgomery, Alabama, USA
Programs: UA Gold 1mm, Hilton Gold, Marriott Gold, IHG Platinum
Posts: 662
So I input my MP number on the LH booking site and after about trying about three different versions of my title - and being told all three versions were incorrect as they did not match my MP number I gave up on inputting my MP number and just booked the ticket. Has anyone else had an issue with the LH booking site not accepting their MP number? I will provide the number when I check in but was wondering if others have experienced similar issues. TIA
Oct 12, 2018, 12:48 am
#1410
Join Date: Dec 2016
Posts: 578
Hello!
I recently booked a RT to ZRH. The view reservation page on the UA website is showing $1114 PQD, which matches what I saw during booking. However, the emailed reciept and the receipt when viewed on the website is only showing $794 PQD. The fare basis codes are TKW2ZNCT and TJX2ZNCT.
Which should I believe?
Thanks!
I recently booked a RT to ZRH. The view reservation page on the UA website is showing $1114 PQD, which matches what I saw during booking. However, the emailed reciept and the receipt when viewed on the website is only showing $794 PQD. The fare basis codes are TKW2ZNCT and TJX2ZNCT.
Which should I believe?
Thanks!