Last edit by: WineCountryUA
Until 18 Oct 2018, upgrade space for RPU/GPUs was "R" ("PN" for GS), starting 19 Oct 2018 "R" has been replaced by "PZ"
Changes to UA's Fare Classes (19-20 October 2018)
"R" upgrade / fare class is missing! (replaced by PZ)
Changes to UA's Fare Classes (19-20 October 2018)
"R" upgrade / fare class is missing! (replaced by PZ)
When using Expert to find upgrade space, check segments individually because checking multiple segments may defaults to reporting the less inventory (such as zero) of any segment for the multi-segment result
R / PZ Avail changes depending on how you search flights
Segments clear individually based on their upgrade space
UA provides Advance Search options for Mileage Upgrades or GPUs or RPUs -- There are complications with those searches, so if used to find space best to just record the flights and then book without the extra search options.
If you expect for an upgrade to clear after booking and it does not, remember you can cancel within 24 hours with no cancellation fee.
There are no tools available for searching for more than one day or one route at a time. UA has blocked any attempts by third parties to provides such tools,
Ways to search for upgrade space at booking?
#196
Join Date: Sep 2015
Posts: 3
UA is my preferred airline on the Business Platinum, so I get the 35% MR back on Y tickets as well. I often look for inexpensive J fares, but in this case my goal is to find something in Y that I can purchase for my whole family (5) with at least 2 confirmable upgrades available (we make our teenage kids fly in the back). I was just hoping that there was a quick way to search a date range for that upgradable space, but it seems that I just have to search day by day.
#197
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
UA is my preferred airline on the Business Platinum, so I get the 35% MR back on Y tickets as well. I often look for inexpensive J fares, but in this case my goal is to find something in Y that I can purchase for my whole family (5) with at least 2 confirmable upgrades available (we make our teenage kids fly in the back). I was just hoping that there was a quick way to search a date range for that upgradable space, but it seems that I just have to search day by day.
#198
Join Date: Jun 2000
Location: CO
Posts: 813
Not sure if my questions belong in this thread - moderator can move if not
I'm seeing some strange stuff show up when trying to price flights and also use plus points to upgrade - hoping someone has a logical explanation for this.
1) Trying to book the outbound DEN-FRA-PRG and see a message that "Upgrade is not available" and there is no PZ code showing in the details. I've never encountered this message before. Also, if I drop the PRG segment, the PZ fare bucket shows and one can waitlist for the upgrade
Message that displays
Upgrade can be requested if I drop the PRG segment
2) Wanted to book a one way LAX-SFO-MNL in economy and upgrade to Polaris. The pricing that shows is crazy +7K for an economy ticket (where as if I just bought the bus class ticket it prices out at 3K+). The strange thing is that I booked the same routing and same flights using multi segments and it priced out at $745 and allowed me to put in for the upgrade. Here too, the PZ bucket doesn't seem to exist.
Any explanation for what is happening here?
I'm seeing some strange stuff show up when trying to price flights and also use plus points to upgrade - hoping someone has a logical explanation for this.
1) Trying to book the outbound DEN-FRA-PRG and see a message that "Upgrade is not available" and there is no PZ code showing in the details. I've never encountered this message before. Also, if I drop the PRG segment, the PZ fare bucket shows and one can waitlist for the upgrade
Message that displays
Upgrade can be requested if I drop the PRG segment
2) Wanted to book a one way LAX-SFO-MNL in economy and upgrade to Polaris. The pricing that shows is crazy +7K for an economy ticket (where as if I just bought the bus class ticket it prices out at 3K+). The strange thing is that I booked the same routing and same flights using multi segments and it priced out at $745 and allowed me to put in for the upgrade. Here too, the PZ bucket doesn't seem to exist.
Any explanation for what is happening here?
#199
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
#200
Join Date: Jun 2000
Location: CO
Posts: 813
I was always afraid that if I book a ticket normally, that I may may not have booked it in the right fare class to upgrade. Also, since I've always done this on the website, how to do I apply for an upgrade using the website or do I need to call UA to apply for it?
Thx.
Thx.
#201
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,028
#202
Join Date: Jun 2000
Location: CO
Posts: 813
One follow up q - after ticketing does it show me the options and cost of using 80 PP v/s 40 PP as I am trying to spread my PP over a number of tickets and so don't mind paying a little more to be able to use just 40 PP to upgrade.
#203
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,028
On your initial post, you saw "upgrade not available" - that was for a Lufthansa-operated flight. It can be available, but you have to apply to LH for that.
#204
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
#205
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,516
While paying for a higher inventory bucket would allow you to use less PlusPoints, you should assess the overall clearing success of the route. On an elite heavy route, waitlisting at #12 is the same at waitlisting at #8 if the front cabin is full, while you paid more for the same seat. There are various threads here with user data points which may be of use for reference.
You should also review the priority of upgrade clearing, so there are clear expectations. Note all PE cabin and GS PlusPoints will always go ahead of request from economy cabin. Within economy cabin requests, there are further tie-break priorities.
Good luck.
#206
Join Date: Jun 2000
Location: CO
Posts: 813
Thank you all. Saved me from spending a lot more money using the clunky upgrade screen at UA. I also realized that I ended up paying almost $200 extra on a RT to GVA in late August because I was trying to waitlist for an upgrade looking at the matrix and shooting for the 40 PP upg. This was already an H fare - time to cancel and rebook or do multiple changes to get back to the original flights and a credit.