The First Class Refreshments Basket but no "meal" for 2 hour flight?
#46
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#47
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DL serves a meal in F on SEA<>LAX and SFO. They even serve a small sandwich wrap or continental breakfast in economy on those flights. Not trying to be a DL marketer, every airline has its strong and weak points. Like cancelling 4,000 flights nationwide because of thunderstorms in Atlanta...
#48
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Yup. Don't understand why anyone would choose UA on this route if inflight service is important, unless, of course, it's about "loyalty." Complaining to UA is a waste of time, because, as others so accurately point out, it's all about the bottom line. And apparently there are enough loyal UA customers--and other travelers--who think it's fine to serve a bag of chips, etc., when the competition serves "more."
I guess you can say I'm here for Mileage Plus, not for the airline or its product. Once I hit my 100k for 2017, I will treat myself as a free-agent and probably move my paid domestic F dollars to DL where miles don't matter, but product does (and the F fares are generally cheaper). Credit card points from Chase and Amex are a wonderfully liberating tool. UA offers little to no incentive for me to keep going after 100K - useless RPU? No thanks.
As to meals - I would expect UA to provide a meal in F on *every* flight of 2hrs or more throughout the day and night PLUS a snack basket after the meal. Breakfast should run from 5A through 1030A, lunch from 1030A through 3P and dinner from 3P through the redeye departures.
*Every* flight of 90 minutes to 2hrs should receive a cold snack plate - sandwich, fruit cup, small salad, and dessert PLUS a snack basket.
Only flights under 90 minutes where there is little practical opportunity to handle plates and trays, should any of us ever see a snack basket as the primary or only inflight service.
#49
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Just booked a flight from YVR-LAX departing at 2PM with a travel time listed of 3 hours 9 minutes. They list 'Refreshments' under Meal - but they probably figure everyone will head to In-N-Out as soon as they land at LAX so why bother? Interestingly, AirCanada has a 2:15 departure to LAX and their website says 'meal'.
#50
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I think I've done 3 redeye trips in paid F recently, 4-5 hours each, and just served the snack basket. Really lame... and no more Toblerone. Bring back the PMCO style cold deli plate!!
They also need to upgauge the wine glasses to the larger stemless tumblers like DL uses. It's a PITA to be waiting on the FA to refill my thimble every 5 minutes.
They also need to upgauge the wine glasses to the larger stemless tumblers like DL uses. It's a PITA to be waiting on the FA to refill my thimble every 5 minutes.
#51
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It's easy to serve a meal in 90 minutes and most airlines do. It's common to see decent meals, albeit usually cold, on 60 minute flights.
#52
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BTW, my SAV to IAD flight in F (about 2 hours) had a great snack basket including stroopwafel!!!!
#53
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Many years ago - when airlines were first starting to sell non-refundable fares, but most companies were still paying for refundable fares - I was just starting to travel a little bit for business. I flew from STL-ORD on an automatic upgrade and experienced first class for the first time (on TWA). They served a full meal on this 50-minute flight, and I was really impressed.
A few weeks later I had to travel for a quick trip west on Continental, and again had a special automatic upgrade fare. I was excited about flying first again. But with Continental, the only difference between First and Coach was the size of the seats. They didn't even have snacks. I don't even recall them providing any in-flight service of any kind. Big difference between the two airlines.
A few weeks later I had to travel for a quick trip west on Continental, and again had a special automatic upgrade fare. I was excited about flying first again. But with Continental, the only difference between First and Coach was the size of the seats. They didn't even have snacks. I don't even recall them providing any in-flight service of any kind. Big difference between the two airlines.
#54
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I used to get a very nice meal from FRA to STR on LH. 40 minutes scheduled flight, less than 30 minutes airtime. It can be done. Still do not understand why, but it can be done.
BTW, my SAV to IAD flight in F (about 2 hours) had a great snack basket including stroopwafel!!!!
BTW, my SAV to IAD flight in F (about 2 hours) had a great snack basket including stroopwafel!!!!
#56
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#57
#58
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DL serves a meal in F on SEA<>LAX and SFO. They even serve a small sandwich wrap or continental breakfast in economy on those flights. Not trying to be a DL marketer, every airline has its strong and weak points. Like cancelling 4,000 flights nationwide because of thunderstorms in Atlanta...
#59
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A few weeks later I had to travel for a quick trip west on Continental, and again had a special automatic upgrade fare. I was excited about flying first again. But with Continental, the only difference between First and Coach was the size of the seats. They didn't even have snacks. I don't even recall them providing any in-flight service of any kind. Big difference between the two airlines.
#60
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Snack basket all 'Made in USA'?
This is sort of a digression from the topic, but does UA make an effort to fill the basket with food items all made in the US? It appears to be the case, which is an interesting push. Wonder if that even includes the bananas.