CosmosHuman

Heaven forbid F pax should starve. Just think what pax in steerage receive.

JBord

I'm on the unpopular side where I don't think UA needs to serve a meal for a 1:45 flight. Funny enough, when I'm not traveling, I often go two hours at a time without a full meal .

I think the idea of the deli plate (UA and CO both used to do this) is a good one, but it only needs to be on flights that are over a traditional meal time. Maybe between 11-1 pm and 5-8 pm perhaps.

zymm

I frequently fly ORD-DCA and I usually don't book paid F for exactly this reason. Especially for morning flights, turns out coffee and a stroopwaffle is totally my jam!

Miles Ahead

That's not as bad as the ones who won't give you one and won't sell you one. Drives me bonkers.

flyerbaby19

If they won't sell one, why not just walk to the back and buy one? The FA won't know where you're from.

Often1

Make a point of sending a short and succinct webform complaint to UA every time. Just 2 sentences. Nothing more. UA won't change because you send something nor because 100 people send something. But, it does track what people complain about in general.

For your particular route, you have options. Why on earth are you flying UA, when you have a choice? This one is 100% on you.

WalterSFO

unless people stop flying United, they are not gong to get the message....

zrs70

No, I do not loathe the snack basket. In fact I really like it a lot. So do a lot of the people near me, as they often dig 2, 3 – even 4 items from it.

bocastephen

Granted, my flight was a little longer, but you should have seen what Delta served me in F from SEA to LAX the other day - while UA flies a Barbie Jet with a snack basket (assuming the UX FA puts her People Magazine down long enough to serve it) and charges 2x Delta for paid F on this route, I was given my PDB, a choice of two HOT entrees, including a delicious seafood ravioli dish that was big enough to outdo anything UA serves on any route of any length domestic or international (actually comparable to an Olive Garden serving), and it was served with a bowl of delicious clam chowder and a macaron for dessert....oh, and we also had a snack basket enroute.

Coupled with my experience at the Delta Sky Club at SEA, I have to wonder if United is really taking this business seriously, or just phoning it in.

Delta might not give a crap about their FFP, but they sure pay attention to their product and service.

username

It seems to me that the snack basket has gotten worse since they expanded the flights that will offer this? It seems the packaging is getting smaller and the variety is getting cheaper?

The other problem is the short (flying time 1.5 hours/650 miles) morning departures only get a muffin or scone in F. I always eat breakfast before I leave home/hotel but many don't and this won't fill them up.

restlessinRNO

RNO-DEN is 2 h 15 m, and no meal served in F, so I am not surprised.

catocony

I have long regretted the way I used to complain about the cold chicken plate on every US Air flight of an hour or so back in the day. I would kill for a marinated chicken breast with a side of cheese tortellini and some crackers these days - on a transcon. That's what you used to get on a 50-minute from from Dulles to Charlotte.

emcampbe

The times I typically saw the snack plate were on late evening ORD-west coast. My issue with it was lack of choice given what it usually was.

Wife is vegetarian, I get it, not as common (though not that uncommon), but for me, even though I eat meat, all except once it was the prosciutto plate. I don't eat that, and I'd bet less people eat that compared to chicken, or even beef. If you are going to only give one option, and its going to be meat, it should probably be a chicken dish. Or if you want to offer that, how about a second option - say prosciutto or something like a cheese/fruit plate. Or at least offer an option from the back - one of the snack boxes, etc. We did ask for that often, and sometimes they would happily provide it, other times we were told we had to pay for it (which we did a couple of times), and other times we were told ok, but only after they gave everyone a chance in Y to have one.

rch4u

United doesn't seem motivated to change, despite Alaska serving meals on SFO-SEA and American serving meals on ORD-DCA. Must not impact bookings?

Miles Ahead

And cross the curtain? I can't even imagine what tortures the FA would have in mind for someone who did that!

Seriously, that's a good idea.