kirkwoodj

Still can't deposit funds.
More frustrating, just bought a TPAC itinerary, pretty expensive. On the receipt under accruals, it says "Ineligible to accrue mileage or Premier qualifying credit". Yes I bought it at united.com and it was a full fare, no miles used or any other weird stuff. I bet it'll post properly after I fly, but that's still irritating, if not infuriating. Pathetic.

JVPhoto

I know about the "Coach" listing with a Biz fare class bug but this is the first time I've actually needed to book when it's showing up and right now on SFO-FRA it says "Coach (P)" but when I go to select seats it is actually showing the Economy cabin to select from.

Edit: This is generated by searching SFO-BUD (P) LYS-SFO (P) on Google Flights and then "Book on United" where I can get it to price at $3300 for J. If I actually just search on UA for the same flights the SFO-FRA-BUD leg alone comes up as $4500 (D).

Double Edit: Literally just re-selected the flights on Google and sent through to UA and now the SFO-FRA comes up as Polaris (P) and lets me select a J seat.

skywalkerLAX

I have a booking coming up purchased as LAS-LAX-SFO-HKG in K Class with a 22h transfer at LAX.

Friday: LAS-LAX
Saturday: LAX-SFO-HKG

Now I was trying to upgrade the Saturday segments as displayed for 30k + $600 to Polaris Business.

However in the very last step after I entered the credit card and clicked 'purchase' I always get an error message.

It's not the cc since I tried many and even attempted the PayPal option.

Is this a known error? Always the same rubbish with this website.

u600213

Web form to obtain missing mileage credit from United or United Express flight chokes after entering ticket #. Not that it matters but it was a 016 ticket.
https://www.united.com/ual/en/us/mil...ate=2017-04-24

Hasn't been working for me since Friday. I tried multiple browsers.

Error

We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-888-491-6573; the U.K., phone 0800 028 5003; elsewhere use the local phone number.

submitted via email instead and got a reply within 1 hr.

diburning

Do I have a broken/out of sync reservation? Or is the site acting up again?

I'm booked LAX-SFO-BOS on UA444 (both legs) in P (First/Business). Shows up as LAX-BOS with a change of planes in between.

I'm unable to SDC. App will not let me do it. Attempting to do so on the app brings me back to my reservation page.

Attempted to do it online, and when clicking the "Take an Earlier Flight from $75" it brings me to a page with no options.

If I click the "Change or Cancel this Trip" button, it gives me options for SDC, but only in Economy in the S bucket.

It also would not give me mobile boarding passes, it only allows me to send to email only for printing.

Also, now that I've checked in, the seat assignment on my second leg is gone on the website (but still shows up on the app). Should I be concerned?

narvik

I add that up differently.

JVPhoto

Is that a mistake fare? Isn't that about $200?

narvik

Nah, it's in Yuan/RMB, not Yen.
It just doesn't add up correctly which I found rather odd.

JVPhoto

Ah makes sense I was looking at the symbol and didn't put the PEK into play. And yes the addition is not correct.

jerseykeebs

I have a flight booked EWR-SFO-OGG, ticketed through United, but the SFO-OGG segment is on Hawaiian. I just wait listed a business upgrade with miles for the EWR-SFO segment, and my Manage Reservations updated. It shows the confirmed economy segment, the wait listed biz segment, and my return flights, but the SFO-OGG is completely missing! I can still see it through My Trips on the HA website, so I printed a receipt real quick.

Is this just a website glitch? Or should I call them up right away and try to find my missing segment?

jsloan

There's probably nothing to worry about, given that the flight is showing up properly in HA's system. However, the downside of calling to make sure is just the time spent on hold; the downside of assuming that things are fine and showing up at the airport to find a mess could be much worse.

In general, if it's in HA's system, it shouldn't matter what UA sees, provided that the ticket number that HA has matches the one that UA has. By calling, what you will likely accomplish is getting the UA record corrected to match HA, and no changes will be made on HA's side (which is already correct). Yes, that may save you a few minutes at the baggage check-in as well.

I'd wager at least 50/50 odds that this will happen again if your upgrade clears in advance of the gate.

jerseykeebs

The ticket numbers are the same for each carrier, so there's a good sign! I'll probably call them in the next day or 2 to get them matched up; I don't want to risk rechecking bags. Doing an additional online check in would not be the end of the world though, since I can anticipate that.

And this is why I try to fly direct!

findark

A general rule of babysitting reservations is to make sure all of the following three things are true:

- You have a ticket number for each segment (could be the same for multiple segments)
- The Saudia website shows a coupon for each segment on the relevant ticket number, and the coupon status is "Open for Use" or "Airport Control"
- You have a PNR for each operating carrier that will show segments operated by that carrier on that carrier's website


If all three of the above are true, you should be good to fly, even if the ticketing carrier's PNR has non-operated segments messed up.

kb1992

Again, I am having issues when sponsoring upgrades using GPU.

R>0 on all segments. When I click "Upgrade", united.com explodes.

Error

! We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K., phone 0800 028 5003;

I tried FF, IE, Chrome. No difference.

I also tried iPhone Safari. Then I got this message:

Your Mileage Plus account mileage is not sufficient for this transaction.

Never mind I specified GPU, not miles to upgrade --- my account balance is way over one million.

This really drives me nuts!!!!

kirkwoodj

Travel Bank/gift registry contributions STILL not available. No response from GS or UAInsider either.