Originally Posted by villox
(Post 27727814)
I figured that was the case but I guess that also means they do not put GS over to other agents if there's a peak load?
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I tried searching everywhere for this to no avail. What time do the GS lobbies at ORD, SFO, and EWR open?
I'm connecting through EWR after a flight from DEL in a couple weeks and am curious if it will be open that early (around 4:45am). |
Originally Posted by unitedhandcuffs
(Post 27719861)
To GS experts: do you find yourself now booking your itineraries directly through the GS desk due to all the personal handling benefits or do you still book through travel agents and then call GS desk to finish things off? i was thinking of just changing all my purchasing directly through the GS desk but then realized it wouldn't help for international transfers where i need to use another airline for some regional route. if that was the case, i think my ticket gets split up on different itineraries making baggage transfers difficult. any thoughts?
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Originally Posted by villox
(Post 27728157)
I tried searching everywhere for this to no avail. What time do the GS lobbies at ORD, SFO, and EWR open?
I'm connecting through EWR after a flight from DEL in a couple weeks and am curious if it will be open that early (around 4:45am). |
On day of departure of international flight, who has higher priority at airport?
GM waitlisted under GS GPU or 1K waitlisted under 1K GPU? :confused: Assuming PN=0=R. |
Question about EWR:
Have they realigned the TSA lanes outside of the GS entrance? Used to be that, after exiting GS space, you joined Premier line. Today it was clearly not Premier and I was handed one of those "You Do Not Have To Take Your Belt Off" cards. Crowd was right out of final scenes of The TITANIC! |
Originally Posted by manstein58
(Post 27730857)
Question about EWR:
Have they realigned the TSA lanes outside of the GS entrance? Used to be that, after exiting GS space, you joined Premier line. Today it was clearly not Premier and I was handed one of those "You Do Not Have To Take Your Belt Off" cards. Crowd was right out of final scenes of The TITANIC! The new (temp) precheck lanes does utilize the new auto bin lanes though. Used one for the first time a few days ago and was actually pretty nice and pretty fast. |
Originally Posted by edcho
(Post 27730973)
They moved the Precheck lanes to C2 for the next few weeks. All GS with precheck can go right to C2 instead but they have that lame system where you queue on Level 2 first.
The new (temp) precheck lanes does utilize the new auto bin lanes though. Used one for the first time a few days ago and was actually pretty nice and pretty fast. |
There were 16 GS on today's ORD-FRA 944. Was a bit surprised to not see any GS reps in sight considering the flight had a 2 hour delay and would have expected some to have missed connections. Maybe they were all tied up with the NRT flights mess.
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Originally Posted by villox
(Post 27734961)
There were 16 GS on today's ORD-FRA 944. Was a bit surprised to not see any GS reps in sight considering the flight had a 2 hour delay and would have expected some to have missed connections. Maybe they were all tied up with the NRT flights mess.
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I was wondering if anyone based out of SFO uses the GS Reception in Terminal 3 for international flights. Does this work efficiently to check in with baggage and then head over to the international terminal from 3? Or do you find it better to go directly to the international terminal to check in there?
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Originally Posted by BrianSF
(Post 27735216)
I was wondering if anyone based out of SFO uses the GS Reception in Terminal 3 for international flights. Does this work efficiently to check in with baggage and then head over to the international terminal from 3? Or do you find it better to go directly to the international terminal to check in there?
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GS Downgrades for 2017
I'd like to get everyone's input on the downgrades that are hitting the GS program. So far, It's:
1. Elimination of GS check-in lines 2. Elimination of GS/First Lounges and intro of the Polaris lounge 3. Potential elimination of GS pre-boarding (like other GS's on FT, I've been told this in GRU multiple times but the GS reps deny it will happen at the moment) 4. Significantly longer hold times (I waited 5-10 minutes yesterday to talk to a rep which is consistent with a few other posts. I'm hopeful that the grumpiness of her attitude was a one time event...but notably that was rare last year. The GS reps are almost universally fantastic.) Please post any other changes that you are experiencing. It's seems clear to me that this is all designed to placate the 1Ks. They make up the bulk of UA's revenue so they are getting bump in their benefits package at the expense of the GS's. Even GS signage is being wholesale eliminated with 1K is replacing it. Seems odd to have an airline downgrade it's most valuable fliers. |
Hold times yesterday not surprising with weather issues, plus this is January, where there are some extra GS as it's the overlap month between program years. I called re wx reaccommodation, hold less than 30 seconds which was nice.
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Originally Posted by kwb007
(Post 27736777)
........
3. Potential elimination of GS pre-boarding (like other GS's on FT, I've been told this in GRU multiple times but the GS reps deny it will happen at the moment) .......... |
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