Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
#1216
Join Date: Jul 2009
Location: YEG
Programs: AC
Posts: 815
So quick question. Flying in Polaris Business to HKG from SFO.
What lounges will I have access to? Seems like the new polaris lounge will not be ready but hoping for something nicer than the normal club.
Did a search but not coming up with much info.
What lounges will I have access to? Seems like the new polaris lounge will not be ready but hoping for something nicer than the normal club.
Did a search but not coming up with much info.
#1217
Join Date: Aug 2015
Location: HNL
Programs: AS MVPG, Global Entry
Posts: 771
If you purchase a UA itinerary with a MP Explorer card and upgrade to a Club card before the trip takes place, do you still receive the card benefits from the card at booking (meaning 1 piece of baggage and Premier Access)?
#1218
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
#1219
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,405
Do you have an Amex Platinum card? Because that'll probably be one of the nicest lounges at SFO regardless of what airline or class of service you're flying
#1220
Join Date: Mar 2013
Posts: 74
Questions re-using ANA website vs United website for a booking
I recently booked SEA-SIN (transfer at SFO, all on United) and DEL-SEA (transfer at NRT, all on ANA) for a two week trip in September 2017.
I booked through United. And the reservation shows the mileage earning as below:
Award miles: 2,275 which is split as below:
SEA - SFO: 140 (booking class L)
SFO - SIN: 1,720 (booking class L)
DEL - NRT: 180 (booking class K)
NRT - SEA: 235 (booking class K)
For a similar itinerary (but not the same because ANA website shows only itineraries that include NRT or HND) on ANA's website, they say the Flight Miles is 4,953 Miles (Per person).
The cost was not too different on both websites, about US$530.
1. Does this mean, if I had booked this on ANA's website instead of United, and credited the miles to United, I'd have received 4953 miles instead of 2275?
2. How does one book through ANA for an itinerary that doesn't involve NRT/HND, ie the SEA-SFO-SIN flight ? Telephone only?
Thank you for helping me learn.
I booked through United. And the reservation shows the mileage earning as below:
Award miles: 2,275 which is split as below:
SEA - SFO: 140 (booking class L)
SFO - SIN: 1,720 (booking class L)
DEL - NRT: 180 (booking class K)
NRT - SEA: 235 (booking class K)
For a similar itinerary (but not the same because ANA website shows only itineraries that include NRT or HND) on ANA's website, they say the Flight Miles is 4,953 Miles (Per person).
The cost was not too different on both websites, about US$530.
1. Does this mean, if I had booked this on ANA's website instead of United, and credited the miles to United, I'd have received 4953 miles instead of 2275?
2. How does one book through ANA for an itinerary that doesn't involve NRT/HND, ie the SEA-SFO-SIN flight ? Telephone only?
Thank you for helping me learn.
Last edited by dministrator; Aug 9, 2017 at 11:48 am
#1221
Join Date: Jan 2016
Location: CLE (mostly)
Programs: UA Plat, Hyatt Explorist, Mlife Gold, Starbucks Gold
Posts: 823
I recently booked SEA-SIN (transfer at SFO, all on United) and DEL-SEA (transfer at NRT, all on ANA) for a two week trip in September 2017.
I booked through United. And the reservation shows the mileage earning as below:
Award miles: 2,275 which is split as below:
SEA - SFO: 140 (booking class L)
SFO - SIN: 1,720 (booking class L)
DEL - NRT: 180 (booking class K)
NRT - SEA: 235 (booking class K)
For a similar itinerary (but not the same because ANA website shows only itineraries that include NRT or HND) on ANA's website, they say the Flight Miles is 4,953 Miles (Per person).
The cost was not too different on both websites, about US$530.
1. Does this mean, if I had booked this on ANA's website instead of United, and credited the miles to United, would I have received 4953 miles instead of 2275?
2. How does one book through ANA for an itinerary that doesn't involve NRT/HND, ie the SEA-SFO-SIN flight ? Telephone only?
Thank you for helping me learn.
I booked through United. And the reservation shows the mileage earning as below:
Award miles: 2,275 which is split as below:
SEA - SFO: 140 (booking class L)
SFO - SIN: 1,720 (booking class L)
DEL - NRT: 180 (booking class K)
NRT - SEA: 235 (booking class K)
For a similar itinerary (but not the same because ANA website shows only itineraries that include NRT or HND) on ANA's website, they say the Flight Miles is 4,953 Miles (Per person).
The cost was not too different on both websites, about US$530.
1. Does this mean, if I had booked this on ANA's website instead of United, and credited the miles to United, would I have received 4953 miles instead of 2275?
2. How does one book through ANA for an itinerary that doesn't involve NRT/HND, ie the SEA-SFO-SIN flight ? Telephone only?
Thank you for helping me learn.
If you had booked the flights on ANA, and credited them to UA, you would have earned miles based on distance, but with a multiplier based on fare.
In your example above, the L fare segments would earn 50% of the travel miles for each segment, and the K fare would earn 25% of miles traveled.
Somebody else will have to comment on question 2.
#1222
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,405
I recently booked SEA-SIN (transfer at SFO, all on United) and DEL-SEA (transfer at NRT, all on ANA) for a two week trip in September 2017.
I booked through United. And the reservation shows the mileage earning as below:
Award miles: 2,275 which is split as below:
SEA - SFO: 140 (booking class L)
SFO - SIN: 1,720 (booking class L)
DEL - NRT: 180 (booking class K)
NRT - SEA: 235 (booking class K)
For a similar itinerary (but not the same because ANA website shows only itineraries that include NRT or HND) on ANA's website, they say the Flight Miles is 4,953 Miles (Per person).
The cost was not too different on both websites, about US$530.
1. Does this mean, if I had booked this on ANA's website instead of United, and credited the miles to United, I'd have received 4953 miles instead of 2275?
2. How does one book through ANA for an itinerary that doesn't involve NRT/HND, ie the SEA-SFO-SIN flight ? Telephone only?
Thank you for helping me learn.
I booked through United. And the reservation shows the mileage earning as below:
Award miles: 2,275 which is split as below:
SEA - SFO: 140 (booking class L)
SFO - SIN: 1,720 (booking class L)
DEL - NRT: 180 (booking class K)
NRT - SEA: 235 (booking class K)
For a similar itinerary (but not the same because ANA website shows only itineraries that include NRT or HND) on ANA's website, they say the Flight Miles is 4,953 Miles (Per person).
The cost was not too different on both websites, about US$530.
1. Does this mean, if I had booked this on ANA's website instead of United, and credited the miles to United, I'd have received 4953 miles instead of 2275?
2. How does one book through ANA for an itinerary that doesn't involve NRT/HND, ie the SEA-SFO-SIN flight ? Telephone only?
Thank you for helping me learn.
It's very much routing-dependent, some are offered some aren't. best way to do it would probably try doing a multi-city booking on ANA's website directly and see if you can select the partner flight.
#1223
Join Date: Mar 2013
Posts: 74
Booking on United earns Award Miles based on the price you pay. 5x the base fare (before tax/fees). (Plus a bonus if you are a United Premier Member).
If you had booked the flights on ANA, and credited them to UA, you would have earned miles based on distance, but with a multiplier based on fare.
In your example above, the L fare segments would earn 50% of the travel miles for each segment, and the K fare would earn 25% of miles traveled.
If you had booked the flights on ANA, and credited them to UA, you would have earned miles based on distance, but with a multiplier based on fare.
In your example above, the L fare segments would earn 50% of the travel miles for each segment, and the K fare would earn 25% of miles traveled.
#1224
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
If ticketed by NH, the NH operated segments would have accrued at 50% of miles flown for the L and 25% for the K.
The way to dodge these low UA earnings on cheap tickets is to either (i) fly a different airline, or (ii) accrue to a different program (e.g., Singapore Air's KrisFlyer).
#1225
Join Date: Apr 2016
Programs: United, American, JetBlue
Posts: 40
Hi everyone - Does United have any airline partners that would allow taking advantage of the excursionist perk on an award trip to Australia? Would like to fly in to SYD and home from MEL...and it'd be even better value if I could get that SYD to MEL flight included in the award ticket.
Thanks, Andy
Thanks, Andy
#1226
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Hi everyone - Does United have any airline partners that would allow taking advantage of the excursionist perk on an award trip to Australia? Would like to fly in to SYD and home from MEL...and it'd be even better value if I could get that SYD to MEL flight included in the award ticket.
#1228
Join Date: Apr 2016
Programs: United, American, JetBlue
Posts: 40
Thanks - that's what I was afraid of but just wanted to reach out and check.
#1229
Join Date: Feb 2017
Posts: 271
I paid for a domestic UA metal r/t, but I don't see the complimentary upgrade blue arrow. Other similar reservations do. Why is that?
#1230
Join Date: Jan 2016
Location: CLE (mostly)
Programs: UA Plat, Hyatt Explorist, Mlife Gold, Starbucks Gold
Posts: 823
Is the route one of the specific "ineligible for CPU" routes?
Does the Traveler Info on the reservation have your MP number and status listed next to your name?