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UA Upsell Offers to Business/First/PP at Purchase (PCU) to Day of Departure (DOD/TOD)

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Old Jan 21, 2017, 10:27 am
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Last edit by: WineCountryUA
PCU = Premium Cabin Upgrade
TOD = Time of Departure
DOD = Day of Departure
UFC = Upgrade First Class (older term)

UA will generally offer cash upgrades from any non-Basic Economy fare for UA operated flights, these can be offered:
- At the time of purchase
- Before travel in the itinerary view
- At check-in (computer, smartphone, airport)
- You can inquire with an agent anytime (including at the gate)
The price can vary, as it appears multiple processes are used -- occasionally yielding strangely high offers. Always cross-check on what the fare difference (up fare) might be and consider instead Buy up to higher fare class w/o change fee? {GG BUYUP}

Awards tickets will be offered similar cash upgrade after booking and at check-in.

For Check-in offers, these can vary post initial check-in, so check back closer to departure.

Such upgrades will be eligible for all the benefits of a premium cabin ticket, UA makes no distinction on how a passenger premium cabin ticket was obtained.

Generally, fees for upgrades are non-refundable if you voluntarily cancel. If UA cancels or fails to provide the upgrade, the fees will be refunded. On voluntary changes, the agent may transfer to the changes flight but that is not standard policy.

True up-fares (ADD/COLLECT) are transferable if the appropriate inventory space is available.

Fees paid for upgrades now (2024) earn PQPs on a 1 PQP per dollar spent basis. PQPs post within hours of purchase.
Will the upgrade earn PQDs or bonus PQMs see the wiki of Some Paid Upgrades Count Towards PQD & mileage bonus and some DON"T!
On how pricing is structured, see A Comprehensive Look at Domestic First Class Monetization (FCM) on United

Previous Threads:
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

2016 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
2015 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
2014 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
2013 "Upsell Offers to Business/First (UFC/PCU)" Questions/Discussion (Paid Upgrades)

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UA Upsell Offers to Business/First/PP at Purchase (PCU) to Day of Departure (DOD/TOD)

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Old Nov 3, 2025 | 8:29 pm
  #826  
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Originally Posted by UAflyerwhoflystomuch
I'd do that in a heartbeat btw
There is another thread about the poor quality of food on Polaris.

I wonder then, why would you do that in a heart beat?

I've flown TATL First Class with BA in 2014, and business class with QR, AF, KL, and DL between 2016 and 2022 a few times (once on each).

BA First and QR business were really nice, and I don't think UA is anywhere close to that?
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Old Nov 3, 2025 | 8:33 pm
  #827  
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Originally Posted by smartytravel
There is another thread about the poor quality of food on Polaris.

I wonder then, why would you do that in a heart beat?

I've flown TATL First Class with BA in 2014, and business class with QR, AF, KL, and DL between 2016 and 2022 a few times (once on each).

BA First and QR business were really nice, and I don't think UA is anywhere close to that?
You do it for the hard product and the ice cream sundaes. The food has gotten better.
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Old Nov 3, 2025 | 9:19 pm
  #828  
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Originally Posted by smartytravel
There is another thread about the poor quality of food on Polaris.

I wonder then, why would you do that in a heart beat?

I've flown TATL First Class with BA in 2014, and business class with QR, AF, KL, and DL between 2016 and 2022 a few times (once on each).

BA First and QR business were really nice, and I don't think UA is anywhere close to that?
Solely for the seat, not the food
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Old Nov 3, 2025 | 11:12 pm
  #829  
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Originally Posted by smartytravel
It's a day flight, and, if I decided to upfare, it would actually be UA43 FRA-EWR.

Saturday flight, and I have access to the lounge via CSR..On the other hand, I've never flown UA business class....it seems enticing.
A few reasons I would take the upgrade in this case:

(1) You avoid having a seatmate to climb over (or climb over you)
(2) You get more personal space and room to stretch out
(3) You get access to better lounges at every airport (the LH lounge at FRA and the Polaris lounge at EWR)
(4) You avoid IAD
(5) The food is not great on UA, but still better in C than in PY
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Old Nov 4, 2025 | 8:45 am
  #830  
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Originally Posted by Kacee
The difference between PE and lie-flat business is substantial. For a daytime flight of just under nine hours duration, $1200 is borderline. I'd probably do it, but someone who's more frugal probably would not. Note that there is some value to upgrading the short-haul segments as well, particularly if you don't have status.

The big risk here is that once you experience a lie-flat, you will likely have great difficulty ever flying long-haul in anything else.
I'm one of the frugal ones. $1200 works out to roughly $140 per hour. I might spend that much on the redeye, not on the west-bound fully daytime flight. The Premium Plus seats recline just enough and have enough elbow room to get comfortable while watching a movie or reading a book. I've got better uses for that kind of money when I'm already going to get the PP class for that daytime flight.
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Old Nov 4, 2025 | 9:31 am
  #831  
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Originally Posted by ExplorerWannabe
I'm one of the frugal ones. $1200 works out to roughly $140 per hour. I might spend that much on the redeye, not on the west-bound fully daytime flight. The Premium Plus seats recline just enough and have enough elbow room to get comfortable while watching a movie or reading a book. I've got better uses for that kind of money when I'm already going to get the PP class for that daytime flight.
The entire trip from the departure airport to arrival airport adds up to 19 hours 12 minutes of a journey. It would be helpful to have a lounge access in FRA. I am already covered at IAD with Etihad/CSR.
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Old Nov 4, 2025 | 11:48 am
  #832  
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Would need to consider the entire fare, but $1,200 is much higher than I would be willing to spend on a day time one way TATL, especially considering this would be an upgrade from PE, which one would have already paid a premium.

TATL paid business fare can be had for $2K-$3K (roundtrip) which gives me pause for the $1.2k upgrade ask.

I disagree with the notion once you have flown in business cabin, you can't go back to economy/premium economy. United has a good hard product with its business cabin, but it's not I can't go back to economy again good.

Also, its premium economy is perfectly acceptable, even economy cabin, but I am not a picky flyer. I fly everyone - recently started flying Frontier, surpringly good.
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Old Nov 4, 2025 | 11:54 am
  #833  
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Originally Posted by Repooc17
Would need to consider the entire fare, but $1,200 is much higher than I would be willing to spend on a day time one way TATL, especially considering this would be an upgrade from PE, which one would have already paid a premium.

TATL paid business fare can be had for $2K-$3K (roundtrip) which gives me pause for the $1.2k upgrade ask.

I disagree with the notion once you have flown in business cabin, you can't go back to economy/premium economy. United has a good hard product with its business cabin, but it's not I can't go back to economy again good.

Also, its premium economy is perfectly acceptable, even economy cabin, but I am not a picky flyer. I fly everyone - recently started flying Frontier, surpringly good.
Good thoughts.

RIC-BER (econ); KTW-RIC (premium econ) was $1250. To upgrade return to business, it would be additional $1200.

This route always goes for $4500-$5000 in business, and I will likely never be able to fly it in business, so that's why I am torn.
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Old Nov 4, 2025 | 11:57 am
  #834  
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Originally Posted by smartytravel
...I will likely never be able to fly it in business, so that's why I am torn.
If your finances allow, then do it!
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Old Nov 5, 2025 | 5:51 am
  #835  
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IAD-LAX upgrade to Polaris for $420 from cheap $89 coach ticket on 787-9. Accepted.
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Old Nov 5, 2025 | 5:08 pm
  #836  
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Originally Posted by Repooc17
TATL paid business fare can be had for $2K-$3K (roundtrip)
Not so much for next spring/summer, at least on Star Alliance flights.

At least not yet.
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Old Nov 5, 2025 | 10:40 pm
  #837  
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Currently have a ORD -> LHR flight booked about 7 weeks out using miles in PE (ON). I'm seeing an upgrade option to Polaris for $4.1k.

What are the odds that a cheaper upgrade offer becomes available closer to the flight? About a year or so ago I was able to snag a pretty cheap E to PE upgrade on a SA to US flight a few days before departure.
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Old Nov 6, 2025 | 4:55 am
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Originally Posted by GiantCow
Currently have a ORD -> LHR flight booked about 7 weeks out using miles in PE (ON). I'm seeing an upgrade option to Polaris for $4.1k.

What are the odds that a cheaper upgrade offer becomes available closer to the flight? About a year or so ago I was able to snag a pretty cheap E to PE upgrade on a SA to US flight a few days before departure.
If there are, and continue to be, a lot of open business class seats, high. If there aren't, low.

About 7 weeks could either be the pretty quiet time in early-mid December before holiday travel starts, in which case I'd guess you have a very good chance, or it could be the start of holiday travel in which case it's far less likely. Either way, $4.1k is not exactly a deal price, so you're not really giving anything up by not jumping on that.
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Old Nov 6, 2025 | 7:33 am
  #839  
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Originally Posted by GiantCow
Currently have a ORD -> LHR flight booked about 7 weeks out using miles in PE (ON). I'm seeing an upgrade option to Polaris for $4.1k.

What are the odds that a cheaper upgrade offer becomes available closer to the flight? About a year or so ago I was able to snag a pretty cheap E to PE upgrade on a SA to US flight a few days before departure.
We fly ORD-LHR on a semi-regular basis. There's a LOT of J capacity to LHR due to 3 High-J 767 flights per day. Our strategy is to book O and put in for a J upgrade.

We've been 4-4 this year on O --> J upgrades using either PlusPoints or MUA. Realizing this is a different scenario for you, I'd keep a close eye on J upgrade offer as you get closer. As the other poster noted, mid-December may have a good # of empty seats.
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Old Nov 6, 2025 | 9:48 am
  #840  
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Originally Posted by bambinomartino
Weird multi-city itinerary from Canada to Cancun/Tulum. Non-hub city, married segment situation coming up with prices similar to Y for Business/First. Could not get the price on UA, so went with Expedia (I know, I know).

One of the segments, ORD - IAH was in Economy, but I still thought it was good value. Upsell was $390 per person, then became $685. Called Expedia to see if there are any other options (free changes + price difference). Nope. Turns out I can change my trip on United's website. One of the options was $8. Eight dollars, for domestic First. The only difference was the time of the flight between Chicago and Houston, overnighting at the latter instead of the former. Well, also the equipment: A321neo to 737-900.
Ive had very good luck with Cancun deals. Just did a round trip where the price for First was like $60 more then economy each way
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