Reusing/Recovering value of partial used ticket (eg. cancelled return) [Consolidated]
#76
Moderator: United Airlines
Join Date: Jun 2007
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Partial flown tickets get messy.
This situation is very different from the fully cancelled ticket credit.
The real problem is if any restriction from the original flown segment impact the options for using the unflown segment. It is difficult to discuss in the abstract as the ticket details matter.
#77
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Just wondering for a future trip where I plan to use the one way ticket but possibly... break/throw away the 2nd portion (at the connecting city). It's a typical non-refundable fare, but quite an expensive one, so I was wondering.
Would any value remain in the ticket if I did this?
Would any value remain in the ticket if I did this?
#78
Join Date: May 2017
Posts: 2,281
Just wondering for a future trip where I plan to use the one way ticket but possibly... break/throw away the 2nd portion (at the connecting city). It's a typical non-refundable fare, but quite an expensive one, so I was wondering.
Would any value remain in the ticket if I did this?
Would any value remain in the ticket if I did this?
Assuming there isn't a fare break at the connecting city, your ticket will likely need to be repriced for travel valid on fares from your origin to the connecting city on the flight/booking code you took the flight in. If there wasn't valid fares for that city pair at your booking code they will need to work their way up until they find a valid fare for what you flew. If there's value after that process, it could be refunded into a credit. Or if you leave it as an open ticket, when you go to rebook, depending on the city pairs, it's possible they could find a fare that keeps the connecting city as a transfer (likely now a stop over) point.
If you want to get a rough idea if there's going to be any value, compare the fare you paid for AAA- x/BBB-CCC to the fare for AAA-BBB. If AAA-BBB is more, unlikely there will be any value left when it gets refared. Edit: and as Jsloan mentioned if this is a hidden city type scenario, almost certainly will have no value, and if you try to claim a credit will increase the chances your account gets flagged by their staff for potential review by corporate security. Hidden city ticketing is something they take seriously, and if this is such a case these rules apply: don't make a habit of it and absolutely don't do anything to bring that reservation to UA's attention.
#80
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
#81
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
And, of course, UA has no obligation to deliver you to your connecting point. Suppose you're flying IAD-ZRH-MXP, and IAD-ZRH is delayed or cancelled. UA would be within their rights to put you on IAD-EWR-MXP or IAD-FRA-MXP or... etc. You could always ask to be re-accommodated so that you still pass through the city you're trying to get to, but there's no guarantee that they'd be willing to do so.
#82
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
Well, since you presumably wouldn't be trying to buy a hidden-city ticket if it wasn't cheaper than the nonstop to your intended destination… no, it's very unlikely that you'd have any value left in the ticket. In order to get any value out of it, you'd either (a) need to have that second leg refunded due to IRROPS or (b) re-price it as a one-way to your true destination.