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New Future Flight Status Tool (presently non-operative)

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Old May 14, 2017, 12:55 am
  #46  
 
Join Date: Dec 2012
Posts: 1,117
Originally Posted by WineCountryUA
https://www.cablepick.net/united

Has this stopped working for others also?
Well, I just tried it for the first time but does not work for me.
"Get Flight Status" just does nothing.
Tried on both Chrome (desktop and mobile) and Edge.
Nada.
misterbean is offline  
Old May 14, 2017, 1:19 am
  #47  
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Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,345
Just tried it on FF and works fine.
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Old May 14, 2017, 9:23 am
  #48  
 
Join Date: Mar 2016
Location: SFO
Programs: UA 1.6MM
Posts: 21
It had been working for me until Friday May 12. Yesterday it started not to work. I tried Firefox, Chrome, IE, iPhone. No response after clicking "Get Flight Status".
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Old May 14, 2017, 9:35 am
  #49  
 
Join Date: Oct 2010
Location: LAX
Programs: UA 1k MM, HHonors Diamond
Posts: 256
Same, working fine all year on Chrome, stopped working Friday. Weekend glitch I hope.
sgfood is offline  
Old May 14, 2017, 9:41 am
  #50  
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Join Date: Jun 2005
Posts: 57,605
Originally Posted by WWfly
It had been working for me until Friday May 12. Yesterday it started not to work. I tried Firefox, Chrome, IE, iPhone. No response after clicking "Get Flight Status".
same here. hope it gets fixed soon.
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Old May 14, 2017, 10:04 am
  #51  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Working for me using Safari on a random date choice of May 25th
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Old May 14, 2017, 10:32 am
  #52  
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Join Date: Jun 2005
Posts: 57,605
Originally Posted by goalie
Working for me using Safari on a random date choice of May 25th
Odd. I just tried it again, this time on Safari, and it's not working for a flight in mid June.
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Old May 14, 2017, 12:45 pm
  #53  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Originally Posted by halls120
Originally Posted by goalie
Working for me using Safari on a random date choice of May 25th
Odd. I just tried it again, this time on Safari, and it's not working for a flight in mid June.
Even odder as I just selected UA 415 EWR-SFO on June 23rd using Safari and it worked
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Old May 14, 2017, 2:40 pm
  #54  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Guess this may have to do something will the scripting code.

Are the working cases on Apple OS?


On a PC/W10 & FF, with Inspect Element on, give the following

TypeError: oldCookieValue is undefined[Learn More]
Don't see "oldCookieValue" in the source code.



On PC/W10 & IE with Inspect Element, get
SCRIPT5007: Unable to get property 'indexOf' of undefined or null reference
united.js (28,8)
On PC/W10 and Chrome
favicon.ico Failed to load resource: the server responded with a status of 404 (Not Found)
united.js:28 Uncaught TypeError: Cannot read property 'indexOf' of undefined
at flightStatus (united.js:28)
at HTMLInputElement.onclick (VM43 united:53)
IANHSC (I am not a HTML script coder)

Last edited by WineCountryUA; May 14, 2017 at 2:49 pm Reason: Other browser data
WineCountryUA is offline  
Old May 14, 2017, 2:49 pm
  #55  
 
Join Date: Jan 2016
Posts: 622
Originally Posted by WineCountryUA
Are the working cases on Apple OS?
Working fine for me today, PC running Windows 10 and using Firefox. If on mobile, the cablepick site still works but the United site breaks, particularly after trying to switch from the amenities to the upgrade list tab. It's possible some older version of the united.js is cached on my PC, though it does still work in a new private browsing window, so that seems unlikely.
prometa is offline  
Old May 14, 2017, 3:36 pm
  #56  
 
Join Date: Jul 2011
Location: In between IAD and DCA
Programs: UA Plat 1.1MM , Marriott Gold Elite, Hyatt Discoverist
Posts: 2,262
Love it! Thank you!
UAL250 is offline  
Old May 14, 2017, 4:57 pm
  #57  
Original Poster
 
Join Date: Dec 2014
Location: LAX, EWR, LHR
Programs: UA 1K
Posts: 227
Originally Posted by WineCountryUA
united.js:28 Uncaught TypeError: Cannot read property 'indexOf' of undefined
at flightStatus (united.js:28)
at HTMLInputElement.onclick (VM43 united:53)
Can you try it again now? The error above only occurred when no cookie existed. That's why half the people here, including my self originally, had no issues.

The javascript code that sets the cookie was checking for the existence of the cookie and if it could not find it then it would create one. Problem seemed to be that it always thought the cookie existed. Changing the check on line 24 if (oldCookieValue == '') to if (oldCookieValue == null) seems to have solved the problem I hope. oldCookieValue is defined on line 21 and its the previous cookie values. Line 31 appends the new search values to the cookie.

I'm sure sure why it decided to break after a year... Luckily my day job has nothing to do with IT or web design.
FL390 is offline  
Old May 14, 2017, 5:06 pm
  #58  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Originally Posted by FL390
Can you try it again now? ....
^^^^^^

Thanks. working great again

I did get a JAVA update recently.
WineCountryUA is offline  
Old May 14, 2017, 5:28 pm
  #59  
A FlyerTalk Posting Legend
 
Join Date: Jun 2005
Posts: 57,605
Cleaned the old cookies on Chrome and Safari. Works fine now on Safari, on Chrome I get the UA page but it can't find the flight.
halls120 is offline  
Old May 14, 2017, 6:54 pm
  #60  
 
Join Date: Oct 2010
Location: LAX
Programs: UA 1k MM, HHonors Diamond
Posts: 256
Thanks for the input; cleared cookies,deleted old Java Script and installed new version.

Working as normal!
sgfood is offline  


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