United provided internet access/blocking restrictions [Consolidated]
Sep 10, 2016, 6:52 am
#136
Join Date: Oct 2006
Posts: 9
United Club Wifi Blocking Enterprise Applications?
I saw something today that I haven't seen before - I was wondering if anyone else has seen it or has a workaround.
We use ShareFile for secure file sharing for everything too confidential for email.
Today at the United Club (F Gates, O'Hare) I got this message when I tried to access my corporate ShareFile site:
United Airlines Guest
D22
Sorry, you don't have permission to visit this site.
You tried to visit:http://(mycompany).sharefile.com/
Your organization has selected Zscaler to protect you from internet threats.
I use ShareFile often enough that this seems like it must be new - but it could be that I just haven't had mission-critical files I needed to download in a club lounge since most of my files auto-sync.
This time, I just set up my iPhone as a personal hotspot to get around it because I didn't have time to mess with it - but ShareFile doesn't seem like a site that should be blocked like this. It's an enterprise-class file sharing service that a lot of businesses use.
Anyone else seen this? Any idea what I can do? At minimum I'd like to send a sternly worded letter to someone to let them know that this decision has a significant impact on the usefulness of my club membership and my company's willingness to reimburse me for it.
We use ShareFile for secure file sharing for everything too confidential for email.
Today at the United Club (F Gates, O'Hare) I got this message when I tried to access my corporate ShareFile site:
United Airlines Guest
D22
Sorry, you don't have permission to visit this site.
You tried to visit:http://(mycompany).sharefile.com/
Your organization has selected Zscaler to protect you from internet threats.
I use ShareFile often enough that this seems like it must be new - but it could be that I just haven't had mission-critical files I needed to download in a club lounge since most of my files auto-sync.
This time, I just set up my iPhone as a personal hotspot to get around it because I didn't have time to mess with it - but ShareFile doesn't seem like a site that should be blocked like this. It's an enterprise-class file sharing service that a lot of businesses use.
Anyone else seen this? Any idea what I can do? At minimum I'd like to send a sternly worded letter to someone to let them know that this decision has a significant impact on the usefulness of my club membership and my company's willingness to reimburse me for it.
Sep 10, 2016, 8:21 am
#138
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
It's a known annoyance with UC wifi. Makes zero sense to me, too.
Try a VPN.
In your shoes, I wouldn't mention it to your company. They might decide to end your UC subsidy.
Try a VPN.
In your shoes, I wouldn't mention it to your company. They might decide to end your UC subsidy.
Sep 10, 2016, 8:32 am
#139
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
Aug 22, 2017, 7:18 pm
#140
Join Date: Aug 2007
Programs: UA 1k
Posts: 226
I saw something today that I haven't seen before - I was wondering if anyone else has seen it or has a workaround.
We use ShareFile for secure file sharing for everything too confidential for email.
Today at the United Club (F Gates, O'Hare) I got this message when I tried to access my corporate ShareFile site:
United Airlines Guest
D22
Sorry, you don't have permission to visit this site.
You tried to visit:http://(mycompany).sharefile.com/
Your organization has selected Zscaler to protect you from internet threats.
I use ShareFile often enough that this seems like it must be new - but it could be that I just haven't had mission-critical files I needed to download in a club lounge since most of my files auto-sync.
This time, I just set up my iPhone as a personal hotspot to get around it because I didn't have time to mess with it - but ShareFile doesn't seem like a site that should be blocked like this. It's an enterprise-class file sharing service that a lot of businesses use.
Anyone else seen this? Any idea what I can do? At minimum I'd like to send a sternly worded letter to someone to let them know that this decision has a significant impact on the usefulness of my club membership and my company's willingness to reimburse me for it.
We use ShareFile for secure file sharing for everything too confidential for email.
Today at the United Club (F Gates, O'Hare) I got this message when I tried to access my corporate ShareFile site:
United Airlines Guest
D22
Sorry, you don't have permission to visit this site.
You tried to visit:http://(mycompany).sharefile.com/
Your organization has selected Zscaler to protect you from internet threats.
I use ShareFile often enough that this seems like it must be new - but it could be that I just haven't had mission-critical files I needed to download in a club lounge since most of my files auto-sync.
This time, I just set up my iPhone as a personal hotspot to get around it because I didn't have time to mess with it - but ShareFile doesn't seem like a site that should be blocked like this. It's an enterprise-class file sharing service that a lot of businesses use.
Anyone else seen this? Any idea what I can do? At minimum I'd like to send a sternly worded letter to someone to let them know that this decision has a significant impact on the usefulness of my club membership and my company's willingness to reimburse me for it.
Getting the exact same thing - with and without VPN - at UC in IAD. Our entire company runs on Sharefile, not sure why it won't work here.
Oct 6, 2017, 2:29 pm
#141
Join Date: Jun 2002
Location: Various tier levels of frequent flyer/hotel plans received for bellyaching about minor flaws in the service I received.
Posts: 610
Blocked sites at United Clubs
I understand why some sites are blocked at United Clubs. Initially you got an explicit notice that a particular site was blocked, but now the connection is simply dropped. I've noticed that Google Docs is blocked. I can't think of a reason why they'd block that site.
Oct 6, 2017, 2:57 pm
#143
Join Date: Jun 2002
Location: Various tier levels of frequent flyer/hotel plans received for bellyaching about minor flaws in the service I received.
Posts: 610
Yup, but the way Google is set up, if you are redirected to docs from drive, the connection gets dropped again.
Oct 6, 2017, 4:10 pm
#144
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,044
Also, categories are used to block, ("Porn","Hacking","File Sharing" etc) and sometime a domain can be mis-categorized. The vendor we use at work once pushed out an update that put "google.com" into a blocked category.