Jan 1, 2015, 4:57 pm
Last edit by: WineCountryUA
GS/Global Services is the highest tier of elite status. It is by invitation -- the invite criteria is not public but seems to require substantial annual spending with UA both in terms of absolute dollar amounts and purchasing higher fare classes (higher cpm - cents per mile).
GS have significantly enhanced services / benefits over 1Ks. There is little said publicly by UA on GS benefits and/or qualification.
Last years's thread, Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2014]
Thread on qualiflying for 2015, Global Services 2015 Notifications (ONLY)
and a thread on FlyerTalk Forums Thread Wiki: GS 2015 -- No Word Yet / Still waiting / Why?
Known facts from United:
http://www.flyertalk.com/forum/24280055-post276.html
GS have significantly enhanced services / benefits over 1Ks. There is little said publicly by UA on GS benefits and/or qualification.
Last years's thread, Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2014]
Thread on qualiflying for 2015, Global Services 2015 Notifications (ONLY)
and a thread on FlyerTalk Forums Thread Wiki: GS 2015 -- No Word Yet / Still waiting / Why?
Known facts from United:
- Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier-qualifying criteria.
- We look at your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
- Usually, members invited to Global Services tend to consistently purchase premium cabins or fully refundable tickets.
http://www.flyertalk.com/forum/24280055-post276.html
We appreciate your commitment to United® in 2014, and thank you for making us your choice of airline so often throughout the year. We've carefully reviewed your request to be reconsidered for Global ServicesSM status. Unfortunately, based upon your flight activity, we are unable to extend a Global Services invitation for 2015.
As you plan your travel for 2015, here are a few things to keep in mind:
■ Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier®-qualifying criteria.
■ We evaluate your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
■ Usually, members invited to Global Services tend to consistently purchase premium cabin or fully refundable tickets.
On behalf of everyone at United, thank you for your commitment and valued business. We appreciate that you make us your choice in the skies, and will look forward to seeing you on many future flights.
Best regards,
Your Global Services team
As you plan your travel for 2015, here are a few things to keep in mind:
■ Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier®-qualifying criteria.
■ We evaluate your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
■ Usually, members invited to Global Services tend to consistently purchase premium cabin or fully refundable tickets.
On behalf of everyone at United, thank you for your commitment and valued business. We appreciate that you make us your choice in the skies, and will look forward to seeing you on many future flights.
Best regards,
Your Global Services team
Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2015]
Jan 12, 2015, 8:04 pm
#151
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
My PQD was just under $40k and flew 100% INTL flights in biz with mix of fares with one C fare and several P and Z fares.
My domestic flights for the connections were all F or A fare.
Fly into BOS or MHT.
100% of my flights were paid fare in the front cabin on UA metal. Got invited again in GS.
My domestic flights for the connections were all F or A fare.
Fly into BOS or MHT.
100% of my flights were paid fare in the front cabin on UA metal. Got invited again in GS.
Jan 12, 2015, 8:35 pm
#152
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,332
Correct me if I am wrong...I seem to remember reading posts written by some of the most seasoned and reputable FTers in this forum indicating "Location" is simply a unconfirmed myth as one of the considerations for GS qualification.
IMHO, if two persons spend the same $ amount and same cpm, both should have the same contributions to UA.
IMHO, if two persons spend the same $ amount and same cpm, both should have the same contributions to UA.
Jan 12, 2015, 8:35 pm
#153
Join Date: Mar 2014
Location: SFO
Programs: UA GS / MM
Posts: 208
Personally I don't think it is harder to make GS at SFO, especially if you fly high PQD and low PQS on UA metals. If you fly lots of domestic or a mixture of partner flights, then the bottom line for GS is less clear.
Jan 12, 2015, 9:15 pm
#154
Join Date: May 2012
Location: LAX
Programs: UA GS/1MM, Ritz Carlton Plat
Posts: 200
Jan 12, 2015, 11:50 pm
#155
Join Date: Jan 2011
Location: San Antonio, TX
Programs: 1K
Posts: 784
IMHO, this statement doesn't make sense. Different "home" city means different fares, routing, schedules, equipment, operator, and various overhead specific to the airport. It seems to me that all of this would translate to a generally different profitability by "home" city. Is $1,000 spend in San Antonio equivalent to $1,000 spend in Houston? Probably not.
Jan 13, 2015, 12:19 am
#156
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,332
IMHO, this statement doesn't make sense. Different "home" city means different fares, routing, schedules, equipment, operator, and various overhead specific to the airport. It seems to me that all of this would translate to a generally different profitability by "home" city. Is $1,000 spend in San Antonio equivalent to $1,000 spend in Houston? Probably not.
Also, one's mailing address and flying pattern (flight origination and destination) may be quite different.
For example, I am an expatriate. I use my parent's address for all mails, but most of my flights originates either in NY or a location in AsPac. For 2015, most of my flights may originate in Europe....the mailing address is almost meaningless to UA in my case to determine whether to award GS to me.
Jan 13, 2015, 1:41 pm
#157
Join Date: Mar 2010
Programs: UA GS, F9 Summit, Marriott Gold, HH Gold, Hyatt Plat
Posts: 333
I saw quite a few denials this year. The line seems to be ~50k for non-renewals. Has anyone under 45k gotten a non-renewal invite this year?
Jan 13, 2015, 2:33 pm
#158
Join Date: Oct 2014
Location: EWR
Programs: United
Posts: 89
Just went through EWR GS check in for the first time.
Everyone was friendly and efficient. The nicest guy, though, was a CS person near economy check in. My taxi dropped me off in a spot no where near the GS desk, so I stopped by and asked for directions. He couldn't leave his desk, but was really helpful. Thing is, I had 5 or so people in front of me and waited my turn. He was really helpful and friendly to everyone else too. Kind of helped me feel better about cutting in line at security.
Everyone was friendly and efficient. The nicest guy, though, was a CS person near economy check in. My taxi dropped me off in a spot no where near the GS desk, so I stopped by and asked for directions. He couldn't leave his desk, but was really helpful. Thing is, I had 5 or so people in front of me and waited my turn. He was really helpful and friendly to everyone else too. Kind of helped me feel better about cutting in line at security.
Jan 13, 2015, 6:56 pm
#159
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,028
Benefit clarification question ... parents flying together on XN award ticket booked out of their own account. Can I call in and ask for my RPUs to be applied to their itinerary, or must I be listed on the PNR? Thanks.
Jan 13, 2015, 7:08 pm
#160
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
Yes you can. In fact, I did just that for my parents. And they'll book into PN.
Jan 13, 2015, 7:11 pm
#161
Join Date: May 2011
Posts: 5,814
. Plus the whole point of GS is to think/worry less about rules and consistency. Anyway, I asked about this recently did this and told me that the miles had to come out of my account (which they were) but I didn't have to be on the res. She also mentioned that she recently got a memo that it was going to change in April (didn't ask any specifics as I was in a rush but something about the account holder being on the same PNR too).
Jan 13, 2015, 9:11 pm
#162
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Jan 15, 2015, 11:16 am
#163
Join Date: Apr 2012
Posts: 9
I just off the phone with GS and am completely confused. I am trying to book a Saver Award that is upgradeable with RPU/GPU for CLD-LAX-OGG. Using Expert Mode, I see the following:
CLD-LAX: Y9, B9, M9, E9, U9, H9, Q9, V9, W9, S9, T7, L0, K0, G0, N0, X0
LAX-OGG: F9, A9, JN9, C9, D9, Z9, ZN9, P9, PN9, R7, RN7, IN0, I0, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T7, L0, K0, G0, N0, XN0, X0
With T>0 and PN>0, shouldn't I be able to book a Saver Award and then upgrade using an instrument?
I spoke with two GS reps (only spoke with the 2nd in detail) and both said no. The second went so far as to say that I had to see United Economy (T) fare class availability for this to work. Am I understanding GS benefits completely wrong? Perhaps it is the CLD-LAX United Express single-cabin segment that is causing the issue and there is no XN space?Thanks!
Jan 15, 2015, 11:26 am
#164
Used to be 'thiti'
Join Date: Jul 2005
Location: Denver, CO
Programs: UA-PP 1MM, Hyatt-Globalist, Bonvoy-LT Titanium, Hertz-Pres Cir
Posts: 189
I just off the phone with GS and am completely confused. I am trying to book a Saver Award that is upgradeable with RPU/GPU for CLD-LAX-OGG. Using Expert Mode, I see the following:
CLD-LAX: Y9, B9, M9, E9, U9, H9, Q9, V9, W9, S9, T7, L0, K0, G0, N0, X0
LAX-OGG: F9, A9, JN9, C9, D9, Z9, ZN9, P9, PN9, R7, RN7, IN0, I0, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T7, L0, K0, G0, N0, XN0, X0
With T>0 and PN>0, shouldn't I be able to book a Saver Award and then upgrade using an instrument? I spoke with two GS reps (only spoke with the 2nd in detail) and both said no. The second went so far as to say that I had to see United Economy (T) fare class availability for this to work. Am I understanding GS benefits completely wrong? Perhaps it is the CLD-LAX United Express single-cabin segment that is causing the issue and there is no XN space?
Thanks!
CLD-LAX: Y9, B9, M9, E9, U9, H9, Q9, V9, W9, S9, T7, L0, K0, G0, N0, X0
LAX-OGG: F9, A9, JN9, C9, D9, Z9, ZN9, P9, PN9, R7, RN7, IN0, I0, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T7, L0, K0, G0, N0, XN0, X0
With T>0 and PN>0, shouldn't I be able to book a Saver Award and then upgrade using an instrument?
I spoke with two GS reps (only spoke with the 2nd in detail) and both said no. The second went so far as to say that I had to see United Economy (T) fare class availability for this to work. Am I understanding GS benefits completely wrong? Perhaps it is the CLD-LAX United Express single-cabin segment that is causing the issue and there is no XN space?Thanks!
Jan 15, 2015, 11:31 am
#165
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Perhaps you will do better handling this in two steps. First, tell them you want to convert the T to a saver economy award (XN). Then, once that's done, ask them to apply your upgrade to the LAX-OGG segment.