Reseated due to Infant/Bassinet
Oct 27, 2014, 3:35 pm
#91
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Well the point remains if a FA + captain will go this far - when they have nothing to make you move your seat for no real reason....
For the record I have refused to trade seats numerous times - the FA never had me thrown of the plane....
I am hoping UA will do this some time to me - so I get the EU261 - EUR 600.- = easy money!
For the record I have refused to trade seats numerous times - the FA never had me thrown of the plane....
I am hoping UA will do this some time to me - so I get the EU261 - EUR 600.- = easy money!
Oct 27, 2014, 3:50 pm
#92
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MODERATOR NOTE:
The personal attacks and additional off topic comments since the prior moderator note will stop or this thread will be taking a permanent vacation
goalie
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The personal attacks and additional off topic comments since the prior moderator note will stop or this thread will be taking a permanent vacation
goalie
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Oct 27, 2014, 5:31 pm
#93
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Did I miss something, or is everyone engaging in a hypothetical discussion here? From the OP, the demand to move came from the GA, not the FA or any other member of the flight crew.
Oct 27, 2014, 6:59 pm
#94
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Captain speaks with passenger. Tells him "I have a report from my FA that you are causing problems. I don't have time to get into 'he said, she said.' I need you to assure me that you will follow crew member instructions on this flight."
Passenger continues to argue that he is right, and FA is wrong, and refuses to confirm that he will follow crew member instructions during the flight. Passenger is properly removed from the aircraft.
Passenger continues to argue that he is right, and FA is wrong, and refuses to confirm that he will follow crew member instructions during the flight. Passenger is properly removed from the aircraft.
This may be the result if the captain is in fact just ignorant. But in any case he will be looking for a solution to get his job done in a sensible way, he will at least listen to the case and both parties involved and then makes a decision. If he does not, that would be considered abuse of power under German law, btw..
That said the captain might get that passenger removed from the plane, but it will be pretty expensive for UA if the passenger is going after them based on the above mentioned violations (anti-discrimination, abuse of power) and the totally unreasonable request leading to that situation.
Greetings - Dirk
That said the captain might get that passenger removed from the plane, but it will be pretty expensive for UA if the passenger is going after them based on the above mentioned violations (anti-discrimination, abuse of power) and the totally unreasonable request leading to that situation.
Greetings - Dirk
If you have examples I'd sincerely be interested in reading about them. Links, if possible.
Oct 27, 2014, 7:28 pm
#95
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How about a real world scenario?
FA tells passenger to change seats. Passenger refuses. FA reports to Captain that passenger will not comply with crew member instructions, became argumentative and disruptive, and that FA feels threatened by passenger's conduct. Captain speaks with passenger. Tells him "I have a report from my FA that you are causing problems. I don't have time to get into 'he said, she said.' I need you to assure me that you will follow crew member instructions on this flight."
Passenger continues to argue that he is right, and FA is wrong, and refuses to confirm that he will follow crew member instructions during the flight. Passenger is properly removed from the aircraft.
FA tells passenger to change seats. Passenger refuses. FA reports to Captain that passenger will not comply with crew member instructions, became argumentative and disruptive, and that FA feels threatened by passenger's conduct. Captain speaks with passenger. Tells him "I have a report from my FA that you are causing problems. I don't have time to get into 'he said, she said.' I need you to assure me that you will follow crew member instructions on this flight."
Passenger continues to argue that he is right, and FA is wrong, and refuses to confirm that he will follow crew member instructions during the flight. Passenger is properly removed from the aircraft.
Oct 27, 2014, 8:54 pm
#96
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Off he goes.
Oct 27, 2014, 8:59 pm
#97
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This may be the result if the captain is in fact just ignorant. But in any case he will be looking for a solution to get his job done in a sensible way, he will at least listen to the case and both parties involved and then makes a decision. If he does not, that would be considered abuse of power under German law, btw..
That said the captain might get that passenger removed from the plane, but it will be pretty expensive for UA if the passenger is going after them based on the above mentioned violations (anti-discrimination, abuse of power) and the totally unreasonable request leading to that situation.
Greetings - Dirk
That said the captain might get that passenger removed from the plane, but it will be pretty expensive for UA if the passenger is going after them based on the above mentioned violations (anti-discrimination, abuse of power) and the totally unreasonable request leading to that situation.
Greetings - Dirk
I would be interested to read one of these decisions awarding damages to a passenger for being wrongly removed from an aircraft. Please provide citation(s). Thanks!
btw, there are numerous decisions in the U.S. assessing monetary penalties against the passenger for causing an on-board disturbance. Two of them are cited in an earlier post upthread.
btw, there are numerous decisions in the U.S. assessing monetary penalties against the passenger for causing an on-board disturbance. Two of them are cited in an earlier post upthread.
Last edited by FlyinHawaiian; Oct 28, 2014 at 7:21 am Reason: Merge
Oct 27, 2014, 9:05 pm
#98
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Anyway once a boarding pass is issued and the seat is save...
It is within the airlines' discretion to move you to any seat for a number of reasons, and, I think it is worth noting, then can refuse to even tell you why they are doing it. In the case of FAMs, the most certainly WONT tell you.
Again, you can refuse the new seat, in which case the airline will ask you fly the next plane...and bingo, your IDB and EU comp go poof.
If you refuse to fly the next plane and dont comply with a crew directive, you won't fly on that OR the next plane..for a few days.
Oct 27, 2014, 9:07 pm
#99
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Oct 27, 2014, 9:18 pm
#100
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Oct 27, 2014, 9:44 pm
#101
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I was referring to the fantasy scenario that was given in the post I responded to, not the one that actually happened. It's a shame that much misinformation and hypothetical has blurred this thread.
IMHO the OP behaved impeccably. Too well in fact, and that was to his detriment as the bully got her way at his expense.
IMHO the OP behaved impeccably. Too well in fact, and that was to his detriment as the bully got her way at his expense.
Oct 27, 2014, 10:59 pm
#102
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Oct 27, 2014, 11:52 pm
#103
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I would be interested to read one of these decisions awarding damages to a passenger for being wrongly removed from an aircraft. Please provide citation(s). Thanks!
btw, there are numerous decisions in the U.S. assessing monetary penalties against the passenger for causing an on-board disturbance. Two of them are cited in an earlier post upthread.
btw, there are numerous decisions in the U.S. assessing monetary penalties against the passenger for causing an on-board disturbance. Two of them are cited in an earlier post upthread.
Moving a passenger to make room for a bassinet isn't discrimination (well, actually it could be but even then it would be reasonable). Moving a passenger because he is a man is discrimination.
See http://en.wikipedia.org/wiki/Airline...cy_controversy
Again it won't make you rich but it will be costly for the airline to get their lawyers involved and change procedures.
Oct 28, 2014, 12:03 am
#104
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The question being discussed is whether OP could have been tossed off the aircraft for refusing to move. Yes, he definitely could have. Pax have been tossed off of UA flights for complaining about the inflight movie. Movie Complaint Leads to Flight Diversion
btw, I don't think anyone who's responding reasonably here would not agree that the OP was placed in an impossible situation and handled it gracefully.