MAJOR Change coming {delayed} to GPU redemption on Lufthansa
Aug 30, 2014, 2:13 pm
#61
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Wonder how this would work with a pure 220 ticket for lets say a FRA-BKK route?
How do you upgrade this with UA?
How do you upgrade this with UA?
Aug 30, 2014, 2:17 pm
#62
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My colleague was attempting to sponsor me for an upgrade on a LH flight in October, so I had given him instructions to call in and request the paper cert. He was told that they would not issue the paper cert now as the process was changing. The agent would not assist him now and instead said that he needed to do this online after the first week of September. He didn't get as much detailed information as the OP, but the story seems consistent.
ur colleague not wait and hang up and call again today...
Aug 30, 2014, 4:50 pm
#63
Join Date: Mar 2008
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Having enough GPUs in the account would also give the benefit of being able to try and request an upgrade in advance when the changes are implement + plus have a paper instrument for standby...
Aug 30, 2014, 6:46 pm
#64
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I agree, this seems to be the best approach in the near term. Hopefully they still accept the paper certs after the change.
Sep 4, 2014, 1:56 pm
#65
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Has this taken effect yet? Just about to book a trip on LH. Don't have time to wait for a certificate. My flight is on Sunday!!
Sep 4, 2014, 2:08 pm
#66
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Spoke with a UA service director today because I have a reader I'm helping with this. She said that it is literally expected at any minute and emails should be going out today or tomrw about it being live. IF I were you, I would call UA and have them fedex you a coupon. Hopefully not too late.
Sep 6, 2014, 1:33 pm
#67
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As of today, that is, 24 hours after we were assured this process would change, http://www.united.com/web/en-US/cont...wupgrades.aspx says paper GPU.
Don't you think UA insider would weigh in, especially on what is overall a positive change?
Reading that thread it appears this was a case of a mola. The OP never reported back if doing the e-upgrade online worked or not.
Don't you think UA insider would weigh in, especially on what is overall a positive change?
Last edited by mre5765; Sep 6, 2014 at 1:43 pm
Sep 6, 2014, 2:38 pm
#68
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and I'm glad that that's what you were told and I hope it works out for you. I was just relaying what we were told. My flight is not until late Oct, so it's not a pressing issue for me. Hopefully they will "grandfather" those of you with paper certs. We were instructed not to try for those, but rather to wait. Further clarification from those "in the know" (and not relying on the differing information of phone reps) would be helpful.
Sep 6, 2014, 2:53 pm
#69
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Disappointing that they can't hit their IT targets on time.
Sep 6, 2014, 3:02 pm
#70
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Sep 6, 2014, 3:48 pm
#71
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1. It shouldn't be too hard to write an app that checks several times a day...
2. I haven't flown LH in years, the last time I used paper certs was when they could be used on any flight by anyone. At that time, clearly some seats were becoming available only at the last minute---I would frequently have to wait until the boarding process was well under way. So those 'no-show seats' are now off the table.
2. I haven't flown LH in years, the last time I used paper certs was when they could be used on any flight by anyone. At that time, clearly some seats were becoming available only at the last minute---I would frequently have to wait until the boarding process was well under way. So those 'no-show seats' are now off the table.
Sep 10, 2014, 12:08 pm
#72
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teetering on the edge of buying some LH flights that i want to be able to upgrade, it's frustrating that this isn't live yet since the award inventory is there for at least one segment from Y->C currently 
Sep 10, 2014, 3:51 pm
#73
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Sep 10, 2014, 10:36 pm
#74
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I guess not this year - just heard that LH is making major changes to their reservation system - putting all other changes on hold!
Sep 10, 2014, 10:57 pm
#75
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