New UA BF seat research
#1
Original Poster
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
New UA BF seat research
Received this:
You’re one of our most valued customers, and your perspective on the United travel experience matters greatly to us. We would like to invite you for an in-person exclusive event at the Boeing Dreamliner Gallery to try a few aircraft seats we’re prototyping and let us know what you think.
We are conducting research the week of Sept. 8, in Seattle, and would like to invite you to participate for one day or night in a simulated flight experience to test new BusinessFirst seat prototypes. If selected, you would be invited to participate in a 9-hour overnight “flight” with a few other individuals or a 3-hour daytime focus group. All travel, hotel and transportation will be provided by United. Additionally, we will be booking exclusive VIP tours of the Boeing manufacturing facility, if interested.
You’re one of our most valued customers, and your perspective on the United travel experience matters greatly to us. We would like to invite you for an in-person exclusive event at the Boeing Dreamliner Gallery to try a few aircraft seats we’re prototyping and let us know what you think.
We are conducting research the week of Sept. 8, in Seattle, and would like to invite you to participate for one day or night in a simulated flight experience to test new BusinessFirst seat prototypes. If selected, you would be invited to participate in a 9-hour overnight “flight” with a few other individuals or a 3-hour daytime focus group. All travel, hotel and transportation will be provided by United. Additionally, we will be booking exclusive VIP tours of the Boeing manufacturing facility, if interested.
#3
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
#4
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
Feel free to forward me the email if you're not interested I've been hearing about this from a source for a long time! Look forward to hearing about it though I suspect you'll be sworn to secrecy.
(yes, I realise I'm not GS and won't be invited!)
In all seriousness - hope a few people who are 6'2" or taller with size 13 feet get to try out the seats and provide feedback.
(yes, I realise I'm not GS and won't be invited!)
In all seriousness - hope a few people who are 6'2" or taller with size 13 feet get to try out the seats and provide feedback.
#6
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
#7
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Through back channels, I've been able to procure an advance copy of the feedback form:
How do you rate our new BF Seat:
__ Amazing!
__ The Best Ever!
__ Wow, I Love It!
__ Better than AA and DL Combined!
How do you rate our new BF Seat:
__ Amazing!
__ The Best Ever!
__ Wow, I Love It!
__ Better than AA and DL Combined!
#8
Join Date: Nov 2005
Posts: 106
I am scheduled to attend a similar session this Thursday in Chicago at HQ, though the language was "to try a few aircraft seats we’re prototyping and let us know what you think" (type of seat - Y / J / F - not specified). I am 6' 3" and have some pretty strong opinions about the shortcomings of both current J products (2-4-2 config on the pmUA / length and footwell of the pmCO).
#9
Join Date: May 2001
Location: HNL
Posts: 1,015
Wow, I can't believe UA is even paying travel costs. I'd consider paying my own way for a chance to attend.
What a week, first after sending umpteen millions to their consulting agency for market research, UA came to the conclusion that humans not only eat, but it's a rather important part of daily life. And now they've come to the conclusion that premium passengers enjoy being as comfortable as possible when spending $$$ on air travel. Dare I ask what's next??
What a week, first after sending umpteen millions to their consulting agency for market research, UA came to the conclusion that humans not only eat, but it's a rather important part of daily life. And now they've come to the conclusion that premium passengers enjoy being as comfortable as possible when spending $$$ on air travel. Dare I ask what's next??
#11
Original Poster
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
Feel free to forward me the email if you're not interested I've been hearing about this from a source for a long time! Look forward to hearing about it though I suspect you'll be sworn to secrecy.
(yes, I realise I'm not GS and won't be invited!)
In all seriousness - hope a few people who are 6'2" or taller with size 13 feet get to try out the seats and provide feedback.
(yes, I realise I'm not GS and won't be invited!)
In all seriousness - hope a few people who are 6'2" or taller with size 13 feet get to try out the seats and provide feedback.
#12
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
{scurring off to check my email} I just hope they have a few women attending to express their opinion.