CrankyFlier: Blaming United's problems on Continental (and v.v.) is the problem
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#153
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#154
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#155
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I learned a new word, fiefdoms
The article is sadly correct. I predict it will continue its downward spiral and better managed airlines will pick up the pieces.
The article is sadly correct. I predict it will continue its downward spiral and better managed airlines will pick up the pieces.
#156
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They've announced retirement of one. More are possible, but on what basis is your statement being made?
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Excellent article. I'm guilty of nostalgia myself and when I'm honest I admit the United of 2004-2009 was not very good. I remember my first time in a United Club (PHX) and thinking "this is a lounge?". Good for Cranky for writing this, now if only anyone in Chicago will listen.
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Laughable that people are excusing early 2000s underperformance by trotting out 9/11 and the dot-com bust as if all airlines weren't equally exposed.
And if this merger hadn't gone through, it's likely both UA and CO would be Ch7 by now.
Laughable that people are excusing early 2000s underperformance by trotting out 9/11 and the dot-com bust as if all airlines weren't equally exposed.
And if this merger hadn't gone through, it's likely both UA and CO would be Ch7 by now.
Do not even try to argue that CO was equally affected by these external events as United was.
#159
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Stop the UA vs CO crap and run ONE airline. To make everyone happy, call it ONE and now your re-branded. Kidding.
Instead - get rid of the CEO. Cut the Union crap and work as a team, re-brand as Team airlines. This CEO is clueless.
Current UA Management must go.
RJ's LAX-MSP. Brilliant!
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#164
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You are correct, I booked it.
When I booked the itinerary many months ago, it was on mainline jets with a connection. Unfortunately UA changed it to Barbie Jets. (CRJ 700s for a 4 hour flight).
I have several great friends who are long time UA staff (2 pilots, 2 FAs, a GA.) Each of them has shared similar stories related to my personal (negative) CS experiences, and each has expressed frustration with the childish UA vs. CO behavior.
Of interest to this thread, all of them are sUA, but none of them was blaming the sCO side. They all were concerned about leadership at the top, and degrading morale across the board.
When I booked the itinerary many months ago, it was on mainline jets with a connection. Unfortunately UA changed it to Barbie Jets. (CRJ 700s for a 4 hour flight).
I have several great friends who are long time UA staff (2 pilots, 2 FAs, a GA.) Each of them has shared similar stories related to my personal (negative) CS experiences, and each has expressed frustration with the childish UA vs. CO behavior.
Of interest to this thread, all of them are sUA, but none of them was blaming the sCO side. They all were concerned about leadership at the top, and degrading morale across the board.
Last edited by MPsince1984; Jul 11, 2014 at 11:30 pm
#165
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I refunded a flight the other day that went from mainline to RJ.
If everybody knew this (and exercised it), maybe it would help the cause.