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CrankyFlier: Blaming United's problems on Continental (and v.v.) is the problem

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CrankyFlier: Blaming United's problems on Continental (and v.v.) is the problem

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Old Jul 11, 2014, 4:37 pm
  #151  
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Originally Posted by rch4u
(That is most of the 763 fleet.)
Not so much - most are 3 cabin IIRC
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Old Jul 11, 2014, 4:48 pm
  #152  
 
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Originally Posted by UA-NYC
Not so much - most are 3 cabin IIRC
I am saying that sCO management is retiring 3-cabin 763s, which make up the considerable majority of the sUA 763 fleet. So, that means sCO management is retiring most 763s.
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Old Jul 11, 2014, 5:08 pm
  #153  
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Originally Posted by rch4u
I am saying that sCO management is retiring 3-cabin 763s, which make up the considerable majority of the sUA 763 fleet. So, that means sCO management is retiring most 763s.
Agreed in that point!
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Old Jul 11, 2014, 5:17 pm
  #154  
 
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Originally Posted by abaheti
(an interesting experiment idea, actually... crowd source a business turn around strategy and pay fewer consultants... :-)).
As a customer, I'd be willing to try anything at this point! ^
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Old Jul 11, 2014, 7:57 pm
  #155  
 
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I learned a new word, fiefdoms
The article is sadly correct. I predict it will continue its downward spiral and better managed airlines will pick up the pieces.
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Old Jul 11, 2014, 8:03 pm
  #156  
 
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Originally Posted by rch4u
I am saying that sCO management is retiring 3-cabin 763s, which make up the considerable majority of the sUA 763 fleet. So, that means sCO management is retiring most 763s.
They've announced retirement of one. More are possible, but on what basis is your statement being made?
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Old Jul 11, 2014, 8:17 pm
  #157  
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Excellent article. I'm guilty of nostalgia myself and when I'm honest I admit the United of 2004-2009 was not very good. I remember my first time in a United Club (PHX) and thinking "this is a lounge?". Good for Cranky for writing this, now if only anyone in Chicago will listen.
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Old Jul 11, 2014, 8:34 pm
  #158  
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Originally Posted by TheStoicPaisano
Wirelessly posted (Mozilla/5.0 (iPad; CPU OS 7_1_2 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D257 Safari/9537.53)

Laughable that people are excusing early 2000s underperformance by trotting out 9/11 and the dot-com bust as if all airlines weren't equally exposed.

And if this merger hadn't gone through, it's likely both UA and CO would be Ch7 by now.
Oh yeah, because CO's extensive west coast presence really hurt them when the dot.com bubble burst. And how many planes and people did CO lose on 9/11 again??

Do not even try to argue that CO was equally affected by these external events as United was.
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Old Jul 11, 2014, 8:56 pm
  #159  
 
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Originally Posted by united4
Oh yeah, because CO's extensive west coast presence really hurt them when the dot.com bubble burst. And how many planes and people did CO lose on 9/11 again??

Do not even try to argue that CO was equally affected by these external events as United was.
9/11 affected every airline worldwide. As did the surge in fuel prices.

Stop the UA vs CO crap and run ONE airline. To make everyone happy, call it ONE and now your re-branded. Kidding.

Instead - get rid of the CEO. Cut the Union crap and work as a team, re-brand as Team airlines. This CEO is clueless.

Current UA Management must go.

RJ's LAX-MSP. Brilliant!
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Old Jul 11, 2014, 10:25 pm
  #160  
 
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+1 on the best read I've seen in two years about the UA morass. And not just the article either- also the very well written comments attached to it. ^
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Old Jul 11, 2014, 10:28 pm
  #161  
 
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Originally Posted by kettle1
RJ's LAX-MSP. Brilliant!
My next booked UA flight is MSP-LAX on RJs both ways. Blows my mind just how brilliant that move is.
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Old Jul 11, 2014, 10:44 pm
  #162  
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Originally Posted by MPsince1984
My next booked UA flight is MSP-LAX on RJs both ways. Blows my mind just how brilliant that move is.
But you booked it, when DL has has several options on real planes.
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Old Jul 11, 2014, 11:09 pm
  #163  
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Originally Posted by channa
But you booked it, when DL has has several options on real planes.
^^^ Not just on UA, but I would never consider taking a RJ (That is, the E145, CRJ-200/700/900) when another airlines has mainline available. I will however take a E170/E175 though.
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Old Jul 11, 2014, 11:25 pm
  #164  
 
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Originally Posted by channa
But you booked it, when DL has has several options on real planes.
You are correct, I booked it.
When I booked the itinerary many months ago, it was on mainline jets with a connection. Unfortunately UA changed it to Barbie Jets. (CRJ 700s for a 4 hour flight).

I have several great friends who are long time UA staff (2 pilots, 2 FAs, a GA.) Each of them has shared similar stories related to my personal (negative) CS experiences, and each has expressed frustration with the childish UA vs. CO behavior.

Of interest to this thread, all of them are sUA, but none of them was blaming the sCO side. They all were concerned about leadership at the top, and degrading morale across the board.

Last edited by MPsince1984; Jul 11, 2014 at 11:30 pm
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Old Jul 11, 2014, 11:30 pm
  #165  
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Originally Posted by MPsince1984
You are correct, I booked it.

Unfortunately... when I booked the itinerary many months ago, it was on mainline jets with a connection. UA changed it to Barbie Jets.
When they do this you can always refund it.

I refunded a flight the other day that went from mainline to RJ.

If everybody knew this (and exercised it), maybe it would help the cause.
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