Jul 25, 2014, 8:21 pm
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Feb 26, 2020, 1:36 pm
#496
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
Can someone remind me the procedure for accessing the UC/VIP if arriving EWR-LHR and departing LHR-IST on TK? I arrive at 835 pm and depart 1035 pm. Thanks!
Feb 28, 2020, 8:23 pm
#497
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,771
I presume flying on single ticket and either J or *gold. I think best to use the LH lounge as TK I think leaves from 2A.
Mar 14, 2020, 8:28 am
#498
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
That would have been the right call. I had some extra time so I did the Sadistic walk from B to A security to B again to try to access the VIP Lounge but apparently it closes at 7 pm (wish I had noticed that in the Wiki!), so then I hoofed it back to A again and only caught about 15 mins in the Senator Lounge till it closed at 10 pm.
Feb 19, 2021, 10:37 am
#499
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,926
All lounges closed at LHR T2 except for Plaza Premium. It appears the Lufthansa Lounge is open some days, but wasn't when I traveled. SQ/UA/AC definitely closed indefinitely.
Last edited by WineCountryUA; Feb 20, 2021 at 7:55 pm Reason: split post to lounge discussion lounge thread
Feb 19, 2021, 9:31 pm
#500
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Feb 20, 2021, 7:11 am
#501
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 2MM
Posts: 5,063
Feb 20, 2021, 9:58 am
#502
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
-- the reopening of the LHR UC or the actual operation of the BOS-LHR UA flight. IMO, neither is likely soon.
Feb 20, 2021, 3:19 pm
#503
Join Date: Sep 2006
Location: IAH and ORD
Programs: United 1K, Marriott Titanium and LTT
Posts: 163
In December the LH club was open so UA pax used that. They had a system where you could order food and drinks from an attendant behind a bar. I assumed it was closed last week like absolutely everything else in London so didn't even walk past it, but based on a previous post and a quick search online it looks like it is open with limited hours.
Jul 16, 2021, 11:10 am
#506
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
However, some of the AC staff were reasonably certain the LH lounge would be reopening "soon".
Jul 20, 2021, 3:22 pm
#507
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
Is there really no lounge for Polaris pax from LHR?
Traveling next month from LHR in C to USA. Is UA providing lounge access? None of the Star lounges appear to be operating at LHR.
Jul 20, 2021, 5:30 pm
#509
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Reports are the international UCs reopenings will begin in 2021Q4
Jul 21, 2021, 6:25 am
#510
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,224
Reports are the international UCs reopenings will begin in 2021Q4