Jan 1, 2014, 7:50 am
Last edit by: mgcsinc
Link to current waivers in effect:
http://www.united.com/CMS/en-US/trav...eptionPolicies
Having difficulty in reaching an agent?
Twitter @United is another alternative
Current Airport Conditions:
http://www.fly.faa.gov/flyfaa/usmap.jsp
Remember folks: Rather than sitting stuck for days, consider taking a long-distance Amtrak train. They do exist!
http://www.united.com/CMS/en-US/trav...eptionPolicies
Having difficulty in reaching an agent?
As long as you entered you MP account, any reservation phone number will route you based on your elite status. try this
Current Airport Conditions:
http://www.fly.faa.gov/flyfaa/usmap.jsp
Remember folks: Rather than sitting stuck for days, consider taking a long-distance Amtrak train. They do exist!
Winter Storms Hercules/Ion and Impact to UA's Operations (Travel Waivers Unitl 8 Jan)
Jan 5, 2014 | 8:48 am
#122
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 31,050
Jan 5, 2014 | 9:18 am
#124
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
maybe an option for me. I simply need to get to IAD tomorrow night to make my iad-bah flight. right now on hold for over an hour waiting as my UAX flight was cancelled to get into IAD via Richmond which I hope is easy to find. We shall see.
Jan 5, 2014 | 9:38 am
#125
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,945
My 92 year grandmother was scheduled to fly home to CLE from BTV on 1/1 but the flight was cancelled due to weather and she was rebooked to 1/4. Last night's flight cancelled again. She has now been rebooked for 1/7 BTV-EWR-CLE with the other BTV-CLE nonstop flights unavailable. She is not in a condition to do the transfer at EWR herself -- will United cover the accompanied service to get her onto her connection?
I'm calling to ask and see what they can do for me, but have been on hold 1+ hour (and thats with the callback service; the Elite lines were completely screwed when I tried there).
I'm calling to ask and see what they can do for me, but have been on hold 1+ hour (and thats with the callback service; the Elite lines were completely screwed when I tried there).
Jan 5, 2014 | 10:01 am
#126
FlyerTalk Evangelist
Join Date: May 2001
Posts: 11,190
My flight Monday was cancelled last night. This morning, the flight remains cancelled but there is an equipment change (320 to 73G) on the flight. Interesting... I guess they are trying to shift the aircraft around...
Jan 5, 2014 | 10:09 am
#127
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL AC*E50
Posts: 23,561
Wow.. looking at the ORD departures board for 1/5 on flightstats, isolating just for UA flights - it looks REALLY bad.... only flights that seem to be operating are hub-hub.
Looks like AA is handling it much better at ORD.
There are thousands of people stranded around the country on the last day of holiday break trying to get home, and you worry about a seat type??
Looks like AA is handling it much better at ORD.
There are thousands of people stranded around the country on the last day of holiday break trying to get home, and you worry about a seat type??
Jan 5, 2014 | 10:15 am
#128
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 31,050
I agree and that's the point of my post above. If AA can pull it off today at ORD why can't UA?
Jan 5, 2014 | 10:19 am
#129
FlyerTalk Evangelist
Join Date: Aug 2003
Location: SNA
Programs: UA Million Mile Nobody, Marriott Platinum Elite, SPG Gold
Posts: 25,228
But those too will be messed up. All flights to and from SNA today are cancelled, but those planes would then turn and go to DEN or SFO. Maybe they will just add those flights to the hub routes to get people out of ORD?
Jan 5, 2014 | 10:23 am
#130
Join Date: May 2011
Posts: 5,814
Jan 5, 2014 | 10:24 am
#131
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL AC*E50
Posts: 23,561
It appeared to be carnage at the miles long rebooking lines already then.
I can only imagine how much of a snowball effect everything has had,
I am actually very surprised UA is not reaching the point of a systemwide meltdown yet.
You cant get thru on phones, forget getting rebooked in the airport, and even if you get to someone, it seems like there isnt any United space available for days, ANYWHERE.
Jan 5, 2014 | 10:46 am
#132
Join Date: Jan 2005
Programs: UA PremExec
Posts: 732
Lord knows that everyone on flyer talk is putting their petty concerns on hold given the plight of today's travelers.....
Last edited by FlyinHawaiian; Jan 5, 2014 at 10:58 am
Jan 5, 2014 | 10:54 am
#133
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL Plat/2MM, HH Dia, PC Plat, MR Gold, ALL Sil.
Posts: 4,580
Jan 5, 2014 | 10:59 am
#134
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,126
no way to sort out what is weather related and what is new pilot rest rule related......looks like the "perfect storm" of circumstances.
Jan 5, 2014 | 11:05 am
#135
Join Date: Nov 2013
Posts: 855
Today's ARN-EWR flight landed almost on time, but still no bags one hour after landing.
They're blaming icy conditions on the tarmac.
Of course, the bags for UA80 that landed five minutes later had their first bags out 20 minutes ago..
They're blaming icy conditions on the tarmac.
Of course, the bags for UA80 that landed five minutes later had their first bags out 20 minutes ago..